Quick Facts About Go Burrito
Go Burrito, based on the comments provided, has both strengths and weaknesses that can be identified.
Starting with the strengths, it is worth noting that some customers had positive experiences with the food. One customer mentioned that the burrito was tasty and large, highly recommending it. Another customer praised the delicious food, friendly staff, and the quality of the chips. Additionally, one reviewer who had been to many burrito bars around the world considered Go Burrito to be the best in terms of flavor, service, portion size, and value for money. This suggests that Go Burrito has the potential to offer a positive dining experience to some customers.
Another strength of Go Burrito is its initial popularity when it first opened. One reviewer mentioned that students went crazy for it, finding the concept of a Mexican subway-style restaurant appealing. This initial popularity indicates that Go Burrito successfully captured the attention and interest of a specific target market, namely students.
Moving on to the weaknesses, the most common issue raised by customers is the quality of the food. Multiple reviewers mentioned that the food did not taste fresh. One reviewer described the wrap as stale and not fresh, while another criticized the meat for being too salty and the rice for being hard. Additionally, several comments mentioned that the chips were not fresh and described them as hard or stale. These consistent complaints about the quality of the food indicate a significant weakness in Go Burrito's ability to consistently provide fresh and tasty meals to its customers.
Another weakness highlighted by customers is the poor service experienced at the restaurant. One reviewer mentioned that the process of ordering was confusing and illogical due to the scattered condiments. Another reviewer complained about the unhelpful response from an employee when inquiring about eating inside the restaurant. The lack of proper customer service and clear communication suggests that Go Burrito may need to improve its training and management of employees to provide a more satisfactory dining experience.
Another weakness mentioned by customers is the portion size and pricing. One customer felt that the portion size was inadequate compared to the cost of the burrito. Another reviewer mentioned that the delivery time was good, but the food itself did not meet their expectations in terms of flavor and quality. These comments suggest that Go Burrito may need to address issues with portion size and pricing to meet customer expectations and provide better value for money.
Lastly, one customer mentioned that they had a miserable experience due to incorrect orders and poor customer service. This indicates a lack of attention to detail and a possible decline in the quality of service offered at Go Burrito.
In summary, while Go Burrito has received positive feedback regarding the taste of their food and initial popularity, there are several weaknesses that need to be addressed. These include concerns over the quality of the food, poor service experiences, portion size and pricing, and attention to detail. By addressing these weaknesses and focusing on improving the overall customer experience, Go Burrito has the potential to regain its previous popularity and provide a more satisfying dining experience for its customers.
Best TL Reviews
Go Burrito? More like No Burrito.
My friend and I are tourists visiting Lancaster from France. For our last night in town we wanted something nice but quick to take home as it was below freezing outside. That’s when we found Go Burrito on google maps, with a generous 4 and a half star review.
As we walked in, we were passively disturbed by the food on the counter not looking fresh at all, as if it were made long before being served and was just sitting there getting stale for hours, maybe even days.
Due to the miraculously high ratings, and the fact that it was getting late and very cold, we decided to go against our will and ordered our food.
The process of ordering the burrito was illogical, and confusing due to the amount of random condiment varieties scattered around, and the fact that they don’t have ketchup for the chips, instead you have to choose a burrito sauce for it.
In addition, we didn’t even have the choice of eating inside the restaurant, as when we asked the employee for a reason, he just responded with “the upstairs is a mess at the moment.”
Let’s just say that the wrap tasted exactly how it looked, stale and not fresh whatsoever. The meat was very salty and some grains of rice were as hard as a rock.
Chips didn’t look fresh either, and neither did the sauce. My friend’s chips were as hard as ice.
I can not fathom why this place has such high ratings, my only guess is that it went downhill recently.
To be avoided, unless it massively turns around. I will not be back.
Tasty and big burrito ???? highly recommended. Friends order American hot fires and was good as well. I couldn't find menu online and also some small details were influenced to four stars. I apply photos with menu and prizes.
Food was vile and half the order was missing. Number doesn't even work to ring and speak to someone and complain. Massively gone down hill recently. No wonder the Morecambe shop shut.
The image attached was meant to be a large naked go burrito. Just got this little bowl of slop. Disgusting and vile.
Would not order from this place anymore.
I was there when this place opened and I recall all the students went crazy for it. Having not been exposed to burritos before the concept of mexican subway (build your own) was spectacular.
I have now travelled the world, visited many burrito bars in many places however GoBurrito remained in my view the best. This weekend I had the opportunity to return to Lancaster and test my theory..
... I was not disappointed in the slightest! Incredibly fast service, plentiful portions, unbelievable value and honestly the most flavour from the meat and spicy rice!
Hopefully it won't be another 8 years before I have another but if it is, it will still be worth the wait!
Loved it! Delicious food, friendly staff and the chips were lush
Thought I would try something new, something different from the normal takeaway however I was nothing but disappointed with the food. The portion size was terrible considering the cost of the burrito. I had the chilli steak, rice, beans, lettuce and sour cream but it all had no flavour whatsoever just spice/chilli and that was it. Delivery time was good but the food itself I won't be going back again. Stale rice and nachos, I definitely am not a fan. Should be ashamed about being a cook here with the poor quality of food that is served. Unfortunately I can't give 1/2 a star so a generous 1 star from me.
had a miserable experience here today, usually great but i have to say that the service and portions have worsened. the guy that served me was not hospitable and kept getting things wrong, i asked for pico and got crushed tortillas, i asked for chips and got tortilla chips, and got a pepsi even though i clearly asked for diet. his attitude made me so uncomfortable that i didn’t correct him. he made me feel like i was inconveniencing him by merely ordering food. and if i saw him working i definitely wouldn’t go in and waste my money on the incorrect order and poor customer service. the food itself is still great
If you’re looking for a spicy burrito that packs a punch, I ask you to visit this place. The burritos are huge and the cajun fries can’t be beat! The service is a little slow but the staff are nice enough. I will definitely be eating here again!
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Go Burrito Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Fast service
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Fireplace
Accessibility
Offerings
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Cocktails
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Halal food
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Healthy options
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Late-night food
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Quick bite
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Salad bar
Dining options
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Breakfast
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
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| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
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