SimplyFresh Bethnal Green

+44 20 8981 2996

201-203 Roman Rd, Globe Town, London E2 0QY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About SimplyFresh Bethnal Green

Strengths: 1. Wide selection of organic and vegan options: The store offers a great variety of organic and vegan products, catering to the needs of customers who prioritize environmentally-friendly and ethical choices.

2. Zero packaging/waste options: SimplyFresh Bethnal Green provides customers with the option to purchase products with zero packaging, which demonstrates their commitment to reducing waste and promoting sustainability.

3. Super friendly staff: Numerous reviews highlight the friendly and courteous staff at the store. This creates a positive shopping experience and contributes to customer satisfaction.

4. Excellent product quality: Customers consistently praise the high-quality products available at SimplyFresh Bethnal Green. The store offers a diverse range of competitively priced items, including more gourmet or pricier options for those looking for something special.

5. Great selection of organic fruit and vegetables: The store is known for its wide selection of organic fruits and vegetables, providing customers with fresh and healthy choices.

Weaknesses: 1. Lack of receipts and price transparency: One common complaint is the lack of receipt options, making it difficult for customers to track their purchases and challenge any discrepancies. Additionally, customers have experienced issues with items not being marked or price inaccuracies, resulting in unexpected higher costs.

2. Unpleasant encounters with staff: Some customers have reported negative experiences with specific staff members who are described as unpolite, unhelpful, and in a bad mood. These encounters leave customers feeling unwelcome and may discourage them from shopping at SimplyFresh Bethnal Green.

3. Inconsistent service quality: While many reviews praise the friendly and helpful staff, there are also comments indicating inconsistent service quality. Some customers have encountered staff members who are cold, unfriendly, or make them feel like they are in the way.

4. Poor customer experience: Multiple reviews express disappointment with the overall customer experience due to the issues mentioned above. These negative experiences may deter customers from returning or recommending the store to others.

5. Lack of competitiveness: Although the store is praised for its product quality, some customers mention that they would be inclined to shop elsewhere if a similar shop opened in the area and offered better treatment. This suggests that SimplyFresh Bethnal Green may need to improve its competitiveness to retain customers in a competitive market.

In conclusion, SimplyFresh Bethnal Green has several strengths, including a wide selection of organic and vegan options, zero packaging/waste options, and friendly staff. However, there are also weaknesses that need to be addressed, such as the lack of receipts and price transparency, unpleasant encounters with staff, inconsistent service quality, poor customer experience, and the need to improve competitiveness in order to attract and retain customers.

Best TL Reviews

The best grocery store in the area by far. I walk all the way from Mile End specifically to do my grocery shopping. Lots of organic and vegan options as well as zero packaging/waste options. Worth a visit if you give a damn about the environment. Super friendly staff too.

I used to have a 5* review, but I feel I must downgrade it a bit…

The product is excellent as always. A variety of competitively priced items as well as more gourmet or pricey options. Service has always been courteous and friendly enough.

However, providing the option of a till receipt should be the default. It is the only place where I shop that doesn’t offer their customers a receipt.

Additionally, a lot of items are not marked or the price isn’t correct, or offers aren’t updated at the till. Very often my shopping comes up £3 or £4 higher than expected, and without the receipt it’s almost impossible to know why on the spot or challenge it without making a scene.

As a result, I usually only buy a few essentials for which I know what the price will be.

Great selection of organic fruit & veg and wide choice of hipster beers and Borough wines. Super friendly service. Check out the Turkish breads, Brindisa meats and family-produced olive oil.

I shop here regularly but I have to echo other reviews, some staff are really un-polite and unhelpful. There's one member of staff in particular who I hate being served by. They never speak when serving me, no smile and no thank you.. they're bad mood puts a downer on my day.

It's a great shop and it has the potential to be amazing. I love shopping with small/independent businesses but if a similar shop opened in the area, I'd be inclined to shop there instead in the hope to be treated better.

I moved in around the corner nearly a month ago. This seemed like a good option as my local "go to" shop for groceries. I've been in twice and both times had staff be weird, cold or look me up and down in a very unfriendly way. One of those times, a staff member treated me like I was in the way when I was looking at wines and he suddenly appeared wanting to move something where I was standing - he didn't say "excuse me" or "sorry can I just grab this" - he almost nudged me out the way. It's strange because normally I go into shops and don't think twice about the staff working there - but both times the staff have left a really bad impression at this place. I use the butchers a few doors up but walk much further now for main groceries. When I came on to write this review, I wasn't surprised to see others have written similar ones.

I have been shopping at Simply Fresh for 15 years and I always have a good experience there. The best organic and fresh produce in the whole of east London and a lovely family run place with really friendly and helpful staff. Couldn’t recommend it more!

Simply fresh is simply the best! It genuinely enhances my experience of living in the area and I spent too much time during maternity leave perusing the aisles and experimenting with all the amazing diverse produce they stock. Thank you Mem for being my favourite shop in London.

Love this place! Been shopping here for years, and it's everything you want from a local shop. Always great selection of stuff with everyday bits and really good quality produce mixed in, and really lovely staff too. A*