Quick Facts About Izzy's Cafe & Restaurant
Strengths:
1. Open early on a Saturday: Izzy's Cafe & Restaurant offers early opening hours on Saturdays, which can be convenient for customers looking for a breakfast spot.
2. Good quality ingredients: Customers appreciate that all the items served at Izzy's Cafe & Restaurant are made with good quality ingredients and are not greasy. This indicates a commitment to providing customers with a satisfying and delicious meal.
3. Friendly and accommodating staff: Liz and Jay, the staff at Izzy's, are known to be friendly and accommodating. This creates a welcoming and pleasant atmosphere for customers.
4. Reasonably priced: Customers praise Izzy's Cafe & Restaurant for its reasonable prices, making it a good value for money option.
5. Cleanliness: The cafe is described as lovely and clean, reflecting a commitment to hygiene and cleanliness standards.
6. Vegetarian options: Customers who are vegetarian appreciate that there are plenty of options available for them. This shows a dedication to catering to the dietary needs and preferences of a diverse customer base.
7. Great portion sizes: Customers mention that the portion sizes at Izzy's are great, indicating that they get good value for their money.
Weaknesses:
1. Slow service: One customer mentioned an exceptionally long wait time of 45 minutes to even order food, followed by another 20-minute wait for the food to arrive. Slow service can be frustrating for customers, especially those with children or limited time.
2. Inconsistent quality: One customer noticed a decline in the quality of sausages, suggesting a lack of consistency in the food quality standards. This can be a turn-off for customers who expect consistent quality.
3. Unprofessional behavior: Another customer mentioned witnessing an argument between the staff members, which is unprofessional and may create an uncomfortable atmosphere for customers.
4. Lack of involvement with customers: One customer felt that the current staff is less involved with customers compared to the previous owner, leading to longer wait times and a less satisfactory experience.
5. Limited parking: Although there is free car parking available outside, customers are required to display a ticket from the machines. This may cause inconvenience or confusion for some customers.
Overall, Izzy's Cafe & Restaurant has several strengths, including its early opening hours, good quality ingredients, friendly staff, reasonable prices, cleanliness, vegetarian options, and generous portion sizes. However, there are also weaknesses to consider, such as slow service, inconsistent quality, unprofessional behavior, lack of involvement with customers, and limited parking. These areas should be addressed in order to improve the overall customer experience and maintain a positive reputation.
Best TL Reviews
Open early on a Saturday. Called in as I'm trying different cafes at the moment. Had to have the gut buster. It's was not super big but a good feed. All items were good quality ingredients and not greasy. I was very pleased and this has been the best breakfast by far. I would recommend and I'll defo use again in the near future. Give it a try. Free car parking outside but you must display a ticket from the machines.
Had another lovely breakfast. All cooked fresh to order. Liz and Jay are friendly and accommodating. It's reasonably priced, and lovely and clean. If busy there might be a short wait, but understandable as everything is cooked fresh. Definately recommend. 5☆s.
Ate here for an mid morning meal. I am vegetarian and there are lots of options available for me! Service is excellent, nice conversation with some absolutely incredible, delicious food. Can’t wait to come back again, for another fab meal !
Lovely little cafe, very friendly service the staff were inviting and lovely to talk to. Had a mini breakfast and it was lovely only wish I could have finished it, great portion sizes too.
This used to be a great place. I think Izzy is no longer there because the woman serving today was not very good we waited for 15 mins before asking if we had to order at the counter she said she had one drink to make then she would be over three drinks and four food deliveris and we were still waiting. There was even an argument between her and the male chef whick everyone could hear very unprofessional. Having used Izzys in the past I know she would never let anyone else cook food she would rather close the place. This leads me to believe she has moved on and the people now running it dont care half as much. Izzy would have had a drink in front of you in mins of you sitting down and never a 20 min wait to put an order in. My advice get rid of the fancy coffee machine it takes too long and start being more involved with your customers. My family and I will think twice now and there is a cafe down the road a bit that served us in under 10 mins. Drink and meal.
Re owners reply
There were four tables occupied one had finished eating one had two old ladies sat chatting mine and one with 3 men sat waiting for canned drinks and food. You did state that you would be over after you made one drink which you did make but carried one doing other things making us wait even longer including serving the table with cold drinks and toast. It was this that made us leave. If you cannot handle 5 tables, your full amount, and talk to a chef rather than shout then you should not be in this business I also suggest you fully read comments before you reply to them.
A plesent little cafe at the top of New St. I had a cappuccino which was nice and a breakfast mwith toasted thick bread. Staff friendly. And keen to poease t's a cash or card cafe and prices are reasonable.
If you are looking for an authentic British caf experience you'll find it here. With great coffee too. I had a full English and I loved it, great atmosphere. Great friendly service. I know I should have had tea with my breaky but I really needed coffee, anyway it didn't disappoint. I would definitely go back. Value for money. A good authentic place. Cannot fault the people running it. Feels like a bit of a hub for locals and I notice lots of friendly chat between staff and customers. That's really nice these days.
I visited izzys a week ago with my children and when we arrived it was quite busy but not so busy that we couldn't get a table, on arrival we were told we would have a 20 minute wait on food which I don't mind at all coming from the catering industry myself. Much to my surprise we waited nearly 45 minutes to even order our food and then a further 20 minutes for our food to come to the table, the sausages which are advertised as butchers sausages do not seem to be anything like butchers sausages, being a high level chef for years I can tell the difference between processed meat and butcher prepared meat, luckily for me my children were well behaved as an hour is along time for an adult to wait never mind a child! We finally received our breakfast and were enjoying most of it when the lady who served us and her son (I am presuming) burst into an argument and she ended up banishing him from the kitchen, which again from my professional experience is not only damaging to your reputation but also very unfriendly for children and elderly customers who visit so often. Overall experience was pretty poor and I won't be returning which is a shame because the previous owners made it run like clock work and now it's falling apart. And is in desperate need of a professional in the buisness.
Place Pictures
Izzy's Cafe & Restaurant Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
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Healthy options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 06:30 AM - 02:00 PM |
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| Tuesday | 06:30 AM - 02:00 PM |
| Wednesday | 06:30 AM - 02:00 PM |
| Thursday | 06:30 AM - 02:00 PM |
| Friday | 06:30 AM - 02:00 PM |
| Saturday | 06:30 AM - 01:00 PM |
| Sunday | Closed |
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