J P & Chef

+44 1372 378780

28 The Crescent, Leatherhead KT22 8ED United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About J P & Chef

J P & Chef place has several strengths based on the comments provided. One of the main strengths is the delicious food. Multiple reviewers mentioned how good the food tasted, with a variety of dishes being praised. This indicates that J P & Chef place has a diverse menu that caters to different tastes and preferences.

Another strength is the friendly and helpful staff. Several comments mentioned the welcoming and helpful nature of the staff, which contributes to a positive customer experience. This can help create a pleasant atmosphere at the restaurant and make customers feel comfortable and satisfied.

Additionally, the portion sizes and value for money are seen as strengths. Reviewers commented on the generous portion sizes, indicating that customers get their money's worth when ordering from J P & Chef place. This can be an important factor for individuals looking for good value when dining out or ordering takeout.

Furthermore, the positive comments regarding the extensive menu and the ability to cater to different preferences suggest that J P & Chef place has a wide variety of options available. This can appeal to a larger customer base and increase the likelihood of repeat business.

However, there are also some weaknesses highlighted in the comments. One weakness mentioned is the slow response time when calling the restaurant. Reviewers mentioned experiencing delays or being put on hold for a significant amount of time when trying to place an order. This can be frustrating for customers who want quick and efficient service.

Another weakness mentioned is the long delivery time. Some reviewers expressed dissatisfaction with the lengthy delivery time, which can be inconvenient for customers who are looking for a quick and timely delivery.

In addition, one reviewer mentioned that the restaurant does not accept card payments and that the nearest cashpoint is a five-minute walk away. This can be inconvenient for customers who prefer to pay with cards or may not have cash readily available.

Another weakness mentioned is the quality of certain dishes. One reviewer commented that the chips were hard and most of them were black, and the rice was described as awful. This indicates that there may be inconsistencies in the quality of the food, and some dishes may not meet customers' expectations.

Lastly, one reviewer mentioned poor customer service, which can be seen as a weakness. This indicates that there may be areas for improvement in terms of addressing customer needs and providing a satisfactory experience beyond just the food.

In conclusion, J P & Chef place has strengths including delicious food, friendly staff, generous portion sizes, and an extensive menu. However, there are also weaknesses such as slow response times, long delivery times, limited payment options, inconsistent food quality, and potential areas for improvement in customer service. It is important for the restaurant to address these weaknesses to ensure a positive and satisfactory experience for all customers.

Best TL Reviews

Lovely people and delicious food! These other reviews have it all wrong, they take a while to answer the phone because they're delicious and busy. They take a while to deliver because they're delicious and busy. You want it quick and warm? Go in to order and wait in line, you'll be on your way in 15 or less. We had the chili beef, dumplings, chili prawns, Szechuan Chicken, hot and sour soup, and the list goes on. All of it fantastic. None of it traditional dim sum but exactly what you want for take out!

We have just had the most wonderful takeaway meal - I can’t single out a dish as it was all so good but the chow mein is delicious, the curry fantastic, chicken balls amazing, and the sweet n sour chicken the best I’ve tasted - oh and don’t forget to add the crispy seaweed! If you haven’t tried JP & Chef yet, you are missing out!

Yum yum! Prawn balls were the best, for once more prawn than dough! Special fried rice was packed with prawns peas and meat and chicken chow mein was nice not dry. My partner also enjoyed his pork balls and the curry sauce was good too. Good portions and good value for money, definitely order again. The only reason gave 4 stars instead of 5 was that rice was a bit cold.

A lot of other people have said it, but they take half an hour to actually answer the phone. When they do you are put on hold anyway. Delivery takes an hour and a half! They don't tell you on the phone but they don't take cards. The nearest cashpoint is a five minute walk away. Poor customer service. The food was pretty good though and not terrible value for money. £15 a head will leave you feeling full.

Not the greatest food I've had, chips was hard and most of them black, rice was awful, liked the chili beef and beef in black bean sauce but that's about it, not really worth the price

Super friendly and helpful staff to greet you with fantastic tasting food. Jp chef know what they are doing in the kitchen and have an extensive menu which has something for all the family. Every meal ordered has been perfect, just be aware they get incredible busy so expect some delivery delays if you don't get there early.

Ignore the negative reviews. We've been using this place for years and it's consistently great food for a reasonable price. We had a takeaway last night and it was as good as ever, if not better! Good work JP & Chef!

First time ordering, best Chinese I've had in a long time! Great service, great food and decent delivery for a Friday night. Our new regular.