Webster's Brewhouse

+44 1384 440315

73 Bridgnorth Rd, Wollaston, Stourbridge DY8 3PZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Webster's Brewhouse

Webster's Brewhouse has received a variety of comments, both positive and negative, which highlight the strengths and weaknesses of the establishment.

Starting with the strengths, one customer praises the "amazing food and brilliant attentive staff," indicating that the quality of the dining experience is noteworthy. The warm and welcoming atmosphere is also mentioned, suggesting that the ambiance of the place is pleasant and inviting. The fact that the restaurant received approval from a 7-month-old baby is an endearing and positive comment that further emphasizes the family-friendly atmosphere.

Another customer compliments the Long Island Iced Tea cocktail and highlights the welcoming staff and excellent customer service. This indicates that the bar and drinks section of Webster's Brewhouse provides a positive experience to guests. Additionally, the beautiful decor of the pub is mentioned as a strength, suggesting that the interior design adds to the overall experience for customers.

A different customer notes the recent refurbishment, describing it as rustic with chunky wood furniture. This indicates progress in keeping the establishment up to date and providing a unique atmosphere. The addition of a Caribbean cuisine menu is seen as interesting and worth the value for money. This customer also mentions that the meal was worth the £10, suggesting that the quality and pricing of the food are strengths.

The presence of a new garden is highlighted as another strength of Webster's Brewhouse. Although there is currently building work next door, it is mentioned that the garden will be even better once the work is finished. This indicates that the establishment is continuing to improve and invest in its offerings.

However, there are also several weaknesses mentioned in the comments. One customer describes the pub itself as not nice and rough, suggesting that the overall ambiance may not be as positive as other comments indicated. The quality of the beer is criticized as average at best and vinegar at worst, indicating that improvements may be needed in this area. The comment also states that the pub is not a pleasant place to spend time, potentially dissuading potential customers.

Another negative comment mentions a touchy owner who can make customers' lives miserable, suggesting that customer service may sometimes fall short. This negative experience may be due to perceived jealousy, as mentioned in the comment, but regardless, it highlights a weakness in the owner's behavior.

One customer mentions that the decor of Webster's Brewhouse appears damaged, indicating that maintenance may be lacking. This comment also suggests that the establishment receives a lot of traffic on weekends, potentially leading to a busier and potentially less pleasant experience for customers.

A negative experience with a Halloween event is detailed, including limited activities for children and additional charges for pumpkin carving. The quality of drinks and food is criticized, pointing to a lack of consistency and attention to detail in these areas. The only positive aspect mentioned is the entertainment provided by an animal lady, but confusion over the timing of this event is a weakness that is mentioned.

The comment about the toilets being a big improvement is a positive point, indicating that upgrades and renovations have been made in this area. However, the decor color is described as "naff," suggesting that the overall aesthetics may not be to everyone's taste. The mention of a dress code and selective clientele implies that the establishment may struggle to maintain a certain level of sophistication and ambiance.

In conclusion, Webster's Brewhouse has strengths in terms of its food and attentive staff, as well as its warm and welcoming atmosphere. The pub is said to be beautifully decorated and has incorporated a unique Caribbean menu. The presence of a new garden is also a positive aspect. However, weaknesses include negative customer experiences, potentially rough ambiance, a lack of maintenance, and issues with drink and food quality. Additionally, there may be room for improvement in terms of the owner's behavior and creating a more selective and sophisticated clientele. Overall, Webster's Brewhouse has potential but should address these weaknesses to enhance the overall customer experience.

Best TL Reviews

Any one who hasn't been to Caribbean Kitchen is truly missing out! Amazing food and brilliant attentive staff along with a warm and welcoming atmosphere. Even got the thumbs up from my 7month old boy miller who enjoyed sampling the ackee and salt fish, dumpling, cauliflower lour and broccoli ????. ???? ???? ???? ???? ????...... HATS OFF TO THE CHEF Gareth Collins

Had a top notch Long Island Ice Tea Cocktail at Grahams Place.

Tom and the staff were very welcoming with lovely customer service.

The pub is decorated beautifully.

Really need to get a chef and start offering some meals please.

Following the last refurb it is now quite rustic with very chunky wood furniture. The kitchen is now Caribbean with an interesting menu. Went there for a beer by chance on a buffet night and decided to have a meal. Well worth the £10.

Food and beer are good and the new garden is great, will be a lot better when the building work next door is finished

Terrible. Pub itself is not nice and is pretty rough. Beer is average at best and like vinegar at worst. Not a pleasant place to pass the time. God forbid you should park there after they after closed to visit the far nicer attractions of Wollaston. Stoped going there a long time ago. Even now touchy owner will make your (and their) life a misery. Smacks of jealousy and is definitely best avoided!!

Popped in on a Monday tea time for a quick as it looked nice from the outside. .... This place clearly gets a lot of traffic which given the damage to decor would suggest is mainly on a weekend, I would imagine if we'd passed by on a sat evening we probably wouldn't have entertained the idea of going in!

Booked a Halloween ticket for my son to take part in pumpkin carving creating masks and to handle animals. We arrived and there was only a handful of activities for the kids. You also had to pay extra for pumpkin carving which we were not aware of. We ordered drinks and the fizzy drinks were flat . Ordered food and the chips weren't cooked properly and when my friend complained they redone the meals but were still of poor quality. The only good part was the animal lady who came in to entertain the children but there was confusion on times. I wouldn't recommend eating here

Toilets are a big improvement. Place looks better. Could've thought about the decor colour. Bit naff but generally nice refurb. Tables are worth having a good look at as they're specially made and are unique especially the clear resin and tree cuts. The owner just now needs to keep to the tighter stipulation of keeping young riff raff out and better dress code as it's needed. Transform the pub=selective clientele! #true story #Just saying