Quick Facts About Blue Cafe
Blue Cafe has several strengths based on the comments provided. Firstly, many customers appreciate the delicious food served at this place. The large salad is highlighted as being particularly good, both in terms of taste and portion size. This indicates that Blue Cafe has a strong ability to create flavorful and satisfying dishes. Additionally, the menu offers a wide selection of items, catering to different preferences and dietary needs. This variety allows customers to find something they enjoy and adds to the value for money.
The prompt also mentions that the coffee and drinks at Blue Cafe are decent. While specific details are not provided, this suggests that the cafe is capable of delivering quality beverages. This is important as many people enjoy having a good cup of coffee or a refreshing drink alongside their meal. The quick service and polite and friendly staff are further strengths of Blue Cafe. Quick service is appreciated by customers, as it allows them to enjoy their meal without unnecessary delays. Polite and friendly staff contribute to a positive dining experience, making customers feel welcome and valued.
Moving on to the weaknesses of Blue Cafe, a key issue mentioned in one comment is the rude and miserable behavior of one particular staff member. This highlights a weakness in the customer service aspect of the cafe. The negative interaction described suggests that some employees may not prioritize providing a pleasant experience for customers. This could potentially deter customers from returning and negatively impact the reputation of Blue Cafe.
Another weakness mentioned is the subpar quality of the food. While this comment does not provide specific details, it implies that the food does not meet expectations. In a competitive industry like the restaurant business, it is important to consistently deliver high-quality food to maintain customer satisfaction. Failure to do so could lead to a decline in customer loyalty and negative reviews.
Additionally, one comment suggests that Blue Cafe does not handle constructive feedback well. This indicates a lack of regard for customers' opinions and a potential unwillingness to make improvements. This can be detrimental to the long-term success of the cafe, as addressing customer concerns and continuously improving is crucial in maintaining a positive reputation.
Another weakness implied in a comment is the long queues at Blue Cafe during peak hours. While the comment suggests that coming closer to 2pm can help avoid queues, this still indicates that the cafe may struggle to handle high customer demand efficiently. Long wait times can lead to a negative customer experience and deter potential patrons from visiting again.
Lastly, the lackluster food experience described in one comment suggests that Blue Cafe may not consistently deliver on taste and quality. This can be a significant weakness as customers expect their meals to be enjoyable and satisfying. A negative dining experience can result in customers seeking alternatives elsewhere.
In conclusion, while Blue Cafe has strengths such as delicious food, a wide menu selection, good value for money, and polite and friendly staff, it also has weaknesses including rude service, subpar food quality, difficulty handling high customer demand, and a potential lack of responsiveness to feedback. Addressing these weaknesses would be important to improve the overall customer experience and maintain a positive reputation.
Best TL Reviews
Had a delicious large salad here, as an early lunch... was delicious, and was truly a large plate. Good value for money, and the ambience is pretty good. They have a large selection of items on the menu, and decent coffee and drinks too. All served quickly, with polite and friendly staff... what's not to like!
Lady with the short black hair on the till was extremely rude and miserable to my friend and I. We requested a sandwich with out the turkey to which she barely acknowledged us. She repeated our order back to us but didnt specify the no turkey part. She didnt even make eye contact just stared solemnly at the till. I thought she didnt hear us so We repeated it to be sure, as I am allergic to Turkey. She responded with "I'm not stupid you know, I heared you the first 5 times" in a impolite and rude tone. If you heard us maybe acknowledge what we said, repeat it back to us or give any slight indication of acknowledgement. The other staff were lovely however sadly our experienced was ruined by one lady projecting her bad day on to her customers. The food was sub par at best. After reading some of the replies given to constructive feedback it's clear that this place has no regard for its customers and this is reflected in the service that leaves much to be desired. You would think that having lively restauant would fill its owners with happiness and pride. Clearly the opposite is true, I would suggest a career change but I'd pity whoever else had the pleasure of interacting with you. All the best.
This is a great location for lunch, and it is quite popular, so if you don’t like queues, like myself, come here closer to 2pm. I liked very much their toasted sandwiches and ciabattas, and their soups were great too. You can even get a sandwich with Polish sausage, which is very tasty and completely unknown for the greatest majority of Brits.
Been twice this week for coffee and was extremely impressed with the quality. Friendly staff and ever so helpful when asked a question. As a coeliac my options are limited, but there is carrot cake which I have yet to sample. Music was unobtrusive and seventies/eighties. Loads of space and a real asset to Leatherhead.
no idea why the ratings are so high the food in here is horrible go to the sunshine cafe up the road they do far better food than this place had a bacon sandwich god it was horrid worst bacon sandwich ive ever eaten in my life it was cold rock solid and the bread tasted as if it gone off i actually ended up going to the sunshine cafe for more food because i binned this
Myself and friend first time here.
Had a coffee and cake.
Very nice.
And clean washroom.
Will visit again in 2023.
Had a very tasty tuna sandwich. Staff very friendly.
Fab cafe. Excellent menu, amazingly quick service and lovely food.
Really busy (dammit) and the coffee is awesome. Prices are very reasonable. It's my little secret.
Place Pictures
Blue Cafe Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Coffee
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Healthy options
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Vegetarian options
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Wine
Dining options
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Breakfast
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Lunch
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Dessert
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Seating
Amenities
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Bar on site
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Good for kids
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 08:00 AM - 03:00 PM |
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| Tuesday | 08:00 AM - 03:00 PM |
| Wednesday | 08:00 AM - 03:00 PM |
| Thursday | 08:00 AM - 03:00 PM |
| Friday | 08:00 AM - 03:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
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