Beverly Nails

+1 919-496-6829

505 Retail Way #126, Louisburg, NC 27549 United States of America

Open Today: Closed

Quick Facts About Beverly Nails

Beverly Nails place has both strengths and weaknesses based on the comments provided. It is important to note that these comments reflect the experiences of individual customers and may not necessarily represent the overall quality of the salon.

One of the strengths mentioned is the presence of Tina, who is highlighted as the only nail technician who speaks English and does a great job. This indicates that there is at least one staff member who is skilled and can provide satisfactory service to customers who prefer English communication. Additionally, the friendly atmosphere and the willingness of the staff to answer questions and welcome new customers are also mentioned as positive aspects of the salon.

However, there are several weaknesses that are consistently mentioned in the comments. One of the major concerns is the poor quality of the manicures and pedicures provided. Customers complain about nails breaking off shortly after getting them done, polish chipping easily, and nails not lasting for more than a few days. This indicates that the salon may not prioritize durability and the longevity of their services.

Another weakness highlighted in the comments is the unprofessional behavior of some staff members. Instances of working while on the phone and providing subpar services are mentioned. Additionally, some customers had negative experiences with the salon's customer service when trying to address their concerns. There were reports of attitude problems, excessive wait times, and a lack of apology or accountability for poor service.

Language barrier is another weakness that is mentioned in the comments. Customers express frustration at the limited English proficiency of the staff, which can lead to miscommunication and misunderstandings. This lack of effective communication may contribute to customers not being able to fully convey their preferences or address issues with the service.

Pricing is also a concern mentioned by some customers. While prices were not explicitly mentioned in all the comments, the mention of "ridiculously priced" service and charging more than what was asked for raises questions about the transparency and fairness of the salon's pricing structure.

Overall, the comments suggest that Beverly Nails place has significant weaknesses in terms of nail quality, customer service, communication, and pricing. These weaknesses can impact the overall satisfaction and experience of customers. It is important for the salon to address these issues and take steps to improve the quality of their services, train their staff effectively, and create a positive and professional environment for their customers.

Best TL Reviews

Omg HORRIBLE NAILS THE FIRST DAY I WENT GOT THESE NAILS DONE SAME STYLE I GOT THEM LONG THEY ALL BROKE OFF THE NEXT DAY SHE SAID IT WAS MY FAULT THEN I CAME TO REDO SHE ASK ME FOR $10 I COMPLAINED SO SHE DID THEM FOR FREEE AND THIS WHAT I GOT SOME NAILS WAS SHORTER THAN THE OTHER SHAPED WAS ALL MESSED UP NEVER EVER AGAIN AND THE PAINT CHIPS OFF EASILY

This woman is on the phone working on my feet with one hand. It's not bad enough she does Shabby work as it is. Now it's even worse. And every time I get my nails done here it never fails, a few pops completely off.

They spoke very little English. I got a mani and pedi. She asked what colors for my fingers and didn't let me pick for my toes. She assumed I wanted the same color. The service was ridiculously priced, it ended up being $79. Neither my finger nails or toe nails looked very good. The edges and corners of my nails weren't painted. She didn't put on enough layers so the polish is see through. I won't be going here again.

This place is so unprofessional. My nails didn’t last but two days and they was popping off. I called them and they said I had to pay. After arguing on the phone, they agreed to redo them and had nastiest attitude when I arrived. They made me wait 2 hours for one broken nail. The manager didn’t even use the same color. I won’t dare go back

I only use Tina, she does a great job. She’s the only one who speaks English.

They rush and do not do a good job at all. Wouldn’t recommend. I would only recommend Tina.

They know what they're doing! I have been to many places and a lot of the times they charge more than what I asked for and ended up with horrible nails and breaking within a week after having them done. My mom and I tried this place for first time due to being new resident in Louisburg. We love the friendly atmosphere and they answered our questions and welcomed us, did what we asked. They did a gorgeous job and price is actually cheaper than what we have been paying at other place that wasn't any Gel at all. Will be their new regular customer

The biggest thing I can reccomend to someone is to NOT waste your money at this nail salon. I came in for a full set with gel polish. The tech applied the wrong color and then wanted to tell me that it was the one I picked. I did a side by side with the color palettes and it was an obvious color difference (light vs dark). My nail shape looks terrible and none of my nails are the same length.

And yet, she still charged me $40 for the terrible work she did. I now have to go to another salon to have it completely redone.

Save yourself time and money; just go elsewhere.

I didn’t even receive an apology.