Quick Facts About Classy Nails & Beauty
Classy Nails & Beauty place has received several positive comments praising their service and quality of work. These strengths include a loyal and satisfied customer base, a talented and skilled nail technician, excellent service, and a welcoming and friendly atmosphere. However, there is one negative comment that mentions high prices and feeling unwelcome. Let's further examine the strengths and weaknesses of Classy Nails & Beauty place based on these comments.
Strengths:
1. Loyal Customer Base: One comment mentions being a loyal customer for nearly 4 years and not being able to imagine going anywhere else. This demonstrates that Classy Nails has built a strong customer base through consistent quality and service.
2. Skilled Technician: Another comment praises Van, the nail technician, as a genius and someone they trust for their nails. The level of work is described as better than any they've seen. This suggests that Classy Nails has a talented and experienced nail technician who consistently delivers excellent results.
3. Excellent Service: A comment mentions the thoughtful and caring service received by the customer's mother-in-law. This includes checking for ingrown toenails, assisting with socks and shoes, and providing a pleasant experience. This shows that Classy Nails goes above and beyond to ensure customer satisfaction.
4. Welcoming Atmosphere: One comment mentions feeling welcome and valued as a customer every time they walk through the door. This indicates that Classy Nails creates a friendly and inviting atmosphere for their customers, making them feel comfortable and appreciated.
Weaknesses:
1. Expensive Prices: One negative comment mentions feeling like they were subjected to "daylight robbery" due to the high prices. The customer specifically mentions being charged extra for tips, designs, and different tip shapes. This suggests that Classy Nails may have higher prices compared to other nail salons, potentially deterring price-sensitive customers.
2. Appointment Delays: The same comment also mentions not being seen on time for their appointment. This indicates a lack of punctuality and organization, which can be frustrating for customers who expect their appointments to start on time.
3. Awkward Atmosphere: The negative comment also mentions feeling as though they were being spoken about behind their back, creating an awkward atmosphere. This suggests a potential issue with communication or professionalism among the staff.
In conclusion, the strengths of Classy Nails & Beauty place include a loyal customer base, a skilled technician, excellent service, and a welcoming atmosphere. These positive aspects contribute to their positive reputation among customers. However, the weaknesses include expensive prices, appointment delays, and an awkward atmosphere. These areas may need improvement in order to provide a more well-rounded experience for their customers.
Best TL Reviews
Been a loyal customer for nearly 4 years at classy nails now, and I couldn’t ever imagine going anywhere else. Van is literally a GENIUS and I wouldn’t trust anybody else to do my nails, the level of the work is better than any I’ve seen. Classy feels honestly a bit like family now, I will continue to promote their work to everyone I know because they never fail to impress me. U n r e a l! Literally love you guys x
The service was excellent. I haven't had a pedicure since before the pandemic and my feet were a war zone. Now they look like a ray of sunshine. They took such good care of my mother in law. Asking if to trim her toenails in case they were ingrown. Helping her with her socks and shoes. Very thoughtful service.
Classy nails is my favourite nails salon in Kent! The service, the quality is exceptional! I make me feel welcome every single time I walk in their door! Highly recommended!
Best Nail salon in medway! I have recently been recommended and it is far superior to other salons i have used. my nails always look amazing, i get what i ask for and they last ages never chipped or broken between appointments. The Salon is clean and they are all friendly . I have been back now 3/4 times and i wont be switching.
Visited today as a walk-in and had a lovely pedicure! Felt very relaxed which is what I needed.
Will definitely be returning!
Everyone was so lovely and the details I had done on my acrylics were just gorgeous. They spent a lot of time shaping my nails and making sure I loved them. Will definitely be coming back!
Daylight robbery, £70 for acrylic nails?! They charge you £20 extra if you want tips, and if you want a design they charge £5 per nail! Oh and the shape of how you want the tip is also extra! I also booked an appointment and didn’t get seen on time.. the shop is nice although the atmosphere is awkward as you feel as though you are being spoken about behind your back. Never have I ever experienced such greed in a nail bar, I went to Nail Palace a short walk away and got a full design set of acrylics for £35! Steer clear from this place unless you want to remortgage for a set of nails
I was a walk in yesterday afternoon for the first time going here. And was really pleasantly surprised. The prices were great, and the outcome looks fab - had my gel polish changed and they look great. They also have a great range of colours and were more than happy to do me a different style. I saw one girl next to me take a picture for some nail art and they were happy to do it. Will be returning!
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Classy Nails & Beauty Info
Amenities
Health and safety
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Appointment required
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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