Freight Restaurant Belfast - Lisburn Road

+44 28 9508 1587

423 Lisburn Rd, Belfast BT9 7EW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Freight Restaurant Belfast - Lisburn Road

Freight Restaurant Belfast - Lisburn Road has received mixed feedback from customers. Although there are positive comments about the fantastic food and great service, there are also some negative points regarding the wait times, loud music, and certain aspects of the restaurant's operations.

One of the main strengths of Freight Restaurant Belfast is the quality of the food. Multiple customers have mentioned the delicious and fantastic food they had, with one person even describing their grilled cheese as possibly the best they have ever had. The menu offers interesting flavor combinations and the food is well presented.

The staff at Freight Restaurant Belfast are generally described as nice, friendly, and helpful. One customer specifically mentioned Michael and his great personality and banter, which adds to the overall enjoyable dining experience. Additionally, the restaurant allows customers to bring their own alcohol, which is a positive aspect for those who prefer to have their own drinks.

The location of the restaurant is also mentioned as a positive aspect. Being situated on the Lisburn Road, it is convenient and easily accessible for customers. The outdoor dining area is also praised, especially when the weather is good.

However, there are some weaknesses that have been pointed out by customers. One recurring complaint is the wait times between ordering and service. Customers should be prepared for at least a half-hour wait, which can be seen as a downside for those who prefer quick service. The need to seat oneself upon entering the restaurant is also mentioned as a negative aspect, as it creates a lack of organization and can contribute to longer wait times.

Another weakness mentioned by customers is the volume of the music. It is described as too loud, making it difficult to have conversations with fellow diners without needing to shout. Some customers have expressed that this negatively affected their overall experience.

Some customers also mention certain operational aspects that they found disappointing. One customer felt that the price for a half banh mih was steep, while another found it bizarre that the restaurant only accepts cash payments. Additionally, there is a comment about being able to see into the kitchen and witnessing a chef texting on his phone and not washing his hands before preparing food. This raises concerns about hygiene practices in the kitchen.

In terms of COVID-19 safety measures, most customers have positive feedback. They mention that the restaurant is well spaced out to allow for social distancing and that staff members wear masks. However, there are a few comments about some staff members wearing masks incorrectly, which could be improved.

In conclusion, Freight Restaurant Belfast - Lisburn Road has strengths in its fantastic food, great service, and convenient location. However, some weaknesses include long wait times, loud music, and certain operational aspects that have disappointed customers. It is important for the restaurant to address these issues to enhance the overall dining experience for customers.

Best TL Reviews

Not sure I'll be able to do the food justice. Genuinely fantastic food. I had a grilled cheese and it's very possibly the best grilled cheese I have had. Soft bread, which incredibly held together, and a stunning filling. I'll be dreaming of the katsu fries for a while. If you are in Belfast then you have to go.

2 really good mains and a decent side. For this reason it scraped the 4th star.

We had to sit ourselves when we entered and waited about 5 mins before a member of staff came out from behind the scenes and the music was way too loud. Could hardly hear ourselves talk and found ourselves shouting.

That really did disappoint our trip as we had been looking forward to coming here for a while and our first visit was was a let down.

Absolutely fantastic place. Great food and nice staff. If it was about 5 minutes further up the Lisburn Road, there would be queues around the corner to get in - well worth a visit.

Fantastic food and great service. Michael adds to your evening with his great personality and banter. Love that it's BYO too!

The weather was excellent so we enjoyed outdoor dining with fabulous food! Definitely recommend going and will be back for the French toast with bacon, egg and rhubarb! ???? The staff were really helpful and friendly.

The coffee was very good and the food was excellent with interesting flavour combinations. Very reasonably priced also.

The music was a little loud, so if you're looking for a quiet lunch then perhaps consider elsewhere, however I would certainly recommend otherwise and I shall be returning in the future.

Food is excellent, it's worth the wait, but there is such a long wait, you should be prepared for at least half an hour between ordering and service. Music can occasionally be too loud but has been better lately, menu changes often, recently there's been fewer veggie options which is disappointing but hopefully will be back to more than 1 choice next time.

Well presented food and overall very tasty in a great location.

A few disappointments:

Half a banh mih for £11 is very steep.

Cash only is bizarre, particularly in current circumstances.

You are able to see into the kitchen, a nice feature, but not when you can see the chef casually texting on his phone and then preparing food without washing his hands.

In terms of social distancing it was very good and well spaced out. All staff wore masks (even if a few had it beneath their noses)