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Jack's Bar

+44 28 7126 7267
13 Little James St, Londonderry BT48 7FB United Kingdom of Great Britain and Northern Ireland
Open Today: 12:00 PM - 01:00 AM

Quick Facts About Jack's Bar

Jack's Bar is a popular pub that has received a mix of positive and negative comments. In this analysis, we will explore the strengths and weaknesses of the establishment based on the comments provided.
Starting with the strengths, one recurring theme is the friendly and brilliant service at Jack's Bar. Customers have praised the staff for being accommodating, quick, and attentive. The positive comments indicate that patrons consistently have a good experience in terms of service.
Furthermore, the bar's food has been positively mentioned multiple times. Descriptions such as "great food" and "delicious" indicate that the quality of the dishes served at Jack's Bar is highly regarded. The fact that one comment specifically mentions the vegetable soup and salmon-based dishes suggests that the establishment offers a diverse menu that caters to different preferences and dietary requirements.
The atmosphere of Jack's Bar has also been commended. Customers have described it as "great" and "fantastic." A comment specifically mentions watching Ireland win the grand slam, indicating that the bar creates a lively and enjoyable environment for sporting events. Additionally, the mention of the bar being located near historical sites adds another positive aspect, suggesting that Jack's Bar benefits from its location.
Another strength of Jack's Bar is its focus on horse racing. The comment about the racing taking priority over any sporting event shows that the establishment has a niche and loyal customer base who enjoy watching races. The presence of multiple TV screens displaying horse racing, football, and rugby matches further enhances the bar's appeal to sports enthusiasts.
Despite these strengths, there are also weaknesses that need to be addressed. Some customers have mentioned that the general service level at Jack's Bar is disinterested. This negative comment suggests that there may be inconsistencies in the quality of service, as other comments have praised the staff. It is important for the management to address this issue by ensuring all staff members consistently deliver attentive and enthusiastic service.
Another recurring complaint is regarding the noise levels and lack of enthusiasm from staff when asked to turn up the volume for sporting events. Some customers have expressed dissatisfaction with the attitude of the staff members, stating that they moan when requested to increase the sound. This weakness can negatively impact the overall experience for sports enthusiasts who come to enjoy the games.
Additionally, one comment states that the food is only "OK" and suggests going somewhere else for a better dining experience. This negative feedback indicates that there might be room for improvement in terms of the quality and consistency of the food served at Jack's Bar. Addressing this concern would help the establishment enhance its reputation as a great pub with excellent cuisine.
Lastly, there is one comment stating that the experience at Jack's Bar was poor. Although this comment is brief and lacks details, it still signifies that there are instances where customers have had unsatisfactory experiences at the establishment. It is crucial for the management to investigate and address these incidents to ensure customer satisfaction.
In conclusion, Jack's Bar has several strengths that contribute to its appeal, such as friendly service, great food, and a lively atmosphere during sporting events. However, there are also weaknesses that need to be addressed, including inconsistent service, disinterest in customer requests, and negative feedback about the food. By focusing on improving these areas, Jack's Bar can further enhance its reputation and provide a consistently excellent experience for its patrons.

Best TL Reviews

Friendly pub, great food. Lots of TV screens showing horse racing, football and rugby. A great atmosphere as we watched Ireland winning the grand slam
Nice little bar with great food and brilliant service. Always a good spot to drop into for a bite to eat and a quick pint.
Tipico pub irlandese. Ottima la zuppa di verdure e i piatti a base di salmone.
Had dinner there back in summer 2013. Loved the food and atmosphere.
The racing takes priority over any sporting event regardless of importance.
Staff moan if you ask to turn the sound up.
General service level is disinterest.
Food is OK but go some where else.
Great food, great atmosphere
Fantastic!! Great beer, great view outside.
Great Pub just down from all the historical sites. Staff was spot on and the food delicious.

Place Pictures

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Jack's Bar Info


Service options
  • Outdoor seating
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
  • Great cocktails
  • Live music
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Alcohol
  • Beer
  • Wine
  • Casual
  • Cosy
  • Groups
  • NFC mobile payments


Opening Hours

Monday 02:00 AM - 11:30 PM
Tuesday 02:00 AM - 11:30 PM
Wednesday 02:00 AM - 11:30 PM
Thursday 12:00 PM - 01:00 AM
Friday 12:00 PM - 01:00 AM
Saturday 12:00 PM - 01:00 AM
Sunday 12:00 PM - 12:00 AM

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