Quick Facts About Fourways Cafe And Grill
Fourways Cafe And Grill has a number of strengths that can be seen from the comments provided. One of its greatest strengths is its great value and enjoyable breakfast. Customers have mentioned that the food is freshly cooked and the service is excellent. This indicates that Fourways is able to provide a satisfying dining experience for its customers. Additionally, the comment about the restaurant being dog friendly also showcases its accommodating nature and ability to cater to different needs.
Another strength mentioned is that the cafe offers good food at reasonable prices. This suggests that Fourways is able to strike a balance between quality and affordability, making it an appealing option for customers. The fact that it can get busy on weekends also indicates that it is popular among customers, further supporting the idea that the food is of good quality.
Furthermore, one comment mentions that the cafe has taken actions to improve the dining experience. This shows that Fourways is actively working to address any issues and enhance the overall customer experience. It also suggests that the management is responsive to feedback and willing to make changes accordingly.
On the other hand, there are also weaknesses that can be identified from the comments. One customer had a negative experience where they had to wait a long time for just coffee and toast, and the quality of the coffee was poor. This indicates that there may be issues with the speed of service and the consistency of the food and beverages. Additionally, another comment mentions that the service was not prioritized or appreciated during their visit, which suggests that there may be occasional lapses in customer service.
Another weakness mentioned is that the cafe appeared to be short-staffed during a late visit. This suggests that there may be inconsistencies in staffing levels, which could affect the quality of service during certain times of the day.
The comment about a staff member refusing to accommodate a customer's request for a restricted diet is also concerning. It shows that there may be instances where the staff does not prioritize the individual needs of customers, which can have a negative impact on the overall dining experience.
Overall, Fourways Cafe And Grill has several strengths such as its great value, enjoyable breakfast, good food at reasonable prices, and efforts to improve the dining experience. However, there are also weaknesses in terms of speed of service, consistency, occasional lapses in customer service, staffing issues, and failure to accommodate individual dietary needs. These weaknesses should be addressed in order to ensure a consistently positive dining experience for all customers.
Best TL Reviews
Great value and thoroughly enjoyable breakfast. Food was freshly cooked and service was excellent. Dog friendly as well so was ideal before our walk in Delamere.
Not the best experience yesterday I'm afraid. The place was hardly busy, but the wait for just coffee & toast was bizzare. 10-15mins for just the toast!! ????The coffee was Dire! Possibly the worst I've experienced for a very long time. Basically, it didn't taste of Coffee!. I did ask if they had any instant coffee granules, to install some quick coffee flavour back in ( Desperate Measures!!) but was, told something about it's only available for folk who have ordered a full cook breakfast, or something similar. It wasn't worth pursuing, life's too short! Hence it we all left.
Good food at reasonable prices. Looking a bit rough round the edges nowadays. Seating inside and out, can get busy weekends.
Edit 31/01/23. I was invited back by the owner to give Fourways another try. I've left my original review down below for reference. On this second visit, standards were super high. Not only was the food delicious, the quantity was substantial and it was cooked quickly. Service this time was with a smile and a chat too, which added a friendly personal touch. We were welcomed in and weren't rushed. A really nice experience and I'm already looking forward to my next visit. Actions have clearly been taken to improve the experience and these haven't gone unnoticed.
While not directly related to Fourways, the conveniences on site have been revamped recently too and are tenfold better than they were previously.
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Wish I could give 5 stars. I have visited a number of times and never had an issue. Always good food and served pretty fast. Today we visited and found a lady on the till who made us feel like our patronage was an inconvenience. We were told to sit on the bar stools next to the door because we were “only” having tea and a biscuit. We had to remind her that we asked for a flap jack too since she claims she never heard it but did hear the request for 2 teas immediately before it and the shortbread immediately afterwards. Cafe wasn’t full by any stretch but the fella being served behind us was told in no uncertain terms that he would be asked to leave if the place filled up. Clearly, customer service was not prioritised or appreciated during this visit and it really has put a real downer on visiting again. The rest of the staff are great and always polite. Shame one of them spoils it for the rest. Tea was nice and the flapjack wasn’t bad either. Would recommend to anyone as long as they don’t have the bad luck to be served by this individual.
This is the place where we go to a lot. Today we called in to have food and drink. We asked them if they would just do scramble egg for my partner due to him having throat cancer and on a restricted diet. They blatantly refused NO. Which I think is totally disgusting as only wanted one egg. Ruth from Wrexham
Great cafe ,never had any bad food or drinks , the staff are all ways frendly and helpfull , we use the cafe alot no probs ????
Not that good but to be fair it was late in the day and appeared to be short staffed. I suspect once breakfast and lunch are out the way the main bulk of customers is done with. That said it's popular understandably with the motorcycle fraternity and is a welcome stop off for a snack and cuppa.
Waited behind one other person to be served, once the person in front was served the lady behind counter just walked away into kitchen without uttering a word and did not return for a good five minutes.
Totally Rude and unacceptable way to treat people, if you were short staffed and on your own, a simple few words explaining would have been appropriate, but ignorant and arrogant behaviour isn't.
When you did return to the counter to serve myself and by then others waiting no explanation or apology was offered. Manners cost nothing, your business depends on customers.
Try treating them a bit better.
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Monday | 09:00 AM - 05:00 PM |
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Tuesday | 09:00 AM - 05:00 PM |
Wednesday | 09:00 AM - 05:00 PM |
Thursday | 09:00 AM - 05:00 PM |
Friday | 09:00 AM - 05:00 PM |
Saturday | 09:00 AM - 05:00 PM |
Sunday | 09:00 AM - 05:00 PM |
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