Haka

+44 1628 789489

5B St Marks Cres, Maidenhead SL6 5DA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Haka

Haka Place, a Chinese takeaway in Maidenhead, has received a mix of positive and negative comments from customers. In this analysis, we will explore the strengths and weaknesses of the establishment using the comments provided.

One of the strengths mentioned by customers is the excellent food and portions. Multiple comments highlight that the food at Haka Place is delicious and of high quality. This is an important strength for any restaurant as it directly impacts customer satisfaction and repeat business. Customers specifically mention dishes like crispy chilli beef and prawns in a spicy black bean sauce as standout options.

Another strength is the friendly staff. Multiple comments mention the staff members at Haka Place being welcoming and helpful. Friendly staff contribute to a positive dining experience and can leave a lasting impression on customers.

The affordable prices at Haka Place are also seen as a strength by customers. One comment mentions that the prices are reasonable, which is an appealing attribute for customers who want good value for their money.

A weakness highlighted by one customer is that Haka Place occasionally forgets items from the order. While this may not be a common occurrence, it can be frustrating for customers and reflects a lapse in service quality. However, this customer also mentions forgiving the mistake and giving Haka Place another chance, suggesting that this weakness does not outweigh the overall positive experience.

Another weakness identified by a customer is the prioritization of online delivery orders over in-person pick-ups. The customer expresses frustration at waiting for a prolonged period of time for their order while online delivery orders were being prioritized. This reflects a flaw in the restaurant's operations and the potential preference for online orders, potentially impacting customer satisfaction for those who choose to pick up their orders in person.

One customer comments that they found the food to be average at best. While this may be subjective, it highlights that not all customers may find the food at Haka Place exceptional. It is important for a restaurant to consistently meet or exceed customer expectations to maintain a positive reputation.

Another comment mentions that Haka Place only accepts cash, which can be seen as a weakness in today's increasingly digital and cashless society. Customers who do not carry cash may be inconvenienced by this payment restriction.

In terms of location, Haka Place is seen as being in a quiet area with adequate parking. This can be considered a strength for customers who prefer a peaceful environment and easy accessibility.

In summary, Haka Place has several strengths, including excellent food and portions, friendly staff, reasonable prices, and a quiet location with parking. However, weaknesses include occasional forgetfulness of items in orders, the prioritization of online delivery over in-person pick-ups, average food quality according to some customers, the restriction to cash-only payments, and the subpar quality of prawn crackers. It is important for Haka Place to address these weaknesses in order to maintain and improve customer satisfaction.

Best TL Reviews

Food and portions excellent. This visit they forgot an item and no prawn crackers which is not the usual standard of service so will forgive and see what happens next visit. Otherwise we've.always been very happy customers and Haka is first choice for Friday night Chinese.

Been going to the Haka for over 15 years but last night i ordered a takeaway and was told there would be an hour and a half wait which i was ok with. When i went to pick my order up 1 and a half hours later i was told that they had run out of some items i had ordered so was asked to changed some items, which i did, and was told it would take an extra 10 minutes. 30 minutes later my food order arrived. Whilst i was waiting in the shop for the extra 30 minutes it was obvious what was happening. It seems they now prioritise online home delivery orders over people who order and pick it up, like me, meaning other orders were being cooked instead of mine. Such a shame that they are ignoring customers who order direct and keep them waiting in the shop so they can fulfill online delivery orders instead to meet delivery times. Excellent food as always but not worth a 2 hour wait and having delivery orders taking priority over yours. Guess i will be finding another chinese takeaway from now on.

We ordered from this Chinese place on a wim so we weren’t sure what to expect. But expectations were by far exceeded! Yummy food and friendly staff. Decent prices too - they only accept cash tho.

It was OK but I am ever so sorry but my wife and i really expected to be impressed and instead we found the food to be average at best.

It is a busy longstanding business so many people must disagree with me. Try for yourself and see what you think

Moved to Maidenhead and had to find new places to eat. This was recommended and they were right. Very good food, friendly staff in a quiet location so parking is ok. Cash only though

Best Chinese in Maidenhead. Crispy chilli beef is amazing.

The first time I tried this place i was pretty disappointed. But i always give takeaways a couple of tries, because they tend to be good at some dishes and rubbish at others. For my second try, i went for prawns in a spicy black bean sauce; it was very tasty. Staff are still friendly and quick. Prawn crackers still aren't up to scratch but that's hardly the end of the world.

Best Chinese takeaway in Maidenhead! Lovely staff, great food, reasonable prices. It's been our go-to takeaway since we first tried it and we've loved every dish we've had. I'd highly recommend the Singapore Noodles and Crispy Chilli Beef