Ecclesfield Chinese Take Away

+44 114 246 7632

325 The Common, Ecclesfield, Sheffield S35 9WL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ecclesfield Chinese Take Away

Ecclesfield Chinese Take Away place has received a mix of positive and negative comments from customers, highlighting both strengths and weaknesses of the establishment. In this analysis, we will explore these comments and provide a comprehensive assessment of the strengths and weaknesses of Ecclesfield Chinese Take Away.

Starting with the positive comments, the most common strengths mentioned by customers are the delicious food and quick service. Many customers have enjoyed the taste of the food, comparing it to other Chinese takeaways they have visited. This indicates that Ecclesfield Chinese Take Away is able to deliver quality and satisfying meals. Additionally, the quick service is another strength, as customers appreciate receiving their food promptly, enhancing their overall experience.

Another strength mentioned is the friendly and courteous front of house staff. This indicates good customer service and a pleasant atmosphere within the establishment. The positive interaction with customers can contribute to a more enjoyable dining experience and increase customer loyalty.

Reasonable prices are also noted as a strength. Customers appreciate the affordability of the food, which can attract more customers, especially in comparison to other local takeaways that may have higher prices. This aspect can be a major selling point for Ecclesfield Chinese Take Away.

However, several weaknesses are evident from the negative comments as well. Firstly, the fact that the establishment only accepts cash is a major drawback, especially in the modern era where digital payments are commonly used. This inconvenience could deter potential customers who prefer to use alternative payment methods.

One of the primary weaknesses mentioned is the poor customer service experienced by some customers. Complaints about the staff being uninterested and providing abusive responses create a negative impression of the establishment. Good customer service is essential to keep customers satisfied and maintain a positive reputation.

Furthermore, a recurring issue mentioned is the lack of consistency in the food quality. Some customers have had positive experiences with delicious food, while others have complained about cold, reheated, or burnt dishes. Consistency in terms of taste, temperature, and overall quality is crucial for any takeaway to maintain a good reputation and customer loyalty.

In addition, there have been instances of issues with food hygiene and safety. Complaints about meat being off and the curry sauce being unappealing suggest that there may be lapses in maintaining proper food handling and quality control. Experiences like these can severely impact customer trust and discourage repeat business.

Overall, Ecclesfield Chinese Take Away has several strengths, including delicious food, quick service, reasonable prices, and courteous front of house staff. However, their weaknesses include the cash-only policy, inconsistent food quality, poor customer service, and potential food hygiene and safety issues. These weaknesses need to be addressed in order to improve the overall experience for customers and maintain a positive reputation within the community.

Best TL Reviews

I have a takeaway either delivered or collection around every 2 weeks. I've found the food to be delicious, like many Chinese Takeaways I think they do blanche the chips before hand but I've been very impressed, quick service, and delicious food. I've seen some reviews complaining about the front of house, which is to the point and courteous. I'd recommend, one of the best Takeaway I've visited in my lifetime.

Food arrived fast

Everything was hot and tasty

Reasonable prices

Only negative is, it’s cash only.

In 2023 ffs.

Just bought meal for 4

Meat was off,phoned to complain ,they weren't interested.

Last time I eat there

11/2/23

Had a great takeaway from here on Saturday. There's a wide range of dishes to choose from. All our dishes were fabulous. Definitely worth a try. Word of advice, order inadvance as they are busy for a reason!

I have been ordering from this establishment for years and was always gorgeous food and a speedy delivery.

BUT today was terrible, the food cold - mushrooms seemed full of cold water when chewed and the chips where like they had been cooked over and over even though I ordered when they had first opened. I called to let then know my feedback and was given abuse over the phone "it can't be cold just cooked and delivery only 30 mins" but it was cold and I advised that I was calling to give feedback and not to argue and then got the reply " what do you want me to do?"

I then advised that I had never heard/had such terrible customer service.

Such a shame gonna miss my lovely monthly Chinese but never again.....

Nice sized portions pity about the food. The rice came stodgy the chips were warmed up and hard the chicken balls were mostly batter and finally the chicken in sweet chili sauce didn't even taste like chicken. Won't be ordering from here again.

Ordered for a birthday meal tonight.

Chips reheated and burnt

Chicken balls reheated and burnt

Curry sauce looked like something the cat threw up

Rest of the meal tasted burnt.

Will never return for another meal at this take away.

Absolutely disgusting standard.

Rang to complain and they are not interested.

Avoid unless you like taking the risk of a dodgy stomach.

Nice food. Not as good as last time. Black bean beef, not too bad at all.