KC Fast Food & Milkshakes

+44 1924 359444

297 Bradford Rd, Batley WF17 6HY United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About KC Fast Food & Milkshakes

KC Fast Food & Milkshakes has both strengths and weaknesses based on the comments provided.

Starting with the strengths, a recurring theme in the comments is that the staff at KC Fast Food & Milkshakes are very polite. This is an important attribute for any customer-facing business as it contributes to a positive experience for customers. Polite and friendly staff can create a welcoming atmosphere and make customers feel valued. Additionally, the food is described as "out of this world" and "delicious" by some customers. This indicates that there may be some standout menu items that are loved by customers. Finally, one customer mentions that the restaurant is in a very good position, being a hidden gem for a late-night snack. This suggests that the location of the restaurant may be advantageous, potentially attracting customers who are looking for convenient late-night options.

However, there are also weaknesses that are highlighted in the comments. One customer mentions that they have had negative experiences with the restaurant being closed a couple of times. This indicates that there may be issues with the consistency of the restaurant's operating hours, which can be frustrating for customers. Another customer expresses disappointment in the changes made to the fries and sauces. Changes to popular menu items can be risky as they may not be well-received by customers who are used to a certain taste or quality. Additionally, one customer states that the food is not worth the price. This suggests that the value for money at KC Fast Food & Milkshakes may not be perceived as high by some customers. Another customer is disappointed by the recent increase in prices, leading them to stop ordering from the restaurant altogether. This indicates that the pricing may be a drawback for some customers, especially if they perceive it as a rip-off.

Furthermore, some customers have had negative experiences with the food itself. One customer mentions that the chicken pieces are consistently overcooked and dry, which is a major drawback for a fast-food restaurant that specializes in fried chicken. This indicates a lack of consistency in food quality. Another customer mentions that the chips are thin and akin to frozen store-bought chips. This suggests that the quality of the fries may not be up to the standards expected by customers. Finally, one customer expresses frustration with the delivery time, stating that they were given an inaccurate estimate and the delivery took much longer than expected. This indicates a potential issue with delivery logistics and communication, which can negatively impact customer satisfaction.

In conclusion, KC Fast Food & Milkshakes has strengths in terms of polite staff, delicious food, and a good location. However, there are weaknesses in terms of inconsistent operating hours, changes to menu items without customer approval, perceived lack of value for money, high prices, inconsistent food quality, and delivery time issues. Addressing these weaknesses could help improve the overall customer experience and reputation of the establishment.

Best TL Reviews

I like the food couple of times they've been shut. If your to busy let somone else run the takeaway. Never again

Not as good as it usually is they've changed there fries for fat soggy chips ????‍♀️ & they've also changed the sauces which is a big disappointment

Staff are very polite, food is out of this world, and the milkshakes are to die for!!!

Food is ok. Very good position. Its a little hidden jem for a late snack. Donner is definitely one of the best in the area

Delicious food, been ordering from this place for years, always has been excellent ????

I bought food here after 16 years. Now I remember why I forgot about it for 16 years.

The chicken pieces are deep fried to the point where the chicken is completely dry(same case 16 years ago).

The chips are thin, they are like chips you find in Iceland or farm foods.

The price of the food is not worth the quality.

The yoghurt sauce to go with the food was nice and the drink I received was cold. That's why I give them.3 stars maybe in another 16 years I come back and see if the foods improved.

Decent food but the prices have been put up recently and now everything is so expensive! What happened? Used to order from here all the time but won't anymore due to the rip off prices.

You have lost a loyal customer KC.

Good food but atleast be honest about delivery time. Was told delivery will be an hour and 5-10 minutes. Delivery guy finally turns up 2 hours later!!!