Kebab Centre

+44 1642 232323

263 Linthorpe Rd, Middlesbrough TS1 4AS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kebab Centre

Kebab Centre has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. Here, I will analyze these comments and discuss the strengths and weaknesses of Kebab Centre.

Starting with the weaknesses, one customer mentioned being disappointed and feeling like they were scammed when ordering through the website. They claimed that the money was taken from their account by the online platform Foodhub, but it was not sent to the takeaway. This indicates a potential issue with the online ordering system and communication between the takeaway and the platform. This can be a significant weakness as online ordering has become increasingly popular, and a smooth and reliable system is crucial for customer satisfaction.

Another weakness mentioned by a customer was the incorrect sizing of the pizza. They ordered a 12-inch American hot pizza but received a 10-inch one. Despite contacting the restaurant and highlighting the issue, they did not receive a response or any resolution. This indicates a lack of customer service and attention to detail on the part of the staff. Failing to address customer complaints or rectify mistakes can lead to negative reviews and customer dissatisfaction.

In addition to the sizing issue, another customer stated that the pizza sauce was extremely sour and the pizza and garlic bread were swimming in grease. This highlights a potential issue with food quality and preparation. Greasy and sour-tasting food can greatly impact the dining experience and deter customers from returning. It is essential for a food establishment to maintain consistent food quality standards to ensure customer satisfaction.

One customer mentioned being overcharged despite ordering within the allotted time for discounted pizzas. They claimed that the pizza they ordered was not included in the deal, even though it was not specified on the sign. This indicates a lack of transparency and clear communication regarding pricing and discounts. Customers should feel confident that they are receiving accurate pricing information and that the establishment maintains fair pricing policies.

Moving on to the strengths, several customers praised the delicious and appetizing food served at Kebab Centre. The comments emphasized the fantastic taste and recommended the place to others. Positive feedback on the food quality can be a significant strength for the establishment, as it indicates that they are capable of preparing tasty dishes that attract customers.

Furthermore, customers mentioned the gentle and good quality services provided by the staff. This positive comment highlights the importance of excellent customer service. Friendly and efficient staff can greatly enhance the overall dining experience and leave customers satisfied. Positive interactions with staff can also encourage customers to become repeat customers and recommend the place to others.

Another strength mentioned by a customer was the decent quantity of food for the price. They highlighted that the portion size was sufficient for a family of five. Offering generous portion sizes at reasonable prices can attract customers and provide them with value for their money.

Overall, Kebab Centre has some strengths, such as delicious food, good portion sizes, and gentle staff. However, they also have weaknesses, including issues with online ordering, incorrect pricing, greasy and sour-tasting food, and a lack of response to customer complaints. Addressing these weaknesses and maintaining their strengths will be crucial for Kebab Centre to ensure customer satisfaction and loyalty.

Best TL Reviews

Very very disappointed.

Hi I am replying back to your comment about mixing up the topping and eating the chips, you refunded me 7 pounds out of 10. Ok some one in the right mind will no what is edible and what is not you can hide the chicken with bechamel and cheese And think in your business mind that this is ok. At least be honest to your self before saying I am shameful. And you never offered to send food or we did not receive any extra food that is not true.

i ordered and paid for a 12 inch American hot pizza. When it arrived it was a 10 inch. Phoned them the next day when they opened i told the woman on the phone and said she would get someone to call me back. No one did. I was starting to be a regular customer. But will never order again. Your loss kebab centre. Corrupt uncaring people. Public be warned.

Food here is extremely delicious & appetizing with safe quality standards. Staff is also very gentle. Fantastic place for a range of fantastic food...Highly recommended ????????

Ordered delivery twice and it was amazing. I really liked their taste. It was warm and u get decent quantity of food for the price @ £8.50 ( mix house special ) a portion.

The 2 portion boxes i ordered was enough for me and family of 5. Only thing is donner meat is not that good , I wish they can give mince meat kebab instead or improve quality. I heard that they made into semifinals of donner meat nominations, but to me donner was a par.

You get chicken tikka, chicken tandoori , chicken seeks kebab and donner with chips and pitta bread. You guys need to give it a go, it's worth it.

Beautiful food and services. Recommended they compensate your order with food or refund.

These people maintain good quality and I love the food

Highly recommend

Food is so tasty ????

I went in with my sister earlier today. We have been loyal customers for over a year with not many issues.

On this particular day, we ordered a pollo momonie (as usual), drinks, a garlic bread and 2 LARGE dips (this will be important later).

They have a sign printed on the window saying that all pizzas are half price except certain listed ones which are on the sign.

So we ordered, paid and then my sister mentions to me that she thinks we were overcharged but didn't get a receipt.

She went outside and checked the sign for the times and exclusions while I asked for them to repeat back to me our order. The server then printed me a receipt (picture below).

Our order was correct but we were charged full price, despite us being within the times and not ordering any of the excluded pizzas.

It was only when we got given our food that we got chance to ask about the mistake. We were told that the pizza we ordered (pollo momonie) isn't in the deal, even though it wasn't mentioned on the sign and my sister regularly gets it and it is in fact part of the deal. But, whatever.

We got home and opened the box. The garlic sauce (which we paid £1 each for a LARGE) were absolutely TINY. More so than your regular small dip! The pizza and garlic bread were swimming in grease and the pizza sauce was extremely sour.

I won't be going here again. Time to find ourselves a new local.

Purchased food through their website which linked me to foodhub - the money was taken from my account by foodhub and not sen t to the takeway - I would advise DO NOT order with this takeaway online scammed