Quick Facts About Benny T’s
Strengths:
1. Quality of food: Several comments mention that the food at Benny T's is wonderful and delicious. The pizza is described as perfectly cooked and of a decent size. The chips are also praised for being nice and not greasy, while the curry sauce is described as thick and perfect for dipping. The langoustine and fish and chips are also noted as being great.
2. Service: Many comments mention the excellent service at Benny T's. Customers feel welcomed and appreciated by the staff. The service is described as exceptional, and the staff always make customers feel comfortable and valued.
3. Atmosphere: One comment mentions Benny T's being "lovely and clean," which contributes to a pleasant dining experience. The shop itself is also described as clean and well-maintained. The atmosphere is likely to be cozy and inviting, as customers feel comfortable visiting and returning to Benny T's.
4. Portion sizes: The portion sizes at Benny T's are praised as good and hefty. Customers feel satisfied with the amount of food they receive, ensuring that they get their money's worth.
Weaknesses:
1. Inconsistency in availability: One comment mentions langoustine not being available, which leads to disappointment for the customer. Inconsistency in available menu items may negatively impact the dining experience, as customers may not always be able to order their desired dish.
2. Incorrect or unsatisfactory orders: A few comments mention issues with receiving incorrect orders or food that did not meet expectations. This can lead to frustration and dissatisfaction among customers. Overcooked fish, hard and inedible chips, and a wrong order can diminish the dining experience and affect customers' willingness to return.
3. Price inflation: One comment notes that the prices at Benny T's have inflated over time, which suggests that the value for money may not be as favorable as it used to be. This can affect customers' perception of the establishment and their willingness to return.
4. Limited options for smaller appetites: A comment mentions disappointment with the lack of options for adults with smaller appetites. Not being able to order from the child's menu and having to pay a higher price for a smaller portion can be off-putting for some customers. This limits the dining options for those who prefer smaller portions or have dietary restrictions.
In summary, Benny T's strengths lie in the quality of their food, excellent service, pleasant atmosphere, and generous portion sizes. However, weaknesses include inconsistency in availability of menu items, issues with incorrect or unsatisfactory orders, price inflation, and limited options for smaller appetites. Addressing these weaknesses can help improve the overall dining experience and customer satisfaction at Benny T's.
Best TL Reviews
Lovely dinner for one here, I had a peroni which was lovely and cold and served with a chilled glass which was perfect after a long drive up from England. My food was hot and freshly cooked. My pizza was great, a decent size and perfectly cooked, my request add an extra topping wasn't an issue at all. The chips here are really nice and the curry sauce I had with them was thick, not too spicy and perfect for dipping. I always forget you can get chip shop brown sauce in Scotland, and the brand here is perfect for dipping pizza crusts. I will definitely be back.
Still great, good portion sizes.
Went for langoustine but wasn't available
:( Fish and chips was great though.
Got the langoustine, which was visually underwhelming, tasted good though.
We always visit Benny T's everytime we go up to Scotland. The food is wonderful as are the staff.They always make us feel welcome. We're going up again this week so we'll be popping in for another wonderful meal. Thoroughly recommend to anyone who goes to Falkirk to visit Benny T's.
Lunch here today. Haven't visited for a little while. We've had fish 'n' chips in many and various places over the years but nothing compares with Benny T's. The food is wonderful. The service from the staff is always exceptional.
Food arrived. Totally wrong from what we ordered
We were all eating in drip and drab due to order being wrong.
3 of the breaded fish
Came overcooked, had to book an appointment with dentist after it was so hard.
Been many times before. But I feel the prices have inflated and service has gone down.
3 times now I have had GF Fish Supper, asked for crispy fish and chips, that's the last time I will be back!!
Top of fish was crispy but cold
Underside of fish was stuck to paper and unedable
Chips were just disgusting, soggy and still hard in the middle!!
WONT BE BACK!!
I knew I was visiting the Kelpies with my family so did a bit of research of chip shops nearby and decided to visit Benny T's.
Phoned in our order well in advance and arrived to collect a few mins early.
There are 2 queues for arrival, one for phone orders, which gets priority, and one for ordering on arrival.
Inside all the staff are behind plexiglass and wearing snood type coverings and the floors are clearly marked for social distancing. The shop itself was lovely and clean.
We ordered small fish and chips which was still a hefty portion! Chips were lovely and, not greasy at all and the fish was well cooked. My daughter demolished hers.
My white pudding was collosal, a whole long pudding which I think was split lengthways into two and battered, lovely and crunchy batter with peppery white pudding.
All in all I was really impressed with the service and the food. Definately will return if I'm ever in the area again.
Disappointed there's no choice for adults with smaller appetites and can't order of childs menu so ordered just sausage without batter wich cost £7.50 ☹ total bill for 4 adults 2 children £102.59
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