Quick Facts About Devon Coffee
Strengths:
1. Tasty food: Multiple comments mention that the food at Devon Coffee place is delicious, with specific mentions of sausage rolls, tea cakes, and cakes.
2. Good coffee: Several comments praise the quality of the coffee served at Devon Coffee place, with mentions of flat whites, dirty chai, and first-rate coffee.
3. Support for independent coffee shops: One comment highlights the preference for supporting small independent coffee shops like Devon Coffee place instead of larger chain coffee shops.
4. Relaxing atmosphere: The café is described as having a cozy atmosphere and being ideal for lone diners wanting to grab a bite to eat. The layout is also mentioned as having little corners to tuck oneself away, creating a pleasant and relaxing environment.
5. Friendly staff: Despite a few negative comments, there are multiple mentions of friendly and kind staff members at Devon Coffee place. The younger lady in particular is praised for her behavior.
6. Convenient location: One comment notes that the café is in a good location to pop in while shopping in Exeter, making it accessible for customers.
7. Gluten-free options: A customer expresses appreciation for the availability of great soy flat whites, indicating that the café caters to those with dietary restrictions.
Weaknesses:
1. Inconsistent quality: One customer mentions that the café used to be better and that their recent visit only yielded average coffee. This suggests that the quality and consistency of the coffee may not be dependable.
2. Size of the products: A comment states that the customer was under the impression that the cappuccino would be larger. This suggests that portion sizes may not meet some customers' expectations.
3. Lack of restroom: It is mentioned that the café currently does not have a toilet on the premises. This can be inconvenient for customers who may require restroom facilities during their visit.
4. Negative service experience: A couple of comments mention encounters with a particular staff member, described as an older lady with glasses, who exhibited rudeness and short temper towards customers. This indicates a potential issue with the customer service provided by this staff member.
5. Cultural bias: One customer expresses feeling unwelcome due to what they perceive as discriminatory behavior from the aforementioned staff member. This highlights a potential problem with inclusivity and the need for respectful treatment of customers from different backgrounds.
6. Negative impact of rude behavior: A comment points out that rude and nonchalant behavior from staff members, potentially including the owner, is detrimental to the success of the business. This suggests that the negative experiences had by customers may impact the overall reputation and customer satisfaction of Devon Coffee place.
In conclusion, Devon Coffee place has several strengths such as tasty food, good coffee, a relaxing atmosphere, and friendly staff. However, there are weaknesses in terms of inconsistency in quality, potential portion size issues, lack of a restroom, negative service experiences with specific staff members, potential cultural bias, and the negative impact of rude behavior. Addressing these weaknesses and maintaining the strengths would be important for the long-term success and customer satisfaction of Devon Coffee place.
Best TL Reviews
War mal besser, schade. Letztes Mal der beste Kaffee meines Urlaubs und dieses Mal nur besserer Durchschnitt. Ich war der Meinung, dass der Cappuccino auch größer sei. Diesmal hatte ich ihn zum mitnehmen, vielleicht war das mein Fehler.
Lovely little coffee shop, will definitely visit again. Tasty food, we had a sausage roll, tea cake and cake along with two very tasty coffees. Good service too. Nice layout with little corners to tuck yourself away. So nice to be able to support independent coffee shops, much prefer them to the chains that pop up everywhere, one just next door. Instead of going to these chains, support the small independent coffee shops like this lovely one ☕???????? thank you
Great little cafe - tasty cinnamon toast for that all important sugar hit, good coffee, relaxing atmosphere and ideal for lone diners wanting to grab a bite to eat. *Point to note - there's currently no toilet on the premises.
Cosy atmosphere and tasty food; Unfortunately it is my first time to feel I am unwelcome because the mean behavior of one of the ladies (the younger lady is kind and respectful). My friend told me that she was treated badly by the same lady before. Really life is too short to hate others who do not belong to your culture and in all cases I did not come to have food for free..I will never come back to this place since Exeter is full of cafes that have “human” staff.
Between the delightful 95p tiny cannoli, friendly staff, and first rate coffee this place checks all the boxes. It’s such a good location to pop in while shopping in Exeter. The dirty chai and flat white are consistently delicious!
Great coffee in a cosy place, friendly staff and heartwarming music. The orange pistachio tart is a bonus
I always liked it here but…there has been a few times I have noticed a older lady with glasses act rude and short tempered with people,myself included! I have just read other reviews and I believe it’s actually the owner. Exceptional way to run a business ???? the customers are your bread and butter! Cannot stand rude nonchalant people
I'm gluten free so its hard to find somewhere where they do great soya flat whites...however these guys do! Haven't tried cakes but they look good
Place Pictures
Devon Coffee Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Offerings
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Coffee
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dessert
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Seating
Atmosphere
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Casual
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Cosy
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
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| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
Places
Other Places
15. Stop