Favourite Grill

+44 1255 222515

57 Ravensdale, Great Clacton, Clacton-on-Sea CO15 4QH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Favourite Grill

Upon analyzing the comments, it is possible to identify the strengths and weaknesses of Favourite Grill place. However, due to the limited number of comments provided, the analysis will be concise, and additional information may be required for a more comprehensive assessment.

Starting with the strengths, it is evident that the portion sizes offered by the restaurant are large and the food is cooked perfectly. This is highlighted in the comment that praises the mixed doner, emphasizing the large portions, perfect cooking, and decent price. Another positive aspect mentioned is the fantastic staff and service. The customer mentions that they would highly recommend the place for its friendly staff and good value for money.

Additionally, the restaurant is acknowledged for its chicken kebabs, as noted by the comment that gives them a 5-star rating. The use of positive emojis, such as the heart eyes and the hands raised in celebration, further suggests the customer's satisfaction with the kebabs. This reflects a strength in the restaurant's ability to deliver delicious chicken kebabs.

Moving on to the weaknesses, a few concerns are raised regarding the food quality and consistency. One customer states that the chips tasted awful on a specific occasion and looked as though they were cooked twice. Another customer expresses dissatisfaction with the chicken kebab, mentioning that it was burnt and tasted strange, almost as if it was bad. These negative experiences contribute to a weakness in the restaurant's consistency and attention to detail in food preparation.

Furthermore, another customer describes their experience as the worst takeaway food they have ever had. They express frustration with the lengthy wait time, cold food upon arrival, and overcooked wedges. Their overall dissatisfaction is accentuated by their attempt to complain to the restaurant but receiving an unhelpful response. This highlights a weakness in the restaurant's customer service and responsiveness to customer complaints.

In addition to these specific weaknesses, a frequent complaint made by multiple customers is the sudden increase in prices without any explanation. One customer questions why the portion of chips went from £1.70 to £2.50 overnight. This lack of transparency in pricing can be seen as a weakness in the restaurant's communication and customer relations.

Lastly, it is mentioned that the food is only satisfactory when the restaurant is not busy. This suggests that the quality may decline during peak hours or when the kitchen is under heavy demand. This can be seen as a weakness in the restaurant's ability to consistently deliver high-quality food, regardless of the volume of customers.

In conclusion, the strengths of Favourite Grill place include large portion sizes, perfect cooking, friendly staff, and delicious chicken kebabs. However, weaknesses include inconsistencies in food quality, overcooked food, unhelpful customer service, sudden price increases, and potential decline in food quality during busy periods. It is important to note that these conclusions are drawn from a limited number of comments and may not represent the entire customer experience at Favourite Grill place.

Best TL Reviews

Been going here for the last 3 months every weekend, and food was good, but Friday the chips tasted awful and looked like they were cooked twice, I decided to go tonight to get a chicken kebab and the chicken was awful, it was burnt and tasted strange, almost like it was bad, I’ll never go back

Had the mixed doner

Large portions cooked perfect decent price

What more do you want????????????????

Lovely chicken ???? kebabs 5 star boys who who there x

Always get our 'babs from here. In our opinion the best in Clacton.

Fantastic staff and food I would highly recommend this place for food , good value for money ????????????

I can quite honestly say that was the worst takeaway food we have ever had we were told it would be ready to collect in 20 mins not the case 45 mins later got it home just 2 mins away by car to find food was cold plus the wedges had obviously been cooked more than once . Phoned to complain and they didn’t want to know WOULD HIGHLY RECOMMEND YOU GIVE THIS PLACE A MISS !!!!!!!!!!!!!!!

Food and service generally good.

Just wondering why a portion of chips has gone from £1.70 to £2.50 overnight !!

Food is ok when they are not busy .