Coffee Time

+44 1634 814647

168A Delce Rd, Rochester ME1 2EP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Coffee Time

Coffee Time place, located on The Delce in Rochester, receives a mix of positive and negative reviews. Let's analyze the strengths and weaknesses of the café based on the comments provided.

Starting with the strengths, it is clear that Coffee Time place serves great breakfast dishes. Multiple reviewers mentioned the quality and tastiness of the food, specifically praising the traditional fry-ups, omelettes, and breakfast baguettes. The café also offers a wide variety of options, including vegetarian breakfasts, catering to different dietary preferences.

The staff at Coffee Time place is frequently praised for being friendly and welcoming. Many customers commented on the positive and helpful attitude of the employees, noting that they felt well taken care of and that the staff contributes to a nice vibe inside the café. This indicates excellent customer service, an important strength for any business. Additionally, the café is described as bright and clean, creating a pleasant environment for customers to enjoy their meals.

Another strength of Coffee Time place is its ability to handle busy periods. One reviewer mentioned that the café remained cheery and efficient despite being packed on Mother's Day, implying that they can handle high volumes of customers without compromising on quality or service.

Moving on to the weaknesses, a significant point of concern highlighted in the comments is the café's preference for cash payments. Multiple reviewers mentioned feeling awkward and uncomfortable when asked if they had cash, especially when the only visible payment method was under the counter. This creates a negative experience for customers who prefer or rely on card payments. The refusal or inconvenience of accepting card payments can potentially limit the café's customer base and hinder its growth.

While the food is praised for being delicious, there is no mention of the portion sizes or value for money. These aspects are important considerations for customers, especially if they are looking for a hearty breakfast to start their day. Without this information, potential customers might hesitate to visit the café.

Another weakness that can be inferred from the comments is the lack of a dedicated card machine. Even though one reviewer mentioned that the café takes card payments, others stated that the card machine was not readily available or visible. This could be seen as inconvenient for customers who prefer to pay by card or do not carry cash regularly.

To summarize, Coffee Time place has several notable strengths, including the quality of its breakfast dishes, friendly staff, and a pleasant atmosphere. However, the café's preference for cash payments and the lack of a visible and easily accessible card machine emerge as weaknesses that may deter potential customers. Addressing these weaknesses to ensure a seamless and inclusive payment experience could improve the overall reputation and customer satisfaction at Coffee Time place.

Best TL Reviews

Another great breakfast at this local cafe on The Delce,Rochester.

Packed out on Mother's Day but they remained cheery and still served up some great traditional fry ups, omelettes and more.

We went as a family of 4 for breakfast. There was a small queue as we walked in but it moved fairly quickly with 3 people in front of us. We were position 4. As the orders were placed, the man serving behind the till each time asked 'do you have cash?' The first two said yes, the 3rd said no but had his wallet in his hand. He spotted the notes sticking out so pointed at it to make it awkward. The customer handed over the cash embarrassed in front of this family. No sign of the card machine it was under the counter.

When I approached I asked if he took card and he asked what I wanted, so I asked again. Again he asked if I had cash. I won't continue but everyone should understand how awkward and weird you will be made to feel to turn up her with anything other than cash. It costs the business nothing to take payment by card, believe me I know.

Great place good food, very friendly and look after their customers.

The best breakfast I ever had. My new local cafe. They also do takeway baguettes sandwiches and rolls. You can get breakfast baguettes to start your day

Our local cafe and the breakfast is always good. Super friendly staff and nice vibe inside. If you need a good breakfast look no further!

Just been in for a Mega breakfast and a Veggie breakfast, we was greeted in a friendly manner and made to feel welcome, it was nice and bright and clean we ordered our breakfasts and they were served within 5 minutes piping hot and very tasty, will definitely be back

Lovely cafe, go down there with the guys in the morning. They have one of the best English breakfast round here.

The food is amazing, its tastes so nice and is so fresh and quick. I highly recommend everyone to go.