Quick Facts About ISTANBUL BARBERS
ISTANBUL BARBERS has received a mix of positive and negative reviews from customers. In this analysis, we will explore the strengths and weaknesses of the place based on the comments provided.
One of the strengths mentioned by customers is the consistent quality of haircuts. According to a customer, the haircuts are always spot on. This indicates that the barbers at ISTANBUL BARBERS have excellent skills and expertise in hairstyling. Customers value this aspect because a good haircut can greatly enhance their appearance and boost their confidence. The fact that the customer has been coming to ISTANBUL BARBERS for 10 years suggests a high level of satisfaction and trust in the service provided.
Another strength highlighted by customers is the friendly and professional staff. This is an important factor in creating a positive customer experience. When customers feel welcomed and comfortable, they are more likely to become repeat customers and recommend the place to others. The mention of the owner being brilliant further supports the notion of a strong team that is capable of delivering excellent customer service.
The pricing of services, particularly gels, waxes, shampoos, ear and nose hair removal, cutthroat shaves, and threading, is stated to be reasonable. This is an advantage for ISTANBUL BARBERS as competitive pricing can attract more customers. It also shows that the business understands the importance of offering affordable services to cater to a wider range of customers.
On the other hand, there are certain weaknesses mentioned in the comments. One customer describes their experience as awful and a waste of money. Their husband received a haircut that did not meet their expectations, and it appeared that the barber did not put much effort into it. This indicates a lack of consistency in the quality of service provided by the barbers at ISTANBUL BARBERS. In addition, the communication barrier due to the barber's inability to speak English prevented the customer from expressing their concerns effectively. This suggests a weakness in the language skills of the barbers, which can hinder effective communication and customer satisfaction.
Another negative comment mentions that the customer's partner had a bad experience during a visit to ISTANBUL BARBERS. The back of his head was poorly done, and the barber refused to show him the back. This lack of transparency and willingness to resolve the issue is a weakness as it shows a lack of professionalism and customer-oriented approach. Additionally, it is mentioned that the visit took place on a significant day (the queen's funeral), further indicating that the barbers' dedication and attention to detail were lacking.
Despite these weaknesses, it is important to note that the majority of the comments are positive. Customers appreciate the friendly staff, the ability of the barbers to remember their needs, and the overall customer service provided. These strengths contribute to customer loyalty and positive word-of-mouth marketing.
In conclusion, ISTANBUL BARBERS has several strengths, including consistently spot-on haircuts, friendly and professional staff, reasonable pricing, and excellent customer service. However, there are also weaknesses, such as inconsistencies in service quality, a language barrier with some barbers, and a lack of transparency and responsiveness in addressing customer concerns. By addressing these weaknesses and building upon their strengths, ISTANBUL BARBERS can further enhance their reputation and customer satisfaction.
Best TL Reviews
What's not to love.... haircuts are always spot on. Staff are friendly and professional. Gels and waxes are well priced...... shampoos, ear and nose hair removal.... cutthroat shaves and threading all reasonably priced too..... and to top it off, the owner is brilliant. If you're in the area and want a cut, there's only one place to go.
Been coming here for about 10 years. Best barber in Grimsby. Ayas is fantastic. Rest of the team are fantastic. Always leave here happy and refeshed
Awful and a waste of money. My husband went in to get his hair cut while I waited in the car. He was back within 15 minutes and I thought it must have been busy and he decided not to wait only to be told that he had had a haircut. He looked the same when he came out as when he went in. He was charged £13 by the girl who " cut " it. He will have to go to a proper barbers to get it cut properly.
Always the best customer service! Staff always friendly and remember you and your needs! Wouldn’t go anywhere else
Partner came for a haircut on the bank holiday for the queen's funeral. The back of his head was awful, they actually refused to show him the back before leaving and the one who cut his hair doesn't speak any English so you can't communicate. Seems to me as though they couldn't be bothered.
Would recommend . A place where you can feel perfect with its friendly staff. thank you very much. I can't wait for my hair to grow back :)
Best place in Gy to get hair cut and shave.
Always get my hair cut here best in town
ISTANBUL BARBERS Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Payments
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Cash only
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
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Location
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