Quick Facts About Bonani
Bonani Place is a popular takeaway restaurant that has received mixed reviews from its customers. While some have praised the quality of the food and the customer service, others have expressed dissatisfaction with the portion sizes, quality of ingredients, and pricing discrepancies. In order to properly assess the strengths and weaknesses of Bonani Place, let's delve deeper into these comments.
One of the strengths highlighted by several customers is the quality of the food. Many customers have stated that the food is always freshly prepared and of high quality. The kebabs and curries have been specifically praised as excellent and outstanding, respectively. Additionally, the fresh naan and onion bhajis have been described as stunning and the best in the area. This positive feedback suggests that Bonani Place is able to consistently deliver tasty and well-prepared food to its customers.
Another strength that has been mentioned by multiple customers is the good value for money. Despite mixed reviews regarding the pricing, several customers have stated that the prices are reasonable considering the quality of the food. This indicates that Bonani Place offers competitive pricing in relation to similar establishments in their area.
The friendliness of the staff and the excellent customer service have also been commended by some customers. They have mentioned that the staff at Bonani Place are friendly and that the service is top-notch. This positive feedback suggests that the restaurant prioritizes customer satisfaction and creates a welcoming atmosphere for their patrons.
However, there are also some weaknesses that have been highlighted by dissatisfied customers. One recurring issue is the inconsistency in portion sizes and the quality of ingredients. Some customers have mentioned that the quantity and quality of the food has gone downhill in recent years and that the meat, particularly the donner meat, is of poor quality. These comments suggest that Bonani Place may have changed suppliers or altered their recipes, resulting in a decrease in the overall quality of their dishes.
Another weakness that has been mentioned is a pricing discrepancy. One customer noted that they were charged £9 more than what was stated on the restaurant's website. This indicates a lack of attention to detail in terms of pricing and may cause customers to question the trustworthiness of the establishment.
There have also been negative comments regarding the overall experience at Bonani Place. Some customers have criticized the customer service for being aggressive and ignorant. This type of feedback can have a significant impact on the reputation of the restaurant, as friendly and attentive customer service is often a key factor in customers' overall satisfaction.
In conclusion, Bonani Place has various strengths and weaknesses. The positive comments highlight the quality of the food, good value for money, and friendly customer service. However, the negative comments focus on issues such as inconsistent portion sizes and ingredient quality, pricing discrepancies, and poor customer service. It is important for Bonani Place to address these weaknesses in order to maintain customer satisfaction and optimize their overall performance.
Best TL Reviews
Ordered special mixed kebab £10.40 on just eat, website down. Really tasty, arrived later than estimated. Salad was over a pound ontop so I didn't bother. Chilli sauce is good . Like gravy but tangy
Have had many takeaways from bonani.
Food is always freshly prepared and if high quality.
Even the kebabs are excellent.
Curry's are outstanding
Fresh naan is stunning.
Best onion bhajis in the area.
Prices are good for the quality of food
Came in here today after being recommended. The food is 10/10 and reminds me of proper Indian/Bengali cuisine on top of that the staff were all really friendly. Would recommend!
High recommended place, amazing food and customer service. Best food place in the area. Good value for money.
I have been ordering from here for many many years, but I can honestly say without a doubt I won't be placing anymore orders from here.
The quantity and quality not the food has gone downhill.
They have obviously changed suppliers for the meat.
Ordered two mixed special Donner kebabs from here last night
Firstly you used to get a good deal for your money.
Lots of dinner meat and other meats on a huge nann bread.
Now it comes in a square foil tray on a smaller nann and the meat and salad is spread across the entire nann on the tray, it's just done this way to look as though you are getting more or the same big ones they did before, when in fact is much less, you can also tell this from the weight of it.
The meat now is so poor quality.
Clearly the Donner meat is not the same as it used to be as is the rest of the food.
So folks if your looking for a decent kebab look elsewhere.
Rated one star for trying ????
Really poor quality food here. Chicken was no where near fresh and it all looked to have been reheated. Aggressive and ignorant customer service too - Avoid!
Amazing food! When someone says to you lets have a takeaway only one word comes tp mind... BONANI! ???????? Its also been about a 4 year tradition in my family to have bonani on christmas day, they never disappoint! Excellent service and boss man is a legend ????????
Food not too bad but charged us £9 more than their website stated - £29+ for 2 meals, 1 pilau, 1 naan and 1 x onion bhaji???? Maybe if it was better than average but it was very average.
Place Pictures
Bonani Info
Amenities
Service options
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Delivery
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Takeaway
Highlights
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Fast service
Accessibility
Offerings
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Halal food
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Late-night food
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Vegetarian options
Atmosphere
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Casual
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 04:30 AM - 11:00 PM |
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| Tuesday | 04:30 AM - 11:00 PM |
| Wednesday | 04:30 AM - 11:00 PM |
| Thursday | 04:30 AM - 11:00 PM |
| Friday | 04:30 PM - 12:00 AM |
| Saturday | 04:30 PM - 12:00 AM |
| Sunday | 04:30 AM - 11:00 PM |
How to go there
Location
Places
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