Quick Facts About iCook
iCook place, a Chinese takeaway, has received mostly positive comments from customers. These comments highlight the strengths of the establishment, such as the quality and taste of the food, extensive menu options, customer service, and the use of recyclable and reusable containers. However, there are also some potential weaknesses mentioned, including the possibility of cross-contamination for individuals with specific dietary needs and the occasional abrupt customer service experience.
One of the recurring strengths mentioned by customers is the quality and taste of the food. Customers describe the food as "lovely," "wonderful," "delicious," and "absolutely beautiful." The food is praised for being fresh, well-cooked, and authentic, with some customers even comparing it to restaurant quality. Many have expressed their satisfaction with the wide variety of choices on the menu, including chef's specials and Szechuanese dishes.
Customers also appreciate the customer service provided by iCook place. They acknowledge the friendly and humble nature of the owners and their willingness to accommodate customers' needs. The use of containers that keep the food hot and ready to eat is also seen as a positive attribute. The fact that these containers are recyclable and reusable is appreciated by environmentally conscious customers.
Some customers specifically mention the portion sizes at iCook place, noting that they are generous. This is seen as a strength, as it provides value for money and ensures that customers leave satisfied. The mention of the white rice being a large portion to be considered when ordering shows that customers are conscious of both the quality and quantity of food received.
Positive comments also highlight the taste and quality of specific dishes such as the pork with mixed mushrooms, the char siu pork with green pepper and black bean sauce, the wonton soup, and the Szechuan aubergine. These positive mentions of specific dishes showcase the establishment's ability to cater to a variety of tastes and preferences.
However, there are a few potential weaknesses that can be identified from these comments. One customer mentions a negative experience when inquiring about gluten-free options. The abrupt response and apparent lack of understanding regarding cross-contamination with gluten could indicate a lack of knowledge or training in handling specific dietary requirements.
Additionally, one customer mentions a previous positive experience with the establishment but notes that they haven't been to iCook place in a while. This could indicate a lack of consistency or a decline in the quality of the food or service over time.
In conclusion, iCook place appears to have several strengths that contribute to its positive reputation among customers. These strengths include the quality and taste of the food, extensive menu options, accommodating customer service, and the use of recyclable and reusable containers. However, there are also potential weaknesses, such as the possibility of cross-contamination for individuals with specific dietary needs and a lack of consistency over time. Overall, iCook place seems to have more positive attributes based on the comments received, making it a recommended option for individuals seeking Chinese food in the area.
Best TL Reviews
Not been over this way for a while but we fancied a change and I remembered the specials being good. We weren't disappointed. Really lovely food, fresh and well cooked. Definitely recommended. I had the pork with mixed mushrooms. Nom ????
傳統中菜的好選擇,
適合在異鄉打拼的華人
品嘗回味一下家鄉的好味道
外帶的白飯一份是一大盒
請斟酌其數量XDD
Love iCook, restaurant quality food from a takeaway. I believe that this is the best Chinese food in the area. Excellent and extensive menu with lots of chef's specials. Char Sui pork, with green pepper and black bean sauce and egg fried rice. Just superb.
Just called and asked if they do gluten free chips she said yes i asked did they cook other battered food in the same fat and she said yes i attempted to say in which case it was not and that it was cross contaminated with gluten unfortunately she put the phone down on me buy at own ris
the food produced by this establishment has always provided me high standards with their cooking and customer service. the dishes/pots they use to serve always keep the food hot and ready to eat. the containers they use are great as they are recyclable and reusable.
overall would recommend and will be getting more takeaways from here
p.s. i would recommend the wonton soup
Extremely fresh food, wonderful service. I got chicken noodle soup and vegetarian spring rolls. Very delicious and clean.
Pleasantly surprised by this chinese takeaway shop. They have szechuanese specials and honestly it does taste good. Spicy and excellent dishes for those cold winter nights. Recommended!
We've recently moved into the area and decided to give this takeaway a try. Absolutely beautiful food, generous size portions, authentic and delicious. The standard is restaurant quality at takeaway prices. In fact, better than some Chinese restaurants I've been to! Love the Szechuan Aubergine!! The owners are lovely, humble and friendly. Highly recommend this family takeaway. You won't be disappointed.
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