K2 Taj Nelson

+44 1282 338807

26 Hallam Rd, Nelson BB9 8AA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About K2 Taj Nelson

K2 Taj Nelson Place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the restaurant, we will break down the comments and discuss relevant points.

Starting with the positive comments, one customer mentioned that they loved the "burgerizza" and the red dooner. This suggests that the restaurant offers unique and enjoyable menu options that customers appreciate. Another customer mentioned that the food is great tasting, particularly praising the spicy curry. This indicates that the restaurant has skilled chefs who can deliver flavorful dishes.

Additionally, customers have also mentioned that the restaurant offers good service. One person specifically pointed out the helpful and friendly staff. This indicates that the customer service at K2 Taj Nelson Place is a positive aspect of the restaurant, helping to establish a positive and welcoming atmosphere.

Another strength mentioned by customers is the affordable pricing. The comment about "cheap prices" suggests that the restaurant offers good value for money. This is an important strength as it allows customers to enjoy a satisfying meal without breaking the bank.

Moving on to the negative comments, one customer expressed their disappointment with the portion size and quality of their fish and chips. The fact that they perceived it as a children's portion and that the chips were burnt suggests a lack of attention to detail in food preparation. This can be seen as a weakness as it impacts the overall dining experience and customer satisfaction.

Another negative comment mentioned a wrong dessert order and the refusal to send the correct item. This indicates a lack of accountability and customer focus in resolving issues. Offering to add it to a future order is not a satisfactory resolution in this case. This reflects poorly on the restaurant's customer service and ability to handle mistakes.

One customer mentioned difficulties in ordering through the Just Eat platform. The fact that the restaurant was not visible at their new address can be seen as a weakness in terms of accessibility and convenience. Expanding the delivery area on Just Eat could help address this issue and increase customer reach.

Finally, it is worth mentioning that one customer expressed suspicion towards negative reviews, suggesting that they may not want K2 Taj Nelson Place to be the best. While this comment does not directly speak to the strengths or weaknesses of the restaurant, it does highlight the presence of potential bias or unfair criticism.

In summary, K2 Taj Nelson Place has several strengths including unique menu options, good tasting food, friendly service, and affordable pricing. However, it also has weaknesses in terms of portion size and quality control, customer service in handling mistakes, and limited delivery area on certain platforms. Improving these weaknesses can help the restaurant enhance overall customer satisfaction and reputation.

Best TL Reviews

Love the burgerizza and the red dooner

Absolutely astonished! My fish and chips were a children's portion not to mention the chips were burnt and my fish was more like a fish finger it was that small!! got the wrong order for our dessert, ordered a chocolate cake and got vanilla cheesecake. When i called back for my cake they refused to send it to me and would add it on complimentary on my next order. safe to say I'm not ordering again AND you can keep your cake.

Great tasting food, the spicey curry is so good. With min, £8,00 free delivery what more do you want on a cold night. Oh and don't forget the great service!

Absolutely devastated, I've moved from burley Road Colne, to Birtwistle ave, Colne and now I can't order from you on just eat, doesn't show you for my new address, can you extend your delivery area on just eat to include BB8 9RR. I miss your excellent food !

Best place in town , great food and very helpful and friendly too. Highly recommend

Very nice and very good quality food ????

It's OK but now when u order on just eat it don't pick it up and when u ring the place it just rings and rings

Best takeaway better than place on hill everything is fresh very polite cheap prices never had to complain about the food possibly the best takeaway iv had where nothing was wrong in the order definitely recommended and the 1star reviews just don't want it to be the best