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Flaxmoss Chippy

+44 1706 228778
275A Helmshore Rd, Haslingden, Rossendale BB4 4DJ United Kingdom of Great Britain and Northern Ireland
Open Today: 11:30 AM - 02:00 AM

Quick Facts About Flaxmoss Chippy

Flaxmoss Chippy has received several positive comments about its food quality, value for money, and customer service. However, there are also a few complaints regarding long wait times, missed orders, and rude staff. In this analysis, we will explore the strengths and weaknesses of Flaxmoss Chippy based on the comments provided.
One of the greatest strengths of Flaxmoss Chippy is its reputation as the best fish and chip shop in northern England. Customers consistently praise the quality and taste of the food, claiming that it is the top choice for a quick and satisfying bite. The comment about the attention to detail being top-notch and the staff being well-organized and efficient further supports this strength. The use of post-it notes to write down orders demonstrates a commitment to accuracy and ensuring customer satisfaction.
Another strength is the generous portion sizes and the freshness of the chips. Customers appreciate the value for money, with one comment stating that a large order came to just £10.30. The satisfaction with the food is also evident in the comment about having food from Flaxmoss Chippy almost every Friday for the last 3-4 years and never being disappointed.
The availability of a variety of options is another strength of Flaxmoss Chippy. They offer not only traditional fish and chips but also Chinese cuisine. Customers appreciate the versatility and quality of the Chinese side dishes.
However, there are also weaknesses that need to be addressed. One significant weakness is the issue of long wait times and missed orders. One customer reported having to wait 30 minutes after arriving on time and then discovering that one of the dishes was missing. This level of service can be frustrating and may deter customers from returning.
The comment about slow service and ignorant staff also highlights another weakness. Rude or unhelpful staff create a negative experience for customers and can significantly impact the reputation of a business. It is important for Flaxmoss Chippy to address these customer service issues and prioritize professional and courteous interactions.
In summary, Flaxmoss Chippy has several strengths, including its reputation as the best fish and chip shop in northern England, the top-notch quality of its food, and the value for money it offers. However, there are weaknesses that need to be addressed, such as long wait times, missed orders, and rude staff. By improving these areas, Flaxmoss Chippy can maintain its positive reputation and continue to attract and satisfy customers.


Best TL Reviews

Best fish and chip shop in northern England. If you're hankering for some proper fish and chips, look no further than Flaxmoss Chippy. This no-nonsense, takeout-only spot delivers on flavor and value. Don't let the humble exterior fool you - these folks know their way around a fryer. A top-notch choice for a quick and satisfying bite.
We arrived around 7ish on Monday 28th November, it was quite busy inside with people having orders to pick up that they phoned in and people ready to order then and there(me). I wasn't sure who had ordered yet but I went to the front counter and I was met with a lady that asked if i was picking up an order, I said no and that I was ready to order. I placed our order and I have to say the attention to detail is top notch, they write all the orders down on post it notes and I was worried she may of missed something so I anxiously watched the orders being made at a professional yet fast pace. You can tell these women who work there have perfected their craft, they are very organised and look like they never catch themselves behind with an order. Fresh chips were put in as the other batch was about to run out. I lucked out and got fresh out the fryer chips with our orders. As I watched everyone's orders get given out, it was my turn to watch ours get prepared and it was exactly as I said it. Portion sizes are generous and the chips are cooked through, I've had chips with a raw snap to them before but these were so soft and lovely. We got recommended this place and it did not dissapoint. My order was: Large Chips w/Gravy, Large Sausage seperately wrapped up, Cheese and Onion pie w/mushy peas, curry sauce and chips.. It came to £10.30, I'd say that's a bargain. You got to go here.
Always lovely. One of the best chippy's in the area.
Had food from them almost every Friday lunchtime for the last 3-4 years and it's never been less than lovely.
Edit. Went again after they re-opened after full lockdown and they are still cooking some lovely fish and chips. Nice precautions too with the plastic shields.
Phoned in an order 45minutes before arriving. Had to wait a further 30 minutes after arriving on time. Got home only to find they had missed one of the dishes so I enjoyed a plate of boiled rice while the others ate theirs. To be fair the food was really good, but the incredibly long wait and missed food really puts me off going again.
Great Chinese chippy, chippy side can be bit hit and miss and usually a wait but never really been disappointed with place and Chinese side is always great
Been going here for years, best chippy/Chinese in the area.
Great chippy, selling Chinese and fish and chips shop stuff.
Always busy, so I'd call and order ahead.
Extremely slow service and ignorant staff. Basic food, would not recommend

Flaxmoss Chippy Info

Amenities

Service options
  • Takeaway
Accessibility
Atmosphere
  • Casual
Payments
  • Cash only

Today

Opening Hours

Monday Closed
Tuesday Closed
Wednesday 11:30 AM - 02:00 AM
Thursday 11:30 AM - 02:00 AM
Friday 11:30 AM - 02:00 AM
Saturday 04:30 AM - 08:30 PM
Sunday 04:30 AM - 09:00 PM

How to go there

Location