Rest Awhile

+44 1634 711212

67 High St, Rochester ME2 4AH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rest Awhile

Rest Awhile place is a busy cafe that receives mixed reviews from its customers. While there are strengths to the establishment, such as polite and attentive staff, fair prices, a large selection of food, big portions, and hot meals, there are also several weaknesses that need to be addressed.

One of the weaknesses that was mentioned by a customer is the inconsistency in payment methods. In one instance, a customer was told that they couldn't pay by card for a purchase under £10, while in another instance, a different customer was told that only cash was accepted. This inconsistency can be frustrating for customers and can create a negative experience. It is important for the management of Rest Awhile to establish a consistent policy regarding payment methods and communicate it clearly to customers.

Another weakness that was highlighted by a customer is a decline in the quality of the food. One customer complained about cheap sausages, terrible bacon, and overly vinegary ketchup. These negative comments about the food can significantly impact the reputation of Rest Awhile and deter potential new customers. It is crucial for the management to take these complaints seriously and address them promptly. Improving the quality of the ingredients and ensuring that the food meets customer expectations is essential to the success of the business.

Additionally, one customer mentioned experiencing food poisoning after having the full English breakfast at Rest Awhile. Food safety is of utmost importance in any food establishment, and incidents like food poisoning can have severe consequences. It is vital for Rest Awhile to review their food handling and preparation processes to ensure the highest standards of hygiene and safety are maintained. This includes regular staff training on food safety and implementing strict guidelines for food storage, handling, and preparation.

Another weakness mentioned by a customer is the limited space and small tables. Rest Awhile seems to be a popular spot, with a high level of foot traffic leading to a busy and overcrowded atmosphere. The limited space and small tables can make it uncomfortable for customers to enjoy their meals and may discourage them from returning. Expanding the seating area or reorganizing the layout to maximize space utilization could alleviate this issue and improve the overall dining experience.

Despite these weaknesses, there are several strengths that Rest Awhile possesses. Many customers praised the friendly and attentive staff, who provide great customer service. A positive and welcoming atmosphere where staff engage in banter with customers can create a pleasant experience and encourage customer loyalty. The wide selection of food is also appreciated by customers, showcasing a variety of options for different tastes and dietary preferences.

Furthermore, Rest Awhile is commended for its cleanliness, with one customer specifically mentioning how clean the establishment is. Maintaining a clean and hygienic environment is crucial for a food establishment, as it instills confidence in the customers regarding the quality and safety of the food being served.

In conclusion, Rest Awhile place has both strengths and weaknesses. The strengths include polite and attentive staff, fair prices, a large selection of food, big portions, and hot meals. However, weaknesses such as inconsistent payment methods, declining food quality, incidents of food poisoning, limited space, and small tables need to be addressed. By addressing these weaknesses and building upon their strengths, Rest Awhile can improve the overall dining experience for customers and retain their loyalty.

Best TL Reviews

Busy wee cafe. Staff polite, attentive and great banter. Very fair prices, big selection of food, big plates and piping hot.

Compliments to the Chef and all the Team.

Thank you x

when i visit there first time we pay by card all staff was well behaved and i liked the service over there. but on my next visit there was a lady she told me you can't pay by card under £10 then on my last visit over there was a lady she was

behaved rude and told me we accepted cash not card and that was more than£10 fortunately i got cash i was very disappointed with last experience..

Sorry was terrible, gone down hill.

Cheep sausages, terrible bacon, and the ketchup a disaster so vinegary. Sadly we never come as go to brothers. But they were shut. This place could have got new customers. But not with good like that.

Staff very friendly. Wide selection of food, love the place. Great place for all meals.

Had the full english, with Bacon, Sausage, beans, mushrooms and a fried slice. A few hours later I had food poisoning from it. Busy and packed, tables aren't big enough. Would definitely not recommend to anyone. Stay clear!!

Fab little cafe, polite staff and very clean, good price soon ????

Staff really attentive ,food piping hot and delicious go here frequently and very enjoyable

Service is good and overall the food is lovely apart from the sausages. They taste rotton. Id happily pay more for the breakfast to have decent sausages. Please get better sausages????