Bombay Night Restaurant

+44 1425 611373

15-21 Old Milton Rd, New Milton BH25 6DQ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Bombay Night Restaurant

Bombay Night Restaurant has several strengths based on the comments provided. First, the food is consistently mentioned as being good, with large portions that are satisfying. The flavors are generally appreciated, with some minor variations in personal preference. The quality of the food, particularly the chicken and king prawns, is praised in one comment. This indicates that the restaurant takes care in selecting and preparing their ingredients.

Second, the staff is commended for their friendliness and hospitality. They are described as being welcoming and accommodating, going as far as providing a complementary curry and rice for a customer’s daughter. This shows that the restaurant values customer satisfaction and tries to go above and beyond to ensure a pleasant dining experience. The fact that a customer had a positive interaction with the staff after pointing out an error on the bill also suggests that they are responsive and willing to correct mistakes.

Additionally, the restaurant is praised for its authenticity. Despite the unassuming exterior, the interior of the restaurant is described as having an authentic atmosphere. This suggests that the decor, music, and overall ambiance create a genuine Indian dining experience. The availability of free evening parking at the rear of the restaurant is also regarded as a positive aspect for customers.

As for weaknesses, the most frequently mentioned one is difficulty with booking. While it is not specified what exactly makes it difficult, this could indicate issues with the reservation system, lack of availability, or inefficient communication. However, it is worth noting that one customer mentions being glad they were able to book, suggesting that the difficulties are not insurmountable.

Another weakness mentioned is the lack of an exceptional atmosphere. While the restaurant is described as authentic, it is noted that it could benefit from having more atmosphere. This could refer to aspects such as lighting, music, or general ambiance that contribute to creating a more immersive and memorable dining experience.

A few customers also express disappointment regarding specific incidents. One customer mentions receiving their food warm after a long wait, and another mentions that they did not receive a response to their emails to the manager regarding an issue. These instances suggest that the restaurant may have inconsistent customer service or communication practices. Furthermore, a negative experience with a delivery person getting lost and delays in receiving refunds for incorrect charges indicate potential issues with the restaurant's delivery service.

In conclusion, Bombay Night Restaurant has strengths in terms of the quality of its food, friendly staff, and efforts to create an authentic dining experience. However, there are some weaknesses related to difficulties with booking, lack of an exceptional atmosphere, and inconsistent customer service and communication. These weaknesses can potentially impact the overall dining experience and should be addressed by the restaurant to ensure consistent customer satisfaction.

Best TL Reviews

Was a bit difficult to book but glad we were able too.

Food was good with large portions and the staff were friendly.

Could have a little more "atmosphere" but otherwise great!

第一次造訪這個餐廳，咖啡好吃，我點的咖喱偏甜，但是還是很好吃。

Lovely food! Great hospitality. My friend was given a complementary curry and rice for her daughter. We will certainly go again....especially as it's within walking distance! Free evening parking at the rear of the restaurant. Don't be put off by the entrance/building as once you enter upstairs the restaurant is authentic.

I just picked up my first takeaway from this place in about 5 years. The good points, good value, able to order on line, good choice.

Bad points, the flavour was ok, not amazing, online said 10% off for collection, but was told this only applies to phone orders.

I will try again.

Used to be very good. We ordered a take away meal but had to ring as no collect email received - was finally received 4 Am the following morning . Disappointing meal - not a patch on previous orders. Had no bottled beer. Seemed to have run short of ingredients.

Food great, service generally good. Nice atmosphere but check your bill. I had 2 items on my bill that we never ordered. I was not charged for them after pointing it out but that has happened the last twice we have been in here.

Another delicious takeaway meal from this restaurant. All the dishes were full of flavour, with different sauces, great quality chicken and king prawns. Naan and sides also very good. I was so impressed tonight I had to write a review after using this restaurant for 5 year. Great job team Bombay nights ????????.

Very disappointed. We wanted to find an Indian takeaway as we have just moved down to the area. Being cheaper than others we thought we would try this place. Food took an hour to arrive after the delivery girl got lost! We then received our food warm. After writing two emails to the manager we have not received any reply! Very rude. Just goes to show you get what you pay for! Will not be recommending this place or buying from it again! Shame as we do eat a lot of Indian food.