iBeach Tan & Nails

+1 320-219-7774

307 N Nokomis St #107, Alexandria, MN 56308 United States of America

Open Today: -

Quick Facts About iBeach Tan & Nails

Strengths: 1. Skilled and Thorough Technicians: The first comment praises the nail technician for their attention to detail and thoroughness in completing a full set of acrylics. This indicates that the salon has skilled technicians who take their time to ensure customer satisfaction. 2. Best Tanning, Nail, and Eyebrow Waxing in the Area: Another customer states that they have found iBeach Tan & Nails to be the best salon for tanning, nails, and eyebrow waxing in the area. This suggests that the salon specializes in these services and excels in delivering high-quality results. 3. Positive Customer Service Experience: Several comments mention positive customer service experiences, including helpful front desk staff, accommodating scheduling, and the ability to provide suggestions or recommendations when requested. This indicates that the salon prioritizes customer satisfaction and strives to create a positive and comfortable environment.

Weaknesses: 1. Inconsistent Quality and Attention to Detail: Several customers express dissatisfaction with the quality of their services. Complaints include forgetting requested designs, rough nails, messy polish application, and uneven nail lengths. These comments suggest a lack of consistency in the quality of service and attention to detail, which can negatively impact customer satisfaction. 2. Lack of Accountability: In one comment, a customer mentions that the technician clipped their skin while cutting toenails and made a flippant comment when the customer expressed discomfort. This indicates a lack of accountability and professionalism on the part of the technician, which can undermine trust and discourage repeat visits. 3. Poor Communication and Customer Relations: Another comment mentions an unpleasant experience with the owner and a technician who deemed the customer too difficult. This illustrates poor communication and customer relations, as the customer's requests for fixes were met with annoyance and discouragement to seek services elsewhere. This type of attitude can significantly impact the customer experience and deter future visits. 4. Price: One customer mentions that the price of services at iBeach Tan & Nails is a little spendy. Although this comment also states that the quality of the service justifies the price, it indicates that price may be a deterrent for some potential customers who are looking for more affordable options.

Overall Assessment: Based on the comments, iBeach Tan & Nails has its strengths in terms of skilled technicians, positive customer service experiences, and being a go-to salon for tanning, nails, and eyebrow waxing in the area. However, there are several weaknesses that should be addressed, including inconsistent quality, a lack of accountability, poor communication and customer relations, and potentially high prices. These weaknesses can contribute to negative customer experiences and may need to be addressed to improve overall customer satisfaction and loyalty.

Best TL Reviews

Tiffani here did a full set of acrylics for me, and she was awesome. She took her time, asked questions to ensure everything was looking good, and she was thorough. Great service, I'll be back!

I have visited here periodically for the past 5 years. My visit in Dec and just last week have been terrible. Both times I asked for a design on my toes. Both times they forgot. I always have a gel pedicure and manicure with no polish. On my last visit he clipped my skin twice while cutting my toenails. When i flinched he asked if it tickled i told him no it hurt. No comment

Both times the manicure was terrible. I had to file my nails when i got home because they were so rough. Attached is a picture ( wouldnt let me add photo)of my nails 2 days after my appt. My cuticles are a mess.

They were not busy so rushing was not the reason.

I had gone for 1st time, recently moved to community,. So far best tanning, nail and eyebrow waxing I have found in the area! Will be back!

The nail tech lost the colors I had picked out for my acrylic nails. I was not happy with the color or shape. I left with nail polish all over my hands and the underside of my nails were not buzzed down. Results were definitely not what I wanted.

I went here to get me nails done with my friends and all of our nails turned out amazing, the price is a little spendy but is absolutely worth it

I had acrylic nails done for the first time ever and it was great! Turned out better than I expected and I would go here again and recommend this place. Thank you!! : )

Amy has been my nail artist for the past 3 years…because she is great!!! I am always pleased when i leave…she does exactly what i ask and if i need suggestions she knows my taste! The girls at front desk are also very helpful with scheduling and getting me in short notice! I love it at ibeach!!!

Nails ended up in all different lengths, and cut off at different diagonals, I went for the coffin style, and when I came back to have them fixed the owner said “you have to pay more attention to your nails.” I was looking the hole time n feeling of being rushed and him annoyed from the worker when I was asking for little fixes, then once my nails were finally done and good the worker told me go some place els that I am to difficult…. Let me say I received base color purple on 4 nails blue on my middle nail and jems that made up one line going down my ring finger, I didn’t think that was to difficult.