Quick Facts About Eleto Chocolate Cafe
Eleto Chocolate Cafe has several strengths that are highlighted in the comments. One of the strengths mentioned is the delicious cakes and pancakes that are served at the cafe. Many customers express their love for the kuchen, waffles, and ice cream. The quality of the food is a definite strength of Eleto Chocolate Cafe.
Another strength mentioned is the friendly and helpful staff. Customers appreciate the nice service they receive at the cafe. The staff is described as pleasant and accommodating. This creates a positive and welcoming atmosphere for customers.
The atmosphere of the cafe is also mentioned as a strength. Customers enjoy the rustic and unique interior, as well as the view of Canterbury Cathedral from the window. The quirky decor and old-time feel of the cafe contribute to its charm and appeal.
The prices at Eleto Chocolate Cafe are also considered a strength. Many customers find the prices to be fair, especially considering the location. This makes the cafe an affordable option for customers looking for a sweet treat or a place to relax and have a coffee.
However, there are also some weaknesses mentioned in the comments. One of the weaknesses is the cleanliness of the cafe. One customer mentions that it is dirty, and another mentions that the toilets were extremely dirty and out of toilet roll. This lack of cleanliness can be off-putting to customers and can affect their overall experience at the cafe.
Service is another area where Eleto Chocolate Cafe has room for improvement. While many customers appreciate the friendliness of the staff, there are some instances where the service could be better. One customer mentions that they were not provided with enough utensils and napkins, and another mentions that the staff do not exist on the upper floor where they were seated. These issues can lead to a less satisfactory experience for customers.
Another weakness mentioned is the quality of some of the drinks. One customer describes the frappe as disappointing. While the food receives positive reviews, this comment suggests that some of the beverages may not meet customer expectations.
In conclusion, Eleto Chocolate Cafe has several strengths including delicious food, friendly staff, a charming atmosphere, and affordable prices. However, there are also some weaknesses such as cleanliness issues, service issues, and subpar drinks. Overall, the strengths of the cafe outweigh the weaknesses, but there are areas that could be improved to enhance the customer experience.
Best TL Reviews
Kuchen lecker, Atmosphäre naja.
Nette Bedienung und leckerer Kuchen
My wife and I came for a lovely sit down with some coffee and cake. The prices are fair considering the location. The staff were very friendly and helpful.
I stayed in Canterbury for 2 night and I came here both days as it's much more rewarding to come to an independent versus a cookie cutter Starbucks or the 'budget' Creams opposite.
I will be looking forward to coming again, lovely atmosphere and nice staff. Thanks again!
Приятный персонал. Вид с окна великолепный. Понравился горячий шоколад с bailey’s и вафля бельгийская с шоколадом вкусная была. Оценку снизила, потому что грязно и санузел тоже неприятно использовать.
We visit here frequently coz we love the pancakes.
Went this time for my grandson's birthday and he loved the waffle and icecream.
We love the quirky decor and the old time feel of the interior.
Highly recommended, especially the strawberry and chocolate pancakes
Had a lovely girly lunch here today. It is so rustic and unique over looking Canterbury Cathedral.
Prices are very good at this location, but this comes at a cost.
Service could be improved. For example, we ordered Strawberries covered with Chocolate; it was clear we were going to share this plate. Unfortunately it arrived with 1 small fork and no napkins were provided either (we couldn’t ask for any either as we were sitting upstairs and staff do not exist up there). Drinks were okay, but Frappe was a bit disappointing.
Toilets unfortunately during that day were extremely dirty and were out of toilet roll.
After a long and tiring walking tour, this was a great place to take a rest and recharge. Food and service were good.
Place Pictures
Eleto Chocolate Cafe Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Fast service
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Great tea selection
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Live performances
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Kids' menu
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Late-night food
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Quick bite
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Spirits
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Wine
Dining options
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Breakfast
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Family friendly
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Groups
Payments
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Debit cards
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NFC mobile payments