Happy Garden

+44 1708 865698

45 High St, Aveley, South Ockendon RM15 4AX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Happy Garden

Happy Garden Place, based on the comments provided, has both strengths and weaknesses. In terms of strengths, some customers have praised the quality of the food at Happy Garden Place. One customer describes it as the "best beef chow mein in the world" and another commends the food for being "flavorsome, tastiest and FRESHEST." The positive feedback suggests that Happy Garden Place excels in terms of the taste and freshness of their dishes.

Additionally, several customers mention that the prices at Happy Garden Place are reasonable and that the portion sizes are great. One comment states that the restaurant is "very tasty and cheap." This affordability may be a major strength for Happy Garden Place, as it allows customers to enjoy Chinese cuisine without breaking the bank.

On the other hand, the comments also highlight several weaknesses of Happy Garden Place. The most frequently mentioned weakness is the rude and unhelpful behavior of the staff. Customers report various instances of rudeness, such as being spoken to disrespectfully over the phone, eye-rolling, and shouting. One comment even describes the staff as the "rudest bunch of people in this country." This consistent negative feedback regarding the staff's behavior is a significant weakness for Happy Garden Place, as it can leave customers feeling dissatisfied and disrespected.

Another weakness highlighted in the comments is the poor customer service. Customers mention difficulties in getting through on the phone, as one customer reveals they made "more than 200 attempts" before receiving an answer. Additionally, some customers complain of receiving the wrong order and having no response when attempting to rectify the issue. These poor customer service experiences can contribute to frustration and a negative overall impression of the restaurant.

Furthermore, there are a few comments that mention the food quality and hygiene concerns. One reviewer states that the chips were not cooked properly, while another mentions being unwell after eating there multiple times. These comments suggest that Happy Garden Place may have inconsistencies in food preparation and hygiene practices, which can be detrimental to the overall dining experience and customer satisfaction.

In summary, Happy Garden Place has its strengths in terms of tasty and affordable food, as well as generous portion sizes. However, the restaurant has several weaknesses, including rude and unhelpful staff, poor customer service, and concerns over food quality and hygiene. Addressing these weaknesses, particularly by improving staff behavior and customer service, would likely enhance the overall experience for customers and improve the restaurant's reputation.

Best TL Reviews

Never ever had someone so rude on the phone, hour and a half after ordering and we call to see where It is and she said “your not the only order we are cooking you know” and put the phone down not one apology. Extremely rude woman

Well,1 star for the review to get posted!! The rudest bunch of people in this country. Sadly people like this give them all a bad name.

Tried calling and took more than 200 attempts then they answer and put on speaker… ridiculously arrogant… like seriously do you think you’re in China because you serve Chinese food

The women at the desk is disgustingly rude wanted to change something on our order before they started cooking and she didn't say anything just rolled her eyes ans starting shouting out the back there wasn't even a hello!!!

And the chips wasn't even cooked properly

The miserable garden is a better fit!

Not happy

Not Essex, Not England, not the UK….. BUT THE BEST BEEF CHOW MEIN IN THE WORLD!!!!!!!!!!!!!!!!! You guys are superbly talented in making the most flavoursome, tastiest and FRESHEST food ever! We absolutely LOVE the food here and the service is phenomenal! Seriously need an award in our neighbourhood for the TOP Chinese!! THANK YOU for looking after your customers through impeccable and incredibly delicious food and Service! A shame I can only give 5 ⭐️ ++++

We've had problems when we use to order from happy garden, they sent the wrong thing then wouldnt answer the phone and have also been unwell from there more than once. One of the worst chinese and very rude, terrible customer service. Ming long may be a little more price wise but so worth the money, food is lovely and staff very friendly.

Very tasty and cheap. Staff very unhelpful and abrupt, no please or thank you. Great portion size. Have used several times when I am staying in local hotel. Don’t be put off by appearance or staff, best food in England.

I've lived in Aveley for 4 years and tried so many Chinese restaurants and found them all over priced and bland. I've never tried Happy Garden because they're not on just eat (but should be) but my boyfriend picked up food from there on Monday and I'm never going anywhere else now.....the food was lovely, tasty and fresh....reminded me of old school proper Chinese! Plus they were extremely reasonable in price. Would highly recommend and they've not paid me to write this review!!

Absolutely disgraceful service from this restaurant food never arrived no response to multiple request for an update, absolutely unacceptable avoid ordering from here at all costs, terrible!!!