Quick Facts About Dals Barbers
Dals Barbers place has received a range of comments regarding their strengths and weaknesses, allowing us to evaluate their overall performance and customer satisfaction.
One of the strengths highlighted by customers is the barbers' skill and expertise. They have been praised for their ability to deliver quality haircuts and shape up beards to the satisfaction of their clients. Customers mentioned that the barbers know their job well, indicating a high level of professionalism and competence. This strength is crucial as it ensures that customers receive the desired haircut and style, increasing their overall satisfaction and likelihood of returning.
Another strength of Dals Barbers is their friendly and polite staff. Customers commented on the positive and welcoming atmosphere of the place, mentioning that the staff are approachable and create a comfortable environment. This is essential for customer loyalty, as a friendly and polite staff can make the overall experience more enjoyable and encourage repeat visits.
Dals Barbers also benefits from a convenient location. Being situated right opposite Dagenham Heathway District line Station and close to the Heathway shopping centre, it allows easy access for customers, making it a convenient choice for many. Additionally, the availability of free one-hour car parking in the nearby Lidl and Iceland car park, along with a pay and display car park at the Heathway shopping centre, adds to the convenience for clients who prefer to drive.
Reasonable rates are another strength mentioned by customers. They reported that Dals Barbers offers competitive prices, making their services affordable for a wide range of customers. In today's economy, price competitiveness is crucial for businesses to attract and retain customers, making this a significant strength for Dals Barbers.
Customer satisfaction is evident from the positive comments expressing happiness with the haircuts and service received. Several customers thanked the barbers and mentioned that they appreciated the service provided. This demonstrates that Dals Barbers is successful in meeting the expectations of their customers and creating a positive experience.
On the other hand, there are a few weaknesses that have been raised by customers. One customer mentioned that the barbers lacked the ability to provide suitable advice for a modern cut, making it challenging to have a simple conversation with them. This weakness suggests that the barbers may need to improve their communication and interpersonal skills, as well as their knowledge of modern hairstyles. The ability to provide personalized advice and engage in conversations with customers is important for enhancing their overall satisfaction and building long-term relationships.
Another weakness mentioned was the long waiting time for a haircut. One customer reported that their haircut took almost 40 minutes, which is considered excessive for a simple cut. Additionally, the customer mentioned that the barber did not seem to be very skilled at their job, requiring multiple corrections to the length. This suggests that Dals Barbers may need to assess their efficiency and ensure that their barbers are adequately trained and skilled. Customers value time efficiency, and a longer-than-expected waiting time can lead to dissatisfaction.
Additionally, one customer mentioned an issue with the pricing. They were given a "hot towel" treatment that they did not ask for and ended up being charged £20, which they felt was an unfair charge. This raises concerns about transparency and clear communication with customers regarding potential additional services and their associated costs. Such misunderstandings can lead to trust issues and affect customer satisfaction.
In conclusion, Dals Barbers place has several strengths, including skilled barbers, polite and professional staff, convenient location, reasonable rates, and overall customer satisfaction. However, there are some areas that require improvement, such as better communication and advice for modern cuts, reducing waiting times, and enhancing transparency in pricing. Addressing these weaknesses will further improve the overall customer experience and increase the likelihood of customer retention and positive recommendations.
Best TL Reviews
Absolutely brilliant barbers. Very nice and tidy place. The guys know their job. Staff are polite and professional.
Rates are quite reasonable. The place is right opposite Dagenham Heathway District line Station and a stone throw from Heathway shopping centre. There is free 1 hour car parking in the Close by Lidl and Iceland car parking otherwise the next closest is a pay and display car park at the Heathway shopping centre.
That was my first time to these barbers and I will surely be going back. I can recommend them with confidence.
Its very funy place with a stuff not very handy,they can not make evan simple advise how be a modern cut -vert dificoult to get any simple conversation - we me and my sun not recomendet this place thay have list price but they got dyfrent explenatipn and dufrent bill ........ avoid this from street !!!!!!!!!!!!!Very rude !
Very happy with haircut and service. Thanks guys, much appreciated! ????
Someone needs to buy these guys a pint! ???? Absolutely brilliant service!
Really good job they do at a reasonable prince. It's clear as well that for a lot of them, English isn't their first language, but they still try to have a laugh with you
Super friendly, clean and brilliant barbers. Watching football while getting a trim, very good prices and always having a good chat.
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Great service. Friendly.
The haircut took a long time (almost 40 mins) and the barber did not seem to be very good at his job, I had to ask him to correct the length on more than one occasion.
(I think he may have been a new barber)
Also I was given a “hot towel” treatment I didn’t ask for, all I wanted was a haircut and to shape up my beard and ended up charged £20.
Not the first time I’ve been here, but after this experience it is my last.
They are cheap, fast but they take real good care in there craft. They also do a before and after if you want and once they have finished you are allowed to take a drink from there fridge. I go there every couple of weeks and they also have a deal that if you go there 8 times you get a free trim. In conclusion they are amazing.
Dals Barbers Info
Amenities
Accessibility
Today
Opening Hours
| Monday | 08:45 AM - 07:00 PM |
|---|---|
| Tuesday | 08:45 AM - 07:00 PM |
| Wednesday | 08:45 AM - 07:00 PM |
| Thursday | 08:45 AM - 07:00 PM |
| Friday | 08:45 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 09:45 AM - 05:00 PM |
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