Quick Facts About Cottom Bros
Cottom Bros place has several strengths based on the comments provided. Firstly, the hotpot pies are consistently praised as delicious and reminiscent of childhood flavors. This indicates that the pies are made with high-quality ingredients and prepared with care. The fact that customers from France make a point of ordering these pies every time they visit further emphasizes their quality. The good taste and positive experience associated with the pies are likely to encourage repeat purchases and word-of-mouth recommendations.
The sausages offered by Cottom Bros place also receive positive feedback. Customers describe them as lovely and tasty, recommending them to others. This indicates that the sausages are well-prepared and have a good flavor. The positive remarks regarding both the pies and sausages suggest that Cottom Bros place excels in their meat-based food offerings.
Another strength highlighted in the comments is the ample filling and flavor of the hotpots. One customer mentions purchasing five individual hotpots for their family and being impressed with the portions and taste. This suggests that Cottom Bros place provides generous servings and manages to maintain a high level of flavor in their hotpots, ensuring customer satisfaction.
The staff at Cottom Bros place also receive positive remarks, with one customer expressing gratitude for their great service and another mentioning the happy and smiling staff. This indicates that the staff members are polite, helpful, and likely contribute to a pleasant dining experience. Good customer service can enhance the overall perception of a business and encourage customer loyalty.
Furthermore, Cottom Bros place is recognized as one of the best pie shops in St Helen's, according to one comment. This suggests that they have established a reputation for quality and consistency in their products. Being known as a top choice in the area can attract new customers and instill trust in the brand.
Despite these strengths, there are some weaknesses that should be addressed. One customer mentions that there have been instances where the bacon used in the hotpots had both lean and fatty pieces. This inconsistency in quality could be a point of concern for customers who expect a high standard from Cottom Bros place. The customer suggests that going back to the original owners' way of preparing the hotpots may resolve this issue, indicating that there might have been a change in preparation techniques that led to the inconsistency. Addressing this concern and ensuring more consistent quality can help retain customer satisfaction and trust.
Another weakness mentioned in a comment is the discovery of gristle in the hotpots on a few occasions. This can be considered a quality issue and may dissatisfy customers who come across such undesired elements in their food. This issue may be resolved by improving quality control measures in the production process, ensuring that the hotpots are free from gristle.
In summary, Cottom Bros place has strengths such as delicious hotpot pies, tasty sausages, generous portions, friendly staff, and a positive reputation. However, weaknesses include occasional inconsistency in the quality of bacon used and the presence of gristle in the hotpots. Addressing these weaknesses would further enhance the overall quality and customer satisfaction at Cottom Bros place.
Best TL Reviews
Every time we arrive from France we make a point of ordering the hotpot pies. Absolutely delicious. The flavours remind me of my childhood. Unfortunately no photos, I could stop eating it ????????
The pie's and sausage wot can you say but WOW lovely and tasty recommend to anyone cottoms keep up the good work ????????
Came this morning for the first time for the famous hotpots i bought 5 individual ones for the family we had them for lunch.
10/10 plenty of filling and flavour will be returning again soon thanks to all.
Rob and Family ????????
Had to knock a star of for the simple reason since the bacon has been pre packed on a number of occasions there's been a couple of lean pieces of bacon on top followed by the rest being really fatty followed by 1 lean piece underneath to disguise not good service you really need to go back to the original owners way and let your customers see what there really paying for
Thank you so much. Staff are great and food is even better.
Not much you can say about one of the best pie shops in St Helen's, good service from happy smiling staff as usual, I only went in for a couple of hotpots but couldn't resist buying a pound of sausages while I was there, now they are the best sausages in St Helen's.
Best hotpots in the land. I travel quite a way to get here so buy frozen unbaked hotpots in bulk so I can pop one in the oven at home. 40 minutes later a quality tasty and hot hotpot. Highly reccomended
Great pies hotpots cold meats sausage!!! Been buying these for years. Recently found quite a bit of gristle in the hot pots a few times which we didn’t like but overall a great standard and love everything else
Cottom Bros Info
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| Monday | - |
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
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