China Kitchen

+44 1639 883278

1 Sandown Rd, Port Talbot SA12 6PR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About China Kitchen

China Kitchen place has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses in different areas of their business. This analysis will provide a comprehensive review of the strengths and weaknesses of China Kitchen place based on the comments provided.

Starting with the strengths, one of the most mentioned positive aspects of China Kitchen place is their staff. Customers consistently mention that the staff is great and that the service is friendly. This indicates that the restaurant places an emphasis on providing excellent customer service, which can greatly enhance the overall dining experience. It is important to note that multiple customers have praised the staff, suggesting that this is a consistent positive aspect of China Kitchen place.

Another strength highlighted by customers is the quality of the food. Many comments mention that the food is great and that they have never had a complaint when ordering. This suggests that China Kitchen place maintains a high standard of food quality and consistently delivers delicious meals to their customers. Additionally, one customer mentioned that the food has gotten better since their last visit, indicating that the restaurant is continuously striving to improve and provide an even better dining experience.

Furthermore, one comment even suggests that China Kitchen place has a loyal customer base, as they mention not having eaten there since 2015 but still finding the food just as good as it was back then. This indicates that the restaurant has a reliable and consistent quality that keeps customers coming back.

Moving on to the weaknesses highlighted in the comments, one recurring complaint is the inconsistency of the food. Some customers mention that the food can be hit or miss, with some days being delicious and others being awful. This suggests that there may be a lack of consistency in the kitchen, which can lead to a subpar dining experience for some customers.

Another weakness mentioned by several customers is the pricing. Some express dissatisfaction with the higher prices compared to other Chinese takeaways in the area. One customer even suggests that the food is not worth the higher price, specifically mentioning that the chicken balls were dripping in grease and the curry was watery and tasted dirty. This indicates that China Kitchen place may need to re-evaluate their pricing strategy in order to align it with the quality of their food.

Additionally, there are a few complaints regarding the portion sizes and wait times. One customer mentions being still hungry an hour after eating their order, suggesting that the portion sizes may not be substantial enough. Another comments on the long wait time due to a staff member engaging in a conversation with a customer, indicating that the restaurant may not prioritize efficiency during busy times.

In conclusion, China Kitchen place has several strengths, including great staff, excellent food quality, and a loyal customer base. These aspects contribute positively to the dining experience. However, there are also weaknesses, such as inconsistency in food quality, higher pricing, and occasional issues with portion sizes and wait times. Addressing these weaknesses could further enhance the overall customer satisfaction at China Kitchen place.

Best TL Reviews

Love this Chinese takeaway

Staff are great

Food is great

Never a complaint when I order

Update: I went back here again today and the food has gotten better since I went back last month, before that I haven't eaten here since 2015.

The food is just like it was back then and before which is really nice and worth the try if you're in the area.

Last months review: Always had a nice Chinese here but it used to be better years ago.

Used to love this place a couple years ago however now Only one word for it… vile!

Such a shame.

£5-6 more expensive than our usual Chinese and definitely not worth it!! Chicken balls were literally dripping in grease, the curry was watery and the whole thing tasted dirty.

It all went in the bin after a few mouthfuls and both myself and my partner feel sick (think that’s the grease) Highly disappointed, won’t be ordering again ????

First time customer last night and last time customer. Had a beef curry and it was disgusting, the curry sauce was very watery, bland and didn't taste like curry sauce. The beef was like chewing fat!! So much better In the area.

Ordered food and was not the best we had for a Chinese takeaway. One of the dishes we ordered was a house special chow mein...there was nothing special about it, rather bland, and £2.00 for a tiny carton of curry sauce ???? scandalous! And we were all literally still hungry an hour later after we are it! And when we went to pick up our order, me and a couple of other customers were waiting more than 10 minutes because a local decided to have a catch up chat with the woman who was serving... so here's a tip ... Catch up on your own time woman! Not during a busy serving time.

Good service friendly staff and good food and reasonable price

It's hit and miss. Some times the food is lovely, other times it's awful. Today was the awful day. Tasteless, dry and the chips looked and tasted like they had been sat in the fryer for hours.

Great service food excellent