Hartys Guest House

+44 1236 897363

101 Main St, Chapelhall, Airdrie ML6 8SD United Kingdom of Great Britain and Northern Ireland

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Quick Facts About Hartys Guest House

Harty's Guest House, now known as Room 101, appears to have received a mixture of positive and negative comments regarding its food and staff. This analysis will explore the strengths and weaknesses of the establishment using the provided comments.

Starting with the strengths, several reviewers commended the food at Harty's Guest House. One reviewer described the food as "outstanding," while another mentioned that the meals were "amazing." The positive feedback was reiterated by several customers who mentioned the great prices and value for money. The affordable menu options, such as the 2-course and 3-course options for £11.99 and £13.99 respectively, were noted as a strength of the restaurant. The desserts, particularly the cheesecakes and caramel shortcake, were recommended by one reviewer.

The staff at Harty's Guest House also received praise from many customers. One reviewer described the staff as "amazing" and "pleasant," while another mentioned that they were "friendly" and "super helpful." The welcoming and attentive service mentioned by customers was seen as a strength of the establishment. Additionally, the positive experience of a couple dining there for the first time, who praised both the staff and the food, provides further evidence of the good service offered at Harty's Guest House.

The cleanliness and well-kept facilities of Harty's Guest House were also mentioned as a strength by one reviewer. The fact that the eatery was nicely decorated was a positive aspect of the establishment, creating a pleasant dining environment for customers.

Moving on to the weaknesses, one reviewer mentioned that they experienced food poisoning after dining at Harty's Guest House. This unfortunate incident was followed by the reviewer's disappointment with the establishment's response, stating that their denial and laughter were a common practice. This negative experience not only shows a weakness in the food safety practices of the establishment but also highlights the lack of proper customer service when handling such complaints.

Another negative comment was regarding the average quality of the food and the inattentive staff during a family lunch. The reviewer mentioned feeling rushed and noted that the staff could have missed an opportunity to increase their revenue by not asking if they wanted more drinks. While this comment does not directly criticize the food, it indicates a lack of attention to detail and customer satisfaction.

In contrast to the negative comment mentioned earlier, a reviewer stated that their in-laws had eaten at Harty's Guest House several times and found the food to be "unusually much better." This mixed feedback regarding the food quality suggests that consistency may be a weakness of the establishment.

In conclusion, the strengths of Harty's Guest House, now known as Room 101, include their outstanding food, great prices, friendly and helpful staff, cleanliness, and well-kept facilities. However, the weaknesses include the unfortunate incident of food poisoning and the inadequate response by the establishment, as well as occasional inconsistencies in food quality and lack of attentiveness from staff. It is important for the establishment to address these weaknesses and ensure the consistent delivery of high-quality food and excellent service.

Best TL Reviews

Staff amazing food out of this world defo recommend for every meal ???? its great

We ate in The Dining Room restaurant and it was really nice and great prices. The food was lovely. 2 courses for 11.99 or 3 for 13.99. Cant go wrong ????

Great food and pleasant friendly staff. Unfortunately I posted this review prematurely. The day after our visit two of my party came down with food poisoning. Contact with the establishment resulted in denial (common practice) and laughter. Will never visit this establishment again.

Not called Hartys anymore, it's room 101,still the same staff and food ,both of which are excellent, we were there with a another couple who where dining there for the first time and they couldn't praise anymore than they did.

Love this place. Food is amazing and great prices. The deserts are fab and I would recommend the cheesecakes and caramel shortcake. Staff are very friendly and super helpful. We travel through from Glasgow to eat here.

Highly recommended, food is fab, great service and made to feel very welcome. Great value for money,

Had a family lunch here a few weeks back.

Food was on this occasion fairly average and staff were less than attentive. I feel they missed a trick as we were a party of 7 and would have ordered more drinks if we had been asked. Felt a bit rushed too, but we understand it's a busy place.

Otherwise this eatery was nicely decorated and clean, with good well kept facilities.

My in-laws have eaten here several times before and said the food is unusually much better.

Food outstanding and staff the same . lovely lovely place to eat.