Sid's Pantry

+44 1977 514672

31 Front St, Glasshoughton, Castleford WF10 4QD United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Sid's Pantry

Sid's Pantry is a sandwich shop that has received mixed reviews from customers. In order to evaluate the strengths and weaknesses of the establishment, let's break down the comments provided.

Starting with the negative comments, it is evident that one of the biggest weaknesses of Sid's Pantry is their unreliable delivery service. One customer mentioned that the van did not arrive and despite multiple phone calls, they were not provided with any information and were left waiting. This lack of communication and poor customer service is a major flaw for any food establishment. Additionally, several customers complained about the quality of the food, stating that it was always cold and late. This suggests a lack of attention to detail in terms of food preparation and delivery, which is detrimental to the overall dining experience. Another weakness highlighted in the comments is the high prices. Customers felt that the food was overpriced for the quality provided, indicating poor value for money. Combined with the previous issues of late deliveries and cold food, these factors contribute to a negative customer experience. Finally, one customer commented on the non-existent customer service, stating that they would rather starve than eat at Sid's Pantry. This severe lack of customer service is a significant weakness that needs to be addressed.

Moving on to the positive comments, it is mentioned that the food at Sid's Pantry is delicious and fresh. This positive aspect of the establishment indicates a strength in terms of the quality of ingredients and food preparation. Additionally, the cleanliness of the shop and the friendliness of the staff are praised, highlighting a positive aspect of the dining experience. Another positive comment highlighted the catering services provided by Sid's Pantry, specifically for a wedding. The food was described as amazing and received high praise from guests. This indicates that Sid's Pantry is capable of providing high-quality catering services for special events.

Based on the comments provided, it is clear that Sid's Pantry has a number of weaknesses that need to be addressed. The unreliable delivery service, poor customer service, high prices, and inconsistent food quality all contribute to a negative customer experience. On the other hand, the positive comments about the delicious food, clean shop, friendly staff, and successful catering services indicate some strengths that can be built upon. However, in order for Sid's Pantry to improve and turn these weaknesses into strengths, they need to address the issues related to delivery, customer service, and food quality. Additionally, reconsidering their pricing strategy could also help attract more customers and improve their overall reputation.

Best TL Reviews

Sids van. Didn't arrive phoned 3 times got fobbed off said they would find out what was happening and phone us back. Still waiting. Rubbish food always cold and late. Over priced. Do yourself a favour don't bother with these. Customer service is none existant. If it was the last sandwich shop on earth I would rather starve. Oh wait I am. As they haven't turned up yet

2 large sandwiches because they did not have other bread cakes. 1 plain turkey & 1 ham letuess.

1 peace of ham that is as thin as a rizla paper. Glad that was the tester sandwiches before wanting to place work place orders.

If you like paying for stuff you don't get then go here.

Very basic sandwich shop. After taking my orders and waiting I was informed they didn’t have the things I ordered, so I got a refund, the other things on my order that did come out was wrong. The shop is very small and uncomfortable, and the service is rubbish. I wouldn’t recommend on my experience.

Amazing fresh homemade food! Wouldn’t go anywhere else for catering! They catered for my mums wedding afternoon tea boxes for day guests and buffet for night guests and it was unreal! I had lots of people coming up to me asking where the food was from as they want to go as it was just delicious! Highly recommend Sid’s pantry! Just the best!

Absolute joke of a place left a warehouse full of hungry people cos they was running late never ordering from these again I’ll go to the grub hub

It's fine but nothing special. Would be better if the tuna mayo had less mayo (never had it so sloppy) & salad wasn't just piled in the middle. Some egg, beetroot, grated carrot, peppers etc would also be good as opposed to the mountain of lettuce, cucumber & tomato (is there an onion shortage or is 1 ring the norm?). I'd go back if there was nowhere else open but it's not worth a special trip, completely underwhelming, like something from the 70s.

These sandwiches are delicious, fresh and tasty. The shop is always clean and tidy and the staff are very friendly.

Afternoon tea boxes purchased from here for a baby shower on 6th March 2022. Very Well put together and nicely presented, everyone was pleased. Under 4 pounds per Person for a selection of sandwiches,mini scotch egg,sausage roll, small pack of crisps, one bun and one cream scone or fresh cream fruit tart. Plus you can personalise however you like by asking for no mayo or one box just ham as i did they were only too pleased to help.Great value. Well done Sids Pantry and thank you.