China Garden

+44 1945 463850

41 Norwich Rd, Wisbech PE13 2AD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About China Garden

China Garden Place, an established take-away, has both strengths and weaknesses based on the comments received.

One of the strengths highlighted by the comments is the quality of the food. Many customers praised the taste of the dishes, with one person even calling it the best Chinese food they had in a long time. This positive feedback indicates that China Garden Place offers flavorful and enjoyable dishes, which is a key strength for any restaurant.

Another strength is the friendly staff and good service. Several comments mentioned the friendly nature of the staff and their efforts to provide a good experience for customers. This is important as good customer service can enhance the overall dining experience and keep customers coming back. Additionally, prompt and on-time service is mentioned, which suggests that China Garden Place values efficiency and customer satisfaction.

However, there are also weaknesses pointed out in the comments that need to be addressed. One major weakness is the issue of food temperature. Multiple comments mentioned that the food arrived lukewarm or became cold quickly after being delivered. This is a significant drawback as hot and fresh food is essential to enjoying a take-away meal. China Garden Place should focus on improving their delivery processes and packaging to ensure that the food remains hot and flavorful even after transportation.

Another weakness highlighted is the slow service and long waiting times. One customer mentioned waiting for 1 hour and 25 minutes for a delivery, which is a considerable amount of time. Slow service can be frustrating, especially when customers are hungry and expecting timely delivery. China Garden Place should work on streamlining their delivery process and optimizing their operations to reduce waiting times.

A third weakness mentioned is the issue of bland and unappetizing food. One customer described the food as dry, dull-looking, and odorless. This suggests that there may be inconsistencies in the quality of the dishes, with some being better than others. China Garden Place should strive to maintain consistent quality across their entire menu and ensure that every dish is flavorful and visually appealing.

Another weakness mentioned is the poor response to customer complaints. In one comment, a customer expressed dissatisfaction with the food but was met with rudeness from the staff and a refusal to offer a refund or replacement. This reflects poorly on China Garden Place's customer service and can result in loss of trust and future business. It is crucial for the restaurant to address customer complaints promptly and professionally, offering solutions or compensation when necessary.

Additionally, price concerns were voiced about the cost of rice, with one comment describing it as "daylight robbery." While this may not be a significant weakness, it is still worth considering as customers may perceive higher prices for certain items as unfair. China Garden Place should review their pricing strategy to ensure that it aligns with customer expectations and provides value for money.

In conclusion, China Garden Place has strengths in terms of the quality of their food and friendly staff. However, there are weaknesses related to food temperature, slow service, inconsistently prepared dishes, poor handling of customer complaints, and pricing concerns. By addressing these weaknesses, China Garden Place can improve the overall dining experience for their customers and boost their reputation.

Best TL Reviews

For me it's the best by far . Love the chicken curry .

Well, long time established take away been here for many years. The staff are very friendly and try their best. It's not fast food when it comes to peak times at the weekend. The food is okay, some is better than others. My only problem is, the food never stays hot ????. I have a few minutes drive from take away to home. By the time it's on the plate ????️ which is not long, it's gone cold already. It feels ???? when you pick ⛏️ it up ????. Not a bad take away but not a full 5 ✨ stars ???? yet. I think ???????? the prices for rice ???? are day light robbery. How much profit is in rice ???? it must be 1000%. Worth a try people, as we always say Don't knock it until you try it. Honesty as always people enjoy your take away. X

Takeaway ordered for home delivery 27/6 arrived after what seemed like hours. The food was luke warm, extremely dry, dull looking, odourless, beige and thoroughly miserable looking. Called to let the takeaway know that we were unhappy but they were very rude, didn't offer a replacement and said they would give a "Small Discount" on the next order. Well there certainly will not be a next order, only went there as the usual one was closed. Disgusting food and attitude to match id give zero stars if it was possible.

Ordered for the first time today. Won’t be the last time. Food was ready when I arrived and nice and hot. Tasted lovely, the whole family commented on how nice it was. Definitely will be a return customer.

Extremely slow service....

Waited 1 hour 25 minutes for delivery when I rang they wasn't very bothered said it would be with me soon.

Food was rather bland.

Wouldn't order from here again

Best Chinese I had in a. Long time

Disappointing take away from China garden this evening. Called them to say we couldn't eat the sweet and sour Hong Kong style chicken as it was all stuck together in one big lump with hardly any sauce and the prawn curry was like water so horrible. Only to be told we can't do anything about it and we don't do refunds. Won't be going back there again. ????

The food is really good. And service is really good and on time and friendly staff aswell