Cafe on the Corner

+44 1723 370072

1 Eastborough, Scarborough YO11 1NG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cafe on the Corner

Cafe on the Corner has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. The strengths of the cafe include the quick preparation of food, lovely food overall, and good coffee. Customers also appreciate the friendly staff and the variety of food choices available. Some patrons have even had the opportunity to reunite with old friends while visiting the cafe.

In terms of weaknesses, several comments mention poor customer service and a lack of friendliness from the staff. One customer experienced a wrong order, and when they requested a correction, they received a poorly made sandwich. The owner or assumed owner was described as rude and lacking customer service skills. Another customer had a frustrating experience when their wife was initially denied access to the restroom, only to be allowed after another customer questioned the owner about the policy.

The cafe is also described as basic, old-fashioned, and dated. While some customers found the food to be basic but enjoyable, others felt that the quality was not up to par. One customer even felt nauseous after eating a soggy sandwich with poorly prepared salad. The prices are mentioned as being cheap, but this does not compensate for the negative aspects of the experience according to some customers.

It is evident from the comments that the cafe's biggest weakness lies in its customer service and the attitude of the staff, particularly the owner. The lack of friendliness, rudeness, and refusal to provide basic services like restroom access have left a negative impression on customers. This issue needs to be addressed in order to improve customer satisfaction and loyalty.

Despite these weaknesses, the cafe does have strengths that could be capitalized on. The quick preparation of food is appreciated by customers who are looking for a quick bite to eat. The coffee is also praised by some customers. The variety of food choices available is another positive aspect, as it caters to different tastes and preferences.

To address the weaknesses and enhance the strengths of the cafe, the following steps could be taken. Firstly, it is crucial to improve the customer service skills of the staff, particularly the owner. Friendly and welcoming service can significantly enhance the overall experience for customers. The staff should also be trained to handle situations where there are mistakes or complaints with orders, ensuring that customers feel heard and that their concerns are addressed promptly and professionally.

Another area of improvement could be the quality of the food. While some customers found the food to be enjoyable, others expressed disappointment with the overall taste and presentation. Working on enhancing the quality of ingredients, food preparation techniques, and presentation could help elevate the dining experience for customers.

Additionally, updating the cafe's ambiance could help it appeal to a wider range of customers. While some may find the old-fashioned and dated atmosphere charming, others may prefer a more modern and contemporary setting. A renovation or redecoration that aligns with current trends or customer preferences could attract new customers and create a more inviting space.

In conclusion, Cafe on the Corner has both strengths and weaknesses based on the comments provided. The strengths include quick food preparation, lovely food, good coffee, and a variety of food choices. However, the weaknesses lie in poor customer service, unfriendly staff, and issues with food quality. Improving customer service skills, enhancing food quality, and updating the cafe's ambiance could help address these weaknesses and improve the overall experience for patrons.

Best TL Reviews

The food was prepared quickly and was lovely. The coffee was good too. My wife has been here a number of times, but it was my first visit and I enjoyed popping in for a hot sandwich!

I also bumped into an old friend who I hadn't seen in over 5 years. Well worth a visit.

Nice little cafe. Great choice of foods , friendly staff, always a good place when in scarborough to grab a coffee and a bite to eat

Good cafe, great price on breakfast. Pot of tea was very ample. Lady did us a amazing gesture and gave our olde tyme English Bulldoge a free breakfast and drink ant no extra charge.

Throughly enjoyed.

Popped in for lunch family run I think .

Good food .

Basic old fashioned cafe...pot of tea great the breakfast was edible. Staff didn't seem like they wanted to be there ???? cheap but not cheerful. Wouldn't go back or recommend.

When I placed my order, they got it Wrong which I understand, sometimes it happens but when I asked for my order to be rectified, I received a soggy, thrown together sandwich with salad that I can only assume had been prepared with an axe.. The prawns were warm and some still had their waste pipes intact. Feeling nauseous.

I gave one star for the mediocre coffee but due to the customer service from the assumed owner I was unable to give more and would not use this cafe especially if you need the loo, I sat with my wife and had a coffee and a packet cake each while she fed the baby.

Our teenage daughters had met us as we were leaving but first my wife needed the toilet so asked where the toilet was. The owner said she wasn’t a customer and was unable to use the toilet even though we had brought stuff, then she said our daughters were not customers so my wife couldn’t use the toilet due to that as well. upon myself stating we have brought food and told her where we were sat she continued to say we’re weren’t allowed to use the toilet, my wife walked back to our seat. When questioned by another customer what was said the owner then said she could use it very abruptly with no apology nothing .She was very rude and lacking customer service skills. We will not be returning to the cafe.

Cafe very dated and old fashioned. Prices cheap, food basic (but ok), but elderly lady serving is ignorant and needs to learn some customer service or retire. We will not be back in this cafe and definitely do NOT recommend. ☹️