Grapes Inn

+44 1782 926829

2 Station Rd, Stoke-on-Trent ST7 4QT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Grapes Inn

Grapes Inn has received mostly positive comments with a few negative remarks. This analysis will explore the strengths and weaknesses of the establishment based on the feedback provided.

One of the major strengths of Grapes Inn is its cleanliness and attractive decor. Multiple comments mention that the pub is lovely and clean, creating a pleasant environment for customers. The nicely decorated interior adds to the overall appeal of the establishment.

Another strength highlighted by customers is the friendliness and helpfulness of the staff, particularly the landlady, Jill. Customers appreciate that she goes out of her way to accommodate their needs and make them feel welcome. This personal touch and attentive service contribute to a positive dining experience.

The quality of the food at Grapes Inn is frequently mentioned as a strength. Multiple comments emphasize that the meals were delicious and well-presented. Customers particularly enjoyed dishes like steak and ale pie, and the variety of options on the menu received praise. Some comments mentioned that the food is homemade and reasonably priced, adding value to their dining experience.

The efficiency of the staff is also commended in one of the comments. The quick service provided by a bar staff member named Stu is noted as a positive aspect of Grapes Inn. Additionally, the staff members are described as friendly and efficient, which contributes to an overall positive dining experience.

The establishment's willingness to accommodate large groups is seen as a strength. A comment mentions that the pub prepared tables in advance for a group of seven, indicating that they are organized and able to handle larger bookings with ease.

On the other hand, there are a few weaknesses highlighted in the comments. One customer expressed dissatisfaction with the Sunday roast because the roast potatoes were not prepared to their liking. This suggests that Grapes Inn may need to improve consistency in their preparation methods to better cater to customers' preferences.

One comment expresses disappointment with the karaoke event, as it was previously advertised but not held on the night of the visit. This failure to deliver on an advertised event can be seen as a weakness, as it may lead to customer dissatisfaction and a perceived lack of integrity.

Despite these minor weaknesses, the overall feedback for Grapes Inn is overwhelmingly positive. The cleanliness, attractive decor, friendly staff, delicious food, efficient service, and willingness to accommodate large groups are all mentioned as strengths. These positive aspects contribute to a pleasant and enjoyable experience for customers.

In conclusion, Grapes Inn has several strengths that contribute to its positive reputation. The cleanliness and attractive decor, friendly and helpful staff, and delicious food are frequently highlighted as positive aspects of the establishment. The minor weaknesses, such as inconsistent food preparation and failure to deliver on advertised events, should be addressed to further enhance customer satisfaction. However, based on the feedback provided, it can be concluded that Grapes Inn is a well-regarded pub with many strengths that outweigh its weaknesses.

Best TL Reviews

Lovely and clean pub, with a separate small dining area. Nicely decorated. We've only visited once to eat, Sunday lunch. My husband and daughter really enjoyed their meals and want to go again. I like good home made thickened gravy and I like my roast potatoes fryed (after being boiled); so I didn't enjoy it as much as some other places we have eaten. Having said that, when we visited last week to book the table, the smell of the fried fish and chips was wonderful (the fish smelt really fresh). We will return, and we will definitely try mid week for the main menu.

Called in for an early drink last night and was delighted to discover that they were serving food so decided to give them a try. I am really glad we did! We had a lovely meal, really enjoyed our food. Jill the landlady is so nice, nothing is too much trouble for her. Looking forward to booking a Sunday lunch there very soon.

Seven of us booked lunch on Wednesday.A lovely welcome from Jill the landlady to a clean and tidy establishment. Tables already prepared for us.The Food was quick to arrive and presented beautifully and was delicious! A good choice of menu and sweets and a specials board..Staff very efficient and friendly.We will certainly go again. Thank you and hope all goes well.

Great night with the girls. We had food which was delicious. The landlady was great and kept checking we were OK and enjoying the food. The steak and ale pie was delicious. Would definitely go again. Lovely pub and great food.

Great service, lovely food. They've just been taken over by a lady called Jill, the lad behind the bar was brilliant, think he's name was Stu, really quick at serving us and really friendly. The Karaoke was brilliant as well, such a nice atmosphere!

Went here with our walking group last week, the new owner did our lunch early to accommodate us. Lovely home cooked food and very reasonably priced. Seemed genuinely thankful that we had enjoyed it even though she had done this for us.

Visited today with a group of friends as we’re staying locally. Very warm welcome, great selection of drinks and the loveliest staff. Topped off with great music & hearty food. Great pub!

Well if I could give no stars I would, I turned up for karaoke on last Saturday night only to find no karaoke even though it had been advertised. Last time I attended the karaoke at the grapes it was awesome and everyone had a great time, I was really looking forward to it. I find it disgusting that places can get away with advertising somthing and then not going through with it, its as if it's a selling tactic to get you inside, well it did not work with me I left immediately very disappointed and upset because my night out had been totally ruined.