Arthur's Deli Cafe

Exeter EX4 3FB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Arthur's Deli Cafe

Arthur's Deli Cafe has both strengths and weaknesses based on the comments provided.

Starting with the strengths, the drinks at Arthur's Deli Cafe were consistently praised as "amazing" and "delicious." The salted caramel milkshake and pink lemonade received particular praise. This indicates that the cafe excels in its beverage offerings and has the potential to attract customers solely for their drink menu.

Additionally, the friendly staff at Arthur's Deli Cafe is consistently mentioned as a positive aspect of the dining experience. Comments such as "friendly staffs" and "helpful and polite" indicate that the employees provide excellent customer service and create a welcoming atmosphere. This is crucial for customer satisfaction and can lead to repeat visits and positive word-of-mouth.

Another strength mentioned in the comments is the simple but tasty food at Arthur's Deli Cafe. Despite the mixed reviews on specific menu items, comments like "great food" and "definitely recommend" suggest that the overall quality of the food is satisfying. This appeals to customers looking for a straightforward and enjoyable dining experience.

The cafe's venue and seating also received positive remarks. Customers appreciated the ample seating and cleanliness of the venue, making it a comfortable space for dining and socializing. This creates a positive ambiance and encourages customers to spend more time in the cafe.

Now turning to the weaknesses, the most significant issue highlighted in the comments is the quality of the food. Multiple customers found the food barely edible, citing examples such as hard chips and unappetizing wraps. This indicates a lack of consistency in the kitchen and a need for improvements in food preparation and presentation. The fajita wrap was specifically criticized for its taste, with one customer even stating that they had to pick out the spinach due to a weird taste. These issues indicate a potential lack of attention to detail and flavor balance in the kitchen.

Service is another area where Arthur's Deli Cafe falls short. One customer felt unwelcome and mistreated by a waitress who asked them to leave after they had not ordered anything. While the situation was eventually resolved by the manager, incidents like this can leave a negative impression on customers and deter them from returning. Additionally, there were complaints about the lack of follow-up from the staff regarding the quality of the food. The fact that no one asked about the food indicates a lack of attentiveness and a missed opportunity for improvement.

Finally, there were concerns expressed about the decline in the quality of the milkshakes. A previously loyal customer mentioned that the milkshakes used to be "rich and creamy," but have now become "warm and horrible." This indicates a drop in quality and a change in presentation, which can be disappointing for regular customers.

In conclusion, Arthur's Deli Cafe has several strengths, including amazing drinks, friendly staff, and simple but tasty food. However, there are weaknesses that need to be addressed, such as inconsistent food quality, service issues, and a decline in the quality of certain menu items. By focusing on improving these areas, Arthur's Deli Cafe has the potential to provide a consistently excellent dining experience for its customers.

Best TL Reviews

Ordered a steak fajita, salted caramel milkshake and pink lemonade. My partner had a chilli halloumi wrap, iced latte and pepsi max.

The drinks were literally amazing. Thats the only reason for two stars. The food was barely edible. Really thick hard chips, we both left pretty much all of them. We also didnt enjoy the wraps. I picked all the spinach out of the fajita, it tasted weird but even without the greens the wrap was not tasty and way too spicy. Bare in mind I love mexican food.

My partner couldnt finish half of her wrap. She always get chilli halloumi wraps but her eyes were watering. I think the chef went over board with spice todag ????

No one asked us how the food was or anything and I wasnt going to go to the counter with 3 people behind the till and complain about the above. Too awkward. Sorry, you seemed nice but no excuse for poor food.

Great food, friendly staffs

I definitely recommend this place

I returned from the first visit as enjoyed the food and had my coffee today.

We didn't eat here as hot food had stopped being served after a certain time but there was plenty of seating and plenty of drink options available. Friendly staff. Clean and welcoming venue.

We always pop down to this cafe from London every 6 -8weeks

Simple but tasty food. A lovely little outdoor cafe with friendly staff.

Came shopping with my friend and wanted to sit down for not even 5 minutes and a waitress came over to us with an attitude telling us to leave as we were being ‘extremely rude’ for not ordering anything as we just wanted to sit for 5 minutes as any normal person would after a long day of shopping. I understand we didn’t order anything but I don’t understand how it’s rude. Once what I believe to be the manager came out and spoke to us he was very understanding and polite and we both understood eachother and he handled the situation very well compared to the waitress. Lovely place and some lovely staff just let down by others????

Have been a loyal customer here for a year now loved the milkshakes as they were rich and creamy but now they gone down hill the milkshakes were warm and horrible not even creamy.

Used to serve them in beautiful glass jars and now just plastic.

2 stars as it used to be 5

Today I bought 2 delicious hot chocolates with cream. Staff was helpful and polite. Definitely will come back

Great food again. Second time here and still just as good. Food is good value, little bit of a wait but all cooked fresh. Very tasty and staff very helpful and friendly. Will be back when next in Exeter.