Fountain House

+44 28 9080 4466

484C Antrim Rd, Glengormley, Newtownabbey BT36 5DA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Fountain House

Fountain House is a popular Chinese takeaway located in Glengormley. Based on the comments provided, there are several strengths and weaknesses that can be identified about the establishment.

One of the biggest strengths of Fountain House is the quality of their food. Many customers praised the freshness and taste of the dishes. One comment mentioned that everything tasted fresh, including the chips which were said to be stale in other places. Another customer specifically mentioned the chicken wings and ribs, stating that they were crispy and fell off the bone respectively. These positive reviews indicate that Fountain House pays attention to the quality and preparation of their food, which is an important factor for any takeaway.

The portion sizes at Fountain House were also positively mentioned by customers. One person stated that the portions were large, while another described them as "good portions." This is an important aspect for customers as it provides value for money and satisfies their hunger. Additionally, the comment about the chicken chow mein and special fried rice being great suggests that the variety of dishes offered by Fountain House are well-received by customers.

Friendly service was another strength mentioned by customers. Several comments mentioned the friendly staff, highlighting their positive experiences with the counter staff and delivery drivers. Friendly and helpful service is important for creating a welcoming atmosphere and ensuring customer satisfaction.

However, there are also some weaknesses associated with Fountain House. One customer expressed disappointment with their order, stating that they requested only fried rice but received half fried rice and half chips. The customer also mentioned that they don't eat chips and that the sauce was only over the chips. This indicates a mistake or miscommunication in the order, leading to a negative experience for the customer. Another customer expressed disappointment with the chicken curry, stating that it could have been better. These weaknesses in the quality of individual dishes can impact the overall customer experience.

Some customers also mentioned recent price increases at Fountain House. One comment pointed out that the meals and fried rice have become more expensive. Additionally, the customer mentioned that chips and boiled rice are no longer free with the meal and are now extra. Price increases can deter customers and impact their perception of value for money. These weaknesses suggest that Fountain House may need to consider their pricing strategy in order to maintain customer satisfaction.

In conclusion, Fountain House has several strengths, including the quality of their food, portion sizes, and friendly service. However, there are also weaknesses such as mistakes in orders, inconsistent dish quality, and recent price increases. By addressing these weaknesses, Fountain House can continue to build on their strengths and maintain customer loyalty in Glengormley.

Best TL Reviews

Love this place. In fact once you go you will be hooked. I get the No.2 megabox delish ????

I have my family and friends going too

Best Chinese in Glengormley. Everything tastes fresh including the chips, which come stale everywhere else. Asked for everything extra hot and they got it perfect.

Nicest Chinese in glengormley. Chips are to die for!

Wee Delivery man was so friendly, great service!

Beautiful food, nice friendly staff.

Good portions.

Ive tried many takeaways since moving to glengormley in the past year this is buy far the best by a mile service was good portions large food great chicken wings were crispy. Chicken. Chow main great ribs fell off the bone special fried rice great only thing that could have been better chicken curry but I would defo give it a 4 out ov 5

Very disappointing, asked for only fried rice but got half & half - I don’t eat chips, sauce was only over chips

Entire meal went straight into bin

Won’t be back which is a shame as so close to home

Gave one star as no option to leave any lower

Friendly staff at counter,great tasting food

A good Chinese but some recent price rises to the meals and fried rice getting more expensive. Chips and boiled rice no longer free with the meal and are now extra.