Happy Garden

+44 28 9335 1598

14 Joymount, Carrickfergus BT38 7DN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Happy Garden

Happy Garden has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the restaurant, it is essential to delve into these comments and evaluate the overall customer experience.

Starting with the positive comments, one customer mentioned that they had the set dinner for two and found it to be fantastic. This indicates that the restaurant offers a well-curated set menu that satisfies customers. Another comment states that the customer wouldn't order Chinese food from anywhere else, highlighting the quality and consistency of the food at Happy Garden. The fact that they highly recommend the restaurant suggests that the overall dining experience meets or exceeds customer expectations.

Moving on to the negative comments, one customer expressed their disappointment in a tasteless curry. They specifically highlighted the presence of onions, suggesting that the dish did not meet their preferences or expectations. This comment exposes a weakness in the restaurant's ability to cater to individual customer requests or provide attention to detail in the preparation of dishes.

Another negative comment was about the bad service experienced by a customer. They were put on hold for a significant amount of time and then had to wait even longer for their meal. Additionally, the fact that the restaurant ran out of bacon further displays a weakness in the restaurant's ability to manage its supplies and meet customer demands in a timely manner. This can result in customer dissatisfaction and may deter them from returning in the future.

On a positive note, a customer praised the excellent service and lovely food with generous portions. This suggests that Happy Garden excels in providing attentive and efficient service, as well as offering generous portion sizes. These are important strengths that contribute to a positive dining experience and make customers feel valued and satisfied.

Another comment highlighted the restaurant's fantastic food and great value. However, it also mentioned that the popularity of the restaurant can make it difficult to phone in orders and wait for delivery. This reflects a potential weakness in the restaurant's ability to handle high demand and may result in longer wait times or difficulties in placing orders. It is important for the restaurant to address this issue in order to maintain customer satisfaction.

One customer mentioned that Happy Garden can be hit and miss, with inconsistent quality depending on the day and the chef. This reflects a potential weakness in the restaurant's ability to ensure consistent quality across all dishes. It is important for the restaurant to address these inconsistencies and maintain a high standard of food preparation.

Lastly, a customer expressed their disappointment with the food, stating that it had no taste and did not meet their expectations. They specifically mentioned ordering chili ribs but receiving BBQ ribs with chili sprinkles. This highlights a weakness in the restaurant's attention to detail in fulfilling customer orders. The lack of taste and incorrect dish indicates that the restaurant may need to improve its flavor profiles and ensure accurate order fulfillment.

In conclusion, Happy Garden has received positive feedback regarding their set menu, consistent quality, generous portions, and excellent service. These are clear strengths that contribute to a positive dining experience. However, there are also weaknesses such as inconsistency in food quality, issues with supply management, difficulties in handling high demand, and occasional lack of attention to detail. These weaknesses need to be addressed in order for the restaurant to maintain and improve customer satisfaction.

Best TL Reviews

We had the set dinner for 2 this week and it was fantastic.

I wouldn't order Chinese food from anywhere else.

Highly recommended.

Just had the most tasteless curry...asked for minimum onions and it was covered in them looked like they where cut with a fork. The chicken was bland and the rice was also bland. Really not good.

So good we have ordered two days in a row now. Service was excellent food was lovely with generous portions.

Bad service put on hold for 25 minutes and then waited 30 minutes to receive my meal and then to be told they have no bacon never be back

Fantastic food and great value. So popular it can be hard to phone in orders and wait for delivery

Hit and miss this place. Sometimes delicious, others not so good. Think they must use different chefs on different days.

Well that's annoying.. have had lovely meals before from here, well usually get ham fried rice and half chips... so nothing crazy and daring. Tonight I get a sliced chicken supper for the first time... and the last time.

Chicken was 100% cooked at some point, whether that be today, yesterday or days ago... infact I could argue it has been cooked, frozen and then defrosted and heated because the texture was crispy.. this is by far, the worst chicken supper I have ever had. The chips were dry, telling me theyve been cooked some time ago and just left under heat or reheated.

Lazy chef tonight.

And I wont rush back.

Not very nice food had no taste. Ordered chilli ribs ????‍♀️ got bbq ribs with chilly sprinkles over it.