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Bua Thai Restaurant

+44 1883 345903
52 Croydon Rd, Caterham CR3 6QB United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 02:00 AM

Quick Facts About Bua Thai Restaurant

Strengths: 1. Attentive service: The restaurant is praised for its attentive service, indicating that the staff is responsive to customers' needs and provides a positive dining experience. 2. Delicious food: Multiple comments highlight the deliciousness of the food, suggesting that the restaurant excels in its culinary offerings. 3. Extensive menu: The extensive menu is mentioned, indicating that the restaurant offers a wide variety of dishes to cater to different preferences and dietary restrictions. 4. Vegetarian-friendly: One customer specifically mentions that the restaurant caters to vegetarians and provides a wonderful dining experience for those with dietary restrictions. 5. Quick service: One customer emphasizes that the food arrives quickly after ordering, indicating efficient service and a minimal waiting time. 6. Good support for vegetarian options: The restaurant is commended for offering good support and options for vegetarians, suggesting that they prioritize catering to different dietary needs.
Weaknesses: 1. Inconsistent food quality: One customer had a positive experience on a previous visit but found the food to be terrible during a subsequent visit. This inconsistency raises concerns about the restaurant's ability to maintain consistent food quality. 2. Slow service: One customer mentions that the service was sluggish, possibly due to a large table. This suggests that the restaurant may struggle with providing prompt service during busy periods. 3. Cocky and rude owner/manager: The owner/manager is described as brash, cocky, and hostile, which could create a negative atmosphere for customers. Additionally, the customer mentions feeling disrespected due to the manager's reaction to a small increase in the bill. 4. Outdated interior: The restaurant's interior is mentioned as needing an update. While this may not directly impact the quality of the food, it could affect the overall dining experience and ambiance. 5. Delivery issues and wrong orders: One customer had a negative experience with the restaurant's delivery service. They had to wait for the wrong order and had their own order delivered incorrectly, indicating potential issues with their delivery process. 6. Expensive prices: One customer mentions that the food was not great considering its expensive price. This suggests that the restaurant may not provide good value for money in terms of food quality and portion sizes.
In summary, Bua Thai Restaurant has strengths such as attentive service, delicious food, vegetarian-friendly options, an extensive menu, and quick service. However, it also faces weaknesses such as inconsistent food quality, slow service during busy periods, a cocky and rude owner/manager, an outdated interior, issues with delivery and wrong orders, and expensive prices. Addressing these weaknesses would help improve the overall reputation and customer satisfaction of the restaurant.


Best TL Reviews

We enjoyed a lovely evening here - attentive service and delicious food! After recently moving to the area, we have been looking to explore more local restaurants and thai cuisine is an absolute favourite of ours - very happy to say that we will definitely be returning!
We tried the prawn toast & duck spring rolls for starter (don't forget the mixed crackers) - all amazing. As well as red Thai curry and a duck curry special for main!! Highly recommend you try this restaurant ????
I visit here quite often to meet a friend for dinner. The food is so tasty . I’m a vegetarian and it is wonderful to be able to have a brilliant meal. I firmly recommend this place. Staff are lovely too.
Staff friendly, food, not as good as last time, service sluggish, but put this down to a large table. The owner/manager comes across as brash and cocky. We left £4 on a £40 bill and asked if we could add an extra £2 she snidely laughed and said forget it it’s not worth it, it will cost me more in tax.
OK.
We will not be returning!
Very rude
Her attitude was cocky and hostile restaurant interior could do with an update.
Lovely meal again in this little gem. Super service, food was tasty and quick to arrive over we had decided what we wanted from the extensive menu. Particularly enjoyed the tilapia in a sweet spicy peanut sauce and the soft shell crab special. Good support and options for our vegetarian memer of the party.
Great restaurant! I love the food, very tasty and yummy. The staff is very kind and the ambient very cosy. Really recommended ????
Went for a late birthday lunch with my mother and grandmother. Tables brightly lit, decor somewhat ornate and clean. It was empty so we were seated straight away. Food was hot and appropriately spiced (not too much). Lunch menu was reasonably priced with a starter (I had Chicken Satay, three piece, dip was suitably nutty; their tempura-battered shrimp "was lovely") and a main course from a restricted menu of mostly rice and one noodle dish with a choice of meats. Server was patient and answered questions when ordering and was kind enough to switch to Drunken Noodle sauce for my order (the dish was not on the lunch menu), and boxed my grandmother's Pad Thai to take when she couldn't finish. Paid ~£45 for three, inc. drinks and my dessert. I wouldn't go for that bombe again, the orange tasted artificial, but it arrived correctly frozen and presented well, like all dishes. Deserves more traffic at lunch!
Really disappointed. First time ordering from here for delivery. Waited 45 minutes and the wrong order was sent. Had to wait an additional 20 minutes for the right one to come. Then when it did my order was wrong and had onion when I am allergic so had to wait again for them to send one. The food was not great for how expensive it was £90 for a family of 4 starter and main.
So last Saturday we ordered a meal for all of us, and the food (probably one of the nicest Thai red duck curries) was fantastic! Really good. The flavours were amazing.
This evening, ordered the same and it was terrible. It was honestly as though it was cooked by a completely different restaurant!Maybe it was a one off, but we were a little disappointed.

Place Pictures

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Bua Thai Restaurant Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Offerings
  • Healthy options
Dining options
  • Dessert
Atmosphere
  • Casual
  • Cosy
  • Romantic
Crowd
  • Groups
Planning
  • Accepts reservations

Today

Opening Hours

Monday Closed
Tuesday 02:00 AM - 10:00 PM
Wednesday 02:00 AM - 10:00 PM
Thursday 02:00 AM - 02:00 AM
Friday 02:00 AM - 02:00 AM
Saturday 02:00 AM - 02:00 AM
Sunday 02:00 AM - 02:00 AM

How to go there

Location