Quick Facts About Banbury Peri Peri
Banbury Peri Peri place has received a mix of positive and negative comments from customers. In order to provide an analysis of the strengths and weaknesses of the restaurant, it is important to consider these comments.
One of the main strengths mentioned by customers is the quality of the food. Some customers have described the food as "delicious," "excellent," and "succulent." This suggests that the restaurant is able to provide tasty Peri Peri chicken that satisfies the taste buds of its customers. This is an important strength as the quality of the food is a key factor in attracting and retaining customers.
Another strength mentioned by customers is the polite and friendly staff. Customers have praised the staff for being helpful and professional. This is crucial in providing a positive dining experience for customers. When customers feel welcomed and valued, they are more likely to return and recommend the restaurant to others.
The competitive pricing of the restaurant is also seen as a strength. Some customers have mentioned the "2 for £15 on pizzas on Tuesday" deal, highlighting the affordability of the food. This can be an attractive feature for customers, especially those looking for budget-friendly dining options.
However, the restaurant also has several weaknesses that have been mentioned by customers. One of the commonly mentioned weaknesses is poor service. Customers have complained about long waiting times, incorrect orders, and poor communication. This is a significant weakness as it can lead to customer frustration and a negative impression of the restaurant.
Another weakness identified by customers is the inconsistency in the quality of the food. While some customers have praised the food, others have described it as "flat," "cold," and "underdone." This inconsistency can be a major problem for the restaurant as it affects the overall dining experience and customer satisfaction.
The restaurant also receives criticism for its lack of professionalism and cleanliness. Customers have mentioned the "disgusting surroundings" and have recommended a food safety visit. These comments suggest that the restaurant may not maintain high standards of cleanliness and hygiene. This can be a major weakness as it can lead to health concerns and a negative reputation.
Finally, some customers have mentioned issues with the accuracy of the orders and the availability of certain items. Customers have complained about not receiving items they ordered, such as dips, and being offered alternatives without their consent. This lack of attention to detail and customer preferences can lead to customer dissatisfaction and a negative perception of the restaurant.
In conclusion, Banbury Peri Peri place has strengths in terms of the quality of its food and the polite staff. The competitive pricing is also seen as a positive aspect. However, the restaurant has significant weaknesses in terms of poor service, inconsistent food quality, lack of professionalism, and issues with order accuracy. These weaknesses can have a detrimental impact on customer satisfaction and the overall reputation of the restaurant. It is important for the restaurant to address these weaknesses and improve its operations in order to provide a better dining experience for its customers.
Best TL Reviews
This was the worst burger me and my partner have ever had from this restaurant. Flat, cold and nothing to it. We have decided to never order from her again. Over priced for what we received.
Placed an order online the timer said it would be 45 minutes after an hour I called the restaraunt to be told they hadn't even started to cook my order they had no idea about it. Was offered no form of compensation was told they would rush my order to get it to me within 15 minutes ( no chicken should be cooked and delivered within 15 minutes unless corners are being cut) when I refused this I was told that's my only choice and that was the end of it. Unable to comment on the quality of food as I never received mine but quality of service is disgraceful
First time but not the last, food was excellent. Collected my food and the staff were so polite. Food was delicious. Definitely ordering again.
Amazing staff. Best food so far especially when it come to 2 for £15 on pizzas on Tuesday. Would highly recommend to try.
Firstly the service was absolutely terrible. The guy with the funny hair do cudnt even take order properly. He took the order and try saying he can do an alternative even tho they only opened an hour ago. Disgusting surroundings and most definately recommend food safety to pay a visit. Crap food and service
Absolutely disappointed! I drive 10 miles to pick up chicken that turned out underdone when I got home. And then the guy I called to complain has the cheek to ask me why I'm only complaining after an hour!
Absolute rubbish service.. they never deliver on time and they did not serve what i ask for,pizza delivered without dip i rang them and asked to bring the dip then the staff member said can come and pick if you want..totally disappointing staff..never buy again..don't wanted to give even one star but no choice.
Lovely succulent chicken. Definitely worth the Peri Peri taste. Fantastic service on the phone, someone who actually speaks English.
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