Quick Facts About The Beacon Lounge
The Beacon Lounge has received mainly positive reviews, with customers praising the food, cocktails, staff, views, and atmosphere. These aspects contribute to the strengths of the place, creating an enjoyable experience for visitors. However, there is also a negative comment that highlights a weakness, namely the long wait for food without any compensation offered. By analyzing and expanding on these comments, we can gain a comprehensive understanding of the strengths and weaknesses of The Beacon Lounge.
One of the main strengths of The Beacon Lounge is the quality of its food. Multiple customers mentioned that the pizzas were outstanding, with great flavor, toppings, and base. The fact that they had three different pizzas on their table highlights the variety and quality of options available. Additionally, one customer mentioned the tasty Sourdough pizza and drink deal for £10-12, emphasizing that it was a bargain and worth the price. Another customer praised the fresh fish made to order, indicating that seafood options are also a strength.
Another strength of The Beacon Lounge is the quality of its cocktails. Customers expressed that the cocktails were lovely and made very well. One customer specifically mentioned celebrating some normality with their bestie while drinking cocktails, indicating that the cocktails contribute to a festive and enjoyable atmosphere. The availability of a good selection of other draft beers and cider is also mentioned, suggesting that there is a variety of drink options to cater to different preferences.
The staff at The Beacon Lounge are another strength, as mentioned by multiple customers. They are described as friendly, helpful, and providing great customer service. One customer specifically thanked Josh and Charlie for being friendly and helpful during their visit. This positive experience with the staff enhances the overall enjoyment of the visit and creates a welcoming atmosphere for customers.
The views at The Beacon Lounge are also mentioned as a strength. Customers describe them as beautiful, contributing to the overall ambiance of the place. Being able to enjoy the beach and sea while dining or having drinks adds to the overall experience and provides a scenic backdrop.
Another strength mentioned is the atmosphere of The Beacon Lounge. One customer described it as excellent, great for a summer outdoor vibe. The mention of a new first floor addition opening up suggests that the establishment is actively expanding and improving to provide an even better experience for customers. The variety of seating options, both inside and outside, also adds to the versatility of the ambiance.
However, there is a negative comment that highlights a weakness of The Beacon Lounge. One customer stated their disappointment with the long wait for their pizzas without being informed beforehand. They mention waiting for over an hour without any complimentary drinks or snacks offered. This suggests that the restaurant may have issues with managing time and communicating wait times to customers. It also implies that their customer service during this particular incident was lacking, as no compensation was provided for the long wait.
In summary, The Beacon Lounge has several strengths that contribute to its overall positive reputation. These strengths include the outstanding food, lovely cocktails, friendly and helpful staff, beautiful views, and great atmosphere. However, a weakness is evident in the way they handle long wait times for food and the lack of compensation provided in such situations. By addressing this weakness and improving communication and customer service, The Beacon Lounge can continue to provide an enjoyable and satisfying experience for its customers.
Best TL Reviews
The food was amazing, we had 3 different pizzas on our table and all of them were outstanding. Great flavour, toppings and base!
The cocktails were lovely and made very well.
To top it off the staff were all very friendly, helpful and made our visit so much more enjoyable.
The views were beautiful as well!
Stumbled on this place on first visit to Redcar in early March 2023. Tasty Sourdough pizza and drink for £10-12. Bargain and absoluty worth it. Visited two consecutive nights during the week so fairly quiet. Josh and Charlie serving us were friendly and helpful. Thank you.
I didn’t even want to give one star. We have waited over an hour for five pizzas. No one informed us there would be a wait and we have not been offered any complimentary drinks or snacks while we wait.
There are only two young members of staff in but the bar is not that busy.
Please don’t offer food if you don’t have the ability to prepare, cook and serve it in a reasonable time. Or at least tell people that your pizzas take an uncanny time to cook.
So disappointed.
Love this cocktail lounge! Excellent atmosphere, great for a summer outdoor vibe, and lovely inside too! Oh and a new first floor addition is also opening up. Highly recommend it. Ps great food too! I had an halloumi burger! Yum. Oh and the sweet potato chips (as an option) are probably the best I've ever tasted :)
Absolutely beautiful food with a view to match. Great customer service. Friendly and helpful. Fresh fish made to order. Can't fault.
Great location overlooking the beach and sea. Lots of staff on for table service.
Cocktails are excellent with a good selection of other draft beers and cider
Fabulous place. Had a great time drinking cocktails with my bestie to celebrate some normality.
We called in the Beacon lounge bar one hot Saturday afternoon and really enjoyed it .We found a table inside the bar although there was plenty of seating outside and then ordered our drinks at the bar.The barmen were smart and tidy and actually wore black ties,nice to see and the service was quick.The hardworking waitress bought our coffees over and you could see she was loving the job.There was some food being cooked and also a mobile fish shop outside,Its in an ideal position right on the prom under the vertical pier.You can't miss it.We Would definitely call again.
Place Pictures
The Beacon Lounge Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great cocktails
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Food
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Spirits
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Wine
Dining options
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Outside food allowed
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Seating
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 11:00 AM - 11:30 PM |
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| Tuesday | 11:00 AM - 11:30 PM |
| Wednesday | 11:00 AM - 11:30 PM |
| Thursday | 11:00 AM - 11:30 PM |
| Friday | 11:00 AM - 01:30 AM |
| Saturday | 11:00 AM - 01:30 AM |
| Sunday | 11:00 AM - 11:30 PM |
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