Chopstix - Livingston

+44 20 8222 8315

2 Almondvale Ave, Livingston EH54 6QX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Chopstix - Livingston

Chopstix - Livingston place has several strengths that contribute to its positive reputation. Firstly, customers consistently mention the friendly and pleasant staff. The employees are fast and helpful, with one customer even praising a specific server named Aga for her excellent service. This indicates that the staff at Chopstix - Livingston place is attentive and values customer satisfaction.

Another strength mentioned by customers is the quality of the food. Comments mention that the food is always fresh and tasty, with incredibly tasty options available. This indicates that Chopstix - Livingston place prioritizes the quality of their dishes, ensuring that customers are satisfied with their meals. Additionally, the portions are mentioned as being healthy and of a good size, providing customers with a satisfying meal.

The use of a mobile app is also mentioned as a positive aspect of Chopstix - Livingston place. Customers mention receiving free spring rolls and earning points for discounts on future visits. This shows that Chopstix - Livingston place rewards customer loyalty and provides incentives for customers to continue dining with them.

However, along with these strengths, there are also some weaknesses that customers mention. One recurring issue is the price of the food. Some customers feel that the prices at Chopstix - Livingston place are a bit excessive compared to other fast food options. This may deter customers who are looking for more affordable dining options.

Another weakness mentioned is the limited drink options. While customers enjoy the food, they note that there is a lack of variety when it comes to beverages. This may disappoint customers who prefer a wider selection of drinks to accompany their meal.

One customer mentions that their medium box had a small portion inside, which suggests inconsistency in portion sizes and may leave some customers feeling unsatisfied. Another customer complains about receiving a small amount of food for the price, saying they were still hungry after their meal.

Furthermore, there are some negative reviews regarding the service at Chopstix - Livingston place. One customer describes the server as grumpy and rushed, lacking patience when explaining meal options. This poor service experience can greatly impact a customer's overall impression of the restaurant and may discourage them from returning.

Despite these weaknesses, Chopstix - Livingston place still manages to maintain a largely positive reputation due to its friendly staff, tasty food, and loyalty program. However, addressing these weaknesses, such as improving portion sizes, expanding drink options, and providing consistently excellent customer service, can further enhance the dining experience and improve customer satisfaction.

Best TL Reviews

My partner and I love a visit the Chopstix when we’re at Livingston. The staff are always really nice and the food never disappoints- fresh and tasty! We used the app for the first time so got some free spring rolls and points for a discount on our next visit.

Incredibly tasty food and healthy portions. While a little bit expensive compared to other fast foods, it is worth the extra. Staff are fast and friendly too. Excited for the new store opening.

Decent food when you need a quick bite but really lacks drinks options. Oh, and you would think that I visited on ration day, I got a medium box with a small portion inside.

Food was really good, service was quick and pleasant, staff really friendly, the medium portion size is a lot of eating, only issue was the price, 21 pound was a bit excessive for what we got but it was well seasoned and had plenty flavour, chilli patatos soft and fluffy, I would have it again

Bland overcooked noodles ...medium box had 3 small pieces of sweet and sour chicken and 4 and a half small pieces of carmel chicken glad I never ordered the small box ...£7.25 !!! Still hungry ...Off somewhere to get a bigger lunch now ...what meagre rations were there actually tasted ok .

Incredibly tasty food first time coming here and it certainly won’t be my last! The staff are so friendly and helpful and always have a smile on their face! Would highly recommend ????

This branch never fails to impress. Aga the server was so helpful and charming and always serves with a smile when I have been there in past visits. She is a credit to your company Chopstix and a great role model to other staff members.

The guy who took our order was super grumpy and didn't care to take time to explain the meal options. He rushed us into ordering food. The worst service ever! At one point it almost seemed like he didn't really care what we wanted and made up his own order.

The girl at the till was kind and helpful though.

Don't go here if you are expecting great service!