Quick Facts About Eggette's Kitchen
Eggette's Kitchen has received a mix of positive and negative comments, offering insights into their strengths and weaknesses. As we analyze these comments, it becomes evident that Eggette's Kitchen's strengths lie in their selection and quality of bubble waffles, as well as their ability to create visually appealing treats. However, they face weaknesses in areas such as drink quality, opening times, pricing, and customer service.
One significant strength highlighted by customers is Eggette's Kitchen's great selection. The comments mention delicious bubble waffles, strawberry dream bubble waffles, green apple tea with Mango, and taro. This suggests that Eggette's Kitchen provides a wide range of flavors and options for customers to choose from, catering to different tastes and preferences.
The appearance of the treats is also mentioned as a strength. Customers describe the strawberry dream bubble waffle as a work of art, indicating that Eggette's Kitchen puts effort into creating visually appealing treats. This attention to detail in presentation can enhance the overall dining experience for customers.
Another positive aspect mentioned is the inclusion of a cute little bubble tea keyring, which was given to the kids. This extra touch of providing a gift adds a fun and memorable element to the dining experience, particularly for families with children.
Customer service is also mentioned positively in some comments. The first-time customers had a great experience, as their kids were super happy with the ice cream eggette. They also received compliments from other people who saw their treats, indicating that Eggette's Kitchen's products are highly regarded in the community. This positive word-of-mouth can help build a loyal customer base and attract new customers.
However, along with these strengths, there are several weaknesses that customers have raised. One common complaint is the quality of the beverages. Multiple comments mention that the milk tea tastes plain like water and that the drinks have no taste at all, resembling just drinking water. This can be a significant disappointment for customers who expect flavorsome and enjoyable drinks to accompany their treats.
Another weakness highlighted is the inconsistency in the opening times. Some customers experienced difficulties in placing orders because the shop was not open, despite the online platform indicating otherwise. This lack of clarity and inconvenience in timing can frustrate customers and lead to a loss of trust in the establishment.
The pricing of Eggette's Kitchen's products is also seen as a weakness. One customer described it as "massively overpriced for the cup size you get," suggesting that customers feel the portion sizes do not justify the cost. This perception of being greedy may deter some customers from returning or recommending the establishment to others.
Customer service is mentioned positively in some comments, but other customers express concerns about the service quality. One customer mentioned that the service and drink quality have decreased since their previous visits, as the drinks took around 10 minutes to make despite being the only customers in the store. Slow service can frustrate customers, particularly when the establishment is not busy.
Lastly, there is a negative comment regarding the appearance and quality of the taro, stating that it is no longer purple and instead served as murky brown. This suggests that the establishment may have made changes to their preparation process, which have resulted in a less visually appealing and potentially disappointing product.
In conclusion, Eggette's Kitchen has strengths in its diverse selection, visually appealing treats, and positive customer experiences. However, the weaknesses lie in areas such as inconsistent opening times, drink quality, pricing, and customer service. Analyzing these comments can help Eggette's Kitchen identify areas for improvement and leverage their strengths to provide a better overall dining experience for their customers.
Best TL Reviews
Great selection, green apple tea with Mango was lovely. And the kids got a cute little bubble tea keyring too
Delicious bubble waffles and boba tea. The strawberry dream bubble waffle (pictured) was a work of art...but not one that lasted long as it was so delicious!
First time trying this amazing place. Kids were super happy with there ice cream eggette. We were asked by loads of people walking around where we got them from. Highly recommend. Fantastic tasty treats at brilliant prices. We will be back again many times ????????????
The bubble waffles are really nice but the milk tea tastes plain like water and the tapioca pearls have no flavour, they are just chewy. Also, the shop is practically never open and they don't have proper opening times. The bubble waffle are nice tho.
I've tried to order twice from this place with just eat yet both times they have not accepted my order. It says that it's being processed then about 10 minutes later it says sorry this establishment isn't taking orders at the moment, even though it did when I placed the order. Well annoying to say the least.
Massively overpriced for the cup size you get, very greedy establishment
Don't know if it has to do the new employees, but the quality of service, as well as the drinks has decreased tremendously. I was the only one in the store, with my friend, and they took around 10 mins to make the drinks.
Ordered 2 drinks, and they both had no taste, it was like just drinking water. Disappointing.
Also, don't know what they did to there taro, but its no longer a purple, its now served as murky brown.
No visit to Newcastle under Lyme is complete for me without at least one bubble tea! Love them. Waffles are good too
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Eggette's Kitchen Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 06:00 PM |
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| Tuesday | 11:00 AM - 06:00 PM |
| Wednesday | 11:00 AM - 06:00 PM |
| Thursday | 11:00 AM - 06:00 PM |
| Friday | 11:00 AM - 06:00 PM |
| Saturday | 10:30 AM - 06:30 PM |
| Sunday | Closed |
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Location
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