Quick Facts About Golden Ocean
Golden Ocean Place, a Chinese restaurant located in a small island with limited dining options, has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one comment mentions that the staff, particularly a young girl, was very friendly and attentive. This indicates that the customer service at Golden Ocean Place is commendable, which can greatly enhance the dining experience for customers. Additionally, the comment highlights the value for money, stating that the meal was reasonably priced considering the portion sizes. This is a positive aspect of the restaurant as it attracts customers looking for affordable options.
Another positive feedback praises the taste of the ramen and the perfectly cooked duck. This indicates that the restaurant is capable of preparing flavorful and well-cooked dishes. The positive feedback on the crispy shredded chicken in Peking sauce also adds to the overall perception of the restaurant's culinary capabilities. Furthermore, one comment mentions that the chips were nice and generously portioned, which suggests that the side dishes at Golden Ocean Place are of good quality.
Moving on to the weaknesses, one of the weaknesses identified is the presentation of the staff. Although the young girl was friendly, her long hair fell onto the food while serving. This lack of hygiene can be seen as a major turn-off for customers, as it compromises the overall dining experience. Another criticism is that some of the dishes were overly sweet. While one comment mentions that there are options for extra sweet and sour sauce, this does not completely resolve the issue of the overly sweet dishes. This indicates that the restaurant may need to work on achieving a better balance of flavors in their dishes.
One of the major weaknesses highlighted is the food preparation. A comment mentions that everything seems to be cooked in a fritteuse, indicating that the food lacks variety and is not prepared using diverse methods. This may lead to a lack of depth in flavors and textures, making the overall dining experience monotonous. Additionally, a customer's experience with the beef curry was disappointing, describing it as rubber-like with a thick, unappetizing sauce. This suggests that the quality of the ingredients and the execution of dishes may be inconsistent.
One comment points out the long waiting time for a take-out order that ultimately did not arrive, with the customer waiting for over an hour. This reflects poorly on the restaurant's efficiency and ability to meet customer expectations. Another comment emphasizes the consistently poor service, indicating that this is not an isolated incident. A lack of attentive service can greatly impact the overall dining experience and discourage customers from returning.
Lastly, although the restaurant is praised for being one of the few options available in the area, the comment expresses disappointment in the overall quality of the food and service. This suggests that despite the lack of competition, Golden Ocean Place fails to capitalize on the opportunity to stand out and provide exceptional dining experiences.
In conclusion, Golden Ocean Place has strengths in terms of friendly staff, reasonable pricing, flavorful dishes such as ramen and duck, and generous portions for side dishes. However, weaknesses include hygiene issues, overly sweet dishes, monotonous cooking methods, inconsistent food quality, poor service, and failure to deliver on customer expectations. These weaknesses should be addressed in order for Golden Ocean Place to improve and provide a more satisfactory dining experience for customers.
Best TL Reviews
Bedienung: Junges Mädchen sehr freundlich, jedoch ihr langes Haar fiel beim Servieren fast bis auf das Essen. Speisen waren leider sehr süß. Dafür gibt es extra süß/sauer.
Nicht wirklich gut, alles aus der Fritteuse.
This was an amazing meal. First time outside of Hong Kong I had ramen and it was really tasty. Would have preferred bigger noodles and larger pieces of veg but was very tasty. I also had duck and it was perfectly cooked. Staff was very attentive and the value was great.
Ordered a staff lunch take away so tasty. I had the crispy shredded chicken in Peking Sauce.
Ordered beef curry.
Was like eating rubber pieces. The sauce was very thick, like goop. Did not taste great. Definitely not fresh.
Chips were nice and a generous portion.
Not many choices in the area but a curry from Tesco would be a better option.
So...being one of only a few Asian style restaurants on the island the Golden Ocean doesn't have much competition and unfortunately it showed, when we ordered the other day. Now we have used Golden Ocean before and the food has been just about OK at best but on this occasion it seriously let it self down. Waiting over an hour for our order which didn't arrive (I left after an hour) when we were told it would be 15 mins, was very dissapointing. If the food was normally amazing and the service was polite then maybe just maybe I would just put it down to one of those things but it's normally not and the service is always bad at best! It's not hard to be good on an island of only one Chinese restaurant!!!! But its managed to be poor, which is a shame.
Great Chinese restaurant. Reasonably priced (prawn crackers, a portion of rice, chips, two mains and three drinks was £33). It was quiet when we went in. Food came out piping hot and was delicious.
It's one of only three places we found in Stornoway that was open for dinner on a Sunday (though we ate there on a Monday). Lost a star as other than salt and pepper there's no condiment (I asked for sweet chilli as a dipping sauce with my main).
Would recommend Golden Ocean and would dine there again.
Friendly and fast service . Restaurant and take away. Lots of choice and licensed . They have a mild traditional curry sauce and spring rolls are small but there is 3 in a portion and if you're not looking to melt you're taste buds off then it a great curry
Place Pictures
Golden Ocean Info
Amenities
Service options
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Takeaway
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Dine-in
Health and safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Alcohol
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Beer
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Coffee
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Late-night food
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
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| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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Location
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