Quick Facts About Sprinkles
Sprinkles Place is a popular spot for ice cream, cakes, milkshakes, and other treats. It has both strengths and weaknesses, which can be seen from the comments provided.
One of the strengths of Sprinkles Place is that it offers the best value for ice cream and cakes. Customers have mentioned that the prices are very reasonable, making it an affordable option for indulging in desserts. This affordability is a significant advantage for Sprinkles Place, as it attracts customers who are looking for high-quality treats at affordable prices.
Another strength of Sprinkles Place is the friendly staff. Many customers have mentioned that the staff is lovely and accommodating, especially towards children. Having friendly and welcoming staff creates a positive atmosphere for customers and enhances their overall experience at the store. The staff's ability to create a comfortable and welcoming environment is commendable and is highly regarded by customers.
Cleanliness is also a strength of Sprinkles Place. Multiple comments mention that the store is clean, which is crucial for maintaining customer satisfaction. A clean environment gives customers confidence in the quality of the food and reinforces their trust in the establishment.
Additionally, Sprinkles Place offers a variety of treats. Customers appreciate the selection of cakes, milkshakes, sundaes, and light snacks. This variety appeals to different preferences and ensures that there is something for everyone. Furthermore, customers have praised the tastiness of the treats, indicating that Sprinkles Place delivers on quality as well as variety.
One of the weaknesses of Sprinkles Place, as mentioned in a comment, is that they have had issues with getting orders right. The mentioned customer had to make three attempts before receiving the correct order. This level of service is considered far from satisfactory. Consistently getting orders wrong can result in customer frustration and dissatisfaction.
The comment questioning whether the ownership has changed suggests that there have been changes in the quality of service and menu items. This comment implies that there may have been a decline in the overall experience at Sprinkles Place. If these changes have indeed had a negative impact, it is essential for the management to address these concerns and work towards restoring the previous level of service and menu variety.
Another weakness highlighted in a comment is that the mobile number provided for customer service was incorrect. This mistake made it difficult for the customer to resolve an issue with their order. Providing the correct contact information is crucial for effective customer service, and mistakes like these can lead to frustrations and negative experiences.
Another potential weakness of Sprinkles Place is highlighted by a customer's experience with a canceled delivery order. The customer waited almost an hour only to receive a message about the cancellation. Poor service in terms of delayed or inaccurate deliveries can significantly impact customer satisfaction, as evident from this dissatisfied customer's comment.
To summarize, Sprinkles Place has several strengths, including affordability, friendly staff, cleanliness, and a variety of treats. However, weaknesses include incorrect orders, potential decline in service quality, issues with contact information, and poor delivery service. Addressing these weaknesses will be crucial for Sprinkles Place to maintain and improve its reputation and customer satisfaction.
Best TL Reviews
Best value for ice cream and cakes. Today we had munchies box and was too much we had to take home some cake.
The staff are so friendly, lovely with the kids. A nice relaxed atmosphere, very comfortable and clean with very reasonable prices.
Not impressed took guest to visit last time. Three attempts at getting our order right far from good enough.
Has this a e changed hands so many changes no for the better.
Please get the excellent service and menu back it was lovely place to have a coffee and cake no longer that
Sprinkles do the most tasteful milkshakes I recommend sprinkles to everyone
Nice place for coffee cake light snacks and sundaes
Tried calling the shop as order wasn't right and the mobile number wrong
Great little store with some of the best treats you can get! Sometimes staff can be a bit dry but I think it all depends on the busyness of the store. When it's a lot quieter, you'll find that the staff are a bit cheerier and up for a chat. Great selection of treats and the ice cream boxes with cookie dough are an excellent buy if you can't settle on just one dessert. Plus, creating your own milkshake is awesome!
Always an amazing luscious dessert!
Not impressed ordered almost an hour ago and only now got a message saying order is cancelled ! Its Now to late to go anywhere else ! Absolute joke if you can't do deliveries DO NOT OFFER THEM!!! Poor service on your behalf and I can certainly say will never purchase from you ever again and yes I will pass this disaster order experience on to everyone person I know I the hope that they don't get let down as we have tonight.
Place Pictures
Sprinkles Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
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Takeaway
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Dine-in
Health and safety
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Safety dividers at checkout
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
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| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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