Quick Facts About Bird In Hand Public House
Bird In Hand Public House seems to have a number of strengths based on the comments provided. One of the main strengths is its friendly and pleasant atmosphere. Multiple reviewers mentioned how welcoming and friendly the staff were, which is always a positive aspect of any establishment, especially a pub. This creates a comfortable and enjoyable environment for customers. Additionally, the pub allows dogs, which is a big bonus for dog owners who want to enjoy a drink or meal with their furry friends.
The pub also receives positive feedback regarding its selection of beers and range of gins. Good quality drinks are important for a pub, as customers expect a variety of options and flavors. The fact that the pub serves a great pint of Guinness specifically is mentioned as a positive aspect, showing that they take pride in their beer offerings.
The location of the pub is also seen as a strength. It is described as being canal-side, which is a desirable setting for many people. This allows customers to enjoy views of the canal while having a drink, creating a pleasant and scenic atmosphere. Additionally, being situated by the canal makes it convenient for walkers, boaters, and cyclists to visit, increasing the potential customer base.
The quality of the food is another strength mentioned in the comments. Reviewers describe the food as excellent, and the lunch options are specifically mentioned as being well-priced and delicious. This is important for a pub, as many customers expect good-quality food to accompany their drinks. The positive feedback regarding the food suggests that the pub has a well-rounded menu that caters to different tastes and preferences.
Furthermore, the pub is said to be clean and welcoming, with a beer garden and an outdoor seating area by the canal. This creates a pleasant and relaxed atmosphere for customers to enjoy their drinks and meals. The fact that children and dogs are welcome is seen as a positive aspect, making it a family-friendly and inclusive establishment.
Despite these strengths, there are a few weaknesses that should be addressed. One reviewer mentions encountering very rude staff. This is a significant issue as customer service plays a crucial role in the success of a pub. Rude and unwelcoming staff can deter customers from returning and can tarnish the overall reputation of the establishment. It is important for the management to address this issue and provide proper training to ensure that all staff members are polite and attentive to customers' needs.
Another reviewer also mentions a negative experience with the same member of staff being consistently rude and abrupt. This suggests a systemic issue with the staff's behavior and highlights the need for improved customer service and staff management. In contrast, the reviewer found a different pub where they were immediately welcomed and served with a smile, which resulted in them choosing not to return to Bird In Hand Public House. This highlights the importance of consistent and friendly customer service in retaining customers.
In conclusion, Bird In Hand Public House has several strengths, including a friendly atmosphere, good selection of beers and gins, dog-friendly policy, canal-side location, excellent food, and welcoming environment. However, there are weaknesses in the form of rude staff members, which could negatively impact the overall customer experience. It is crucial for the pub to address this issue to ensure that all customers feel welcome and satisfied with their visit.
Best TL Reviews
Very friendly and pleasant atmosphere. Good beers and range of gins. Allows dogs which is a big bonus. Hadn't time for food but having seen it served up will definitely be back to try the food.
Brilliant friendly canal side pub. Great pint of Guinness
Lovely place to visit and a great pint after being on the canal
Excellent location, excellent food, excellent beers and lovely staff.
I would highly recommend!!
Clean, friendly,kids & dogs welcome, reasonably priced pub. Can enjoy a lovely beer garden or sit out the front by the canal watching the world go by.
I feel that I must offer a different point of view to previous reviews. Yesterday, we visited the pub whilst visiting our cousin on his boat. The staff were absolutely wonderful- the lunch food was well priced; the thick ham sandwich and the cheesy chips were excellent - Thank you
Very rude staff. After sitting for 15 minutes and no acknowledgement from any staff, I popped head into pub and asked if we could order food and drinks. Very rudely and abruptly was told the waitress would get to us, proceeded to show me an order of 5 drinks that was waiting and told me if I didn't want to wait I should go elsewhere! Then she was rude about us to another table!! Fantastic customer service ???? same member of staff was rude/abrupt previous week but put it down to reopening stress and getting used to new way of doing things - nope just rude. Walked to watermill instead, welcomed immediately, food and drink served with a smile within 10 mins! Will not be going back.
Haven't been in for a long time , heard that new landlord taken over and Euro football was showing so decided to give it a visit. Will be back soon , friendly pub great beer , well worth a visit and right by the canal so ideal for walkers , boaters and cyclists.
Bird In Hand Public House Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:30 PM |
How to go there
Location
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