Quick Facts About Broad Lane Chippy - Kirkby Liverpool
Broad Lane Chippy in Kirkby Liverpool has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze these comments in detail.
Starting with the positive feedback, one customer mentions that the chippy is very clean, and the food is excellent for the price. They also highlight the hardworking and pleasant staff. This comment suggests that the chippy has maintained a hygienic environment and offers good value for money. Additionally, the dedicated staff contribute to a positive dining experience.
Another customer describes the food as amazing and asserts that it is the best chippy in Kirkby. This comment indicates that the quality of the food is consistently high, leading to customer satisfaction and loyalty.
One customer compliments the chippy on its excellent value for money, generous portions, good quality, and reasonable prices. Although they mention a wait time for delivery, they express understanding due to the chippy's popularity. This comment suggests that the chippy provides customers with generous portions at affordable prices, helping it stand out in terms of value.
However, not all feedback is positive. One customer states that they ordered a special chow mein, which was fresh but bland. They also mention that the portions of chips, including salt and pepper chips, were small and seemed like single portions. This comment indicates that the flavor of the food may not always meet customers' expectations and that portion sizes may not be consistent.
Another customer had a negative experience with the kebab they ordered, describing it as disgusting and full of grease. They express disappointment in the chippy, suggesting that the quality of the kebab did not meet their standards. This comment raises concerns about the overall quality of the food and potential issues with greasiness.
A particularly concerning comment mentions that the customer experienced salmonella food poisoning after eating from the chippy. They criticize the chippy for not taking any responsibility, being uncontactable, and replacing the chef. This comment implies that the chippy may lack accountability and responsiveness, which can be detrimental to its reputation and customer trust.
Lastly, there are comments from customers who have had issues with their orders. One customer complained about receiving the wrong order and being charged for it again. They also mention that the food lacked spice and tasted like grease. A similar complaint is made by another customer who claims that their order arrived without spice and was greasy. These comments suggest that there may be inconsistencies in the chippy's order accuracy, and the food may not always meet customers' expectations in terms of flavor.
In summary, the strengths of Broad Lane Chippy in Kirkby Liverpool include a clean environment, value for money, good portions, and hardworking staff. However, weaknesses are evident in the blandness of some dishes, inconsistent portion sizes, issues with greasy and low-quality food, lack of accountability in relation to food poisoning concerns, and inconsistencies in order accuracy and quality. These weaknesses can hinder customer satisfaction and loyalty. Therefore, the chippy should focus on addressing these issues to improve its overall performance.
Best TL Reviews
Used this chippy after loads of great reviews. Nothing wrong but nothing wow. Special chow mein was fresh but bland. Ordered 2 portions of chips and 2 portions of salt n pepper chips but they were small and seemed like single portions. I don't think I'll go back. Had better elsewhere
Ordered 2 kebab's.disgusting.full of grease, leaking on my couch. I never thought that you could get a kebab swimming in a pool of grease.but we did, Will never order from there again.£20 only to bin it. If there was a no star I would of scored that.
Very clean, and food excellent for the price .... and staff hard working and pleasant ...well done
Good food but be prepared to wait over an hour for deliveryman
Food was gorgeous however I was 7 months pregnant and ended up hospitalised with salmonella food poisoning which the chippy told me ‘it was probably from the chicken and sweetcorn soup’. Since then they have taken no liability on the matter, have been uncontactable and the chef has been replaced. Would never eat out of here again.
Never been let down with the food here! It's amazing all the time:) best chippy in kirkby!
Placed a food order here the other Sunday and I was very impressed. Excellent value for money: very good portions, good quality and reasonably priced. Was a little wait whilst my salt and pepper chips were made but was worth the wait and can be forgiven as it’s clearly busy because so popular. Defo coming here again. Keep up the good work!
Ordered spicy vermicelli a couple weeks ago, asked for only chicken with no eggs or veg. They sent me out a special verm so we asked could it be sent back and when the next order came there was no spice at all, tasted like grease so we asked for more and they asked if we wanted them extra spicy and we said no, they made us pay for them again and sent them with so much spice it was inedible. Tried ordering the same thing again today, they brought up the same issues as last time and once again sent the special, our new order has arrived with no spice and just grease. Extremely disappointed as i don’t eat from many places and every time i go into the shop myself the staff are lovely.
Broad Lane Chippy - Kirkby Liverpool Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Atmosphere
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Casual
Payments
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Cash only
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 11:30 AM - 10:00 PM |
| Friday | 11:30 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | Closed |
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