Kismet Kebab

+44 1474 320150

21 Milton Rd, Gravesend DA12 2RF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kismet Kebab

Kismet Kebab place has both strengths and weaknesses based on the comments provided. In terms of strengths, some customers have mentioned that the food is delicious and of high quality. They appreciate the taste and the fact that the meat is cooked well. The comment about the food being hot and always satisfying indicates that the restaurant consistently provides good quality kebabs.

Another strength of Kismet Kebab place is the fast and efficient service. Customers appreciate that their orders are made quickly and the staff work efficiently. This is important in a kebab shop where customers often expect their food to be prepared and served speedily.

Additionally, some customers have mentioned that the pricing at Kismet Kebab place is reasonable. Although it may be slightly overpriced for the portion sizes, it is not excessively expensive. This suggests that the prices are affordable for most customers and provide a decent value for the money spent.

Furthermore, it is worth noting that the restaurant now accepts cards as a form of payment. This convenience could attract more customers who prefer to pay with cards instead of cash.

However, there are several weaknesses of Kismet Kebab place that have been highlighted by the comments. The most significant issue raised is the consistent decline in quality over time. Multiple customers have reported experiencing food poisoning after eating at the restaurant. This is a serious concern as food safety and hygiene are crucial in the restaurant industry. The fact that these incidents have occurred more than once suggests a lack of attention to food preparation standards and could negatively impact the reputation of the establishment.

Another weakness mentioned is the bland taste of the food. Customers have found the flavors to be lacking and not as enjoyable as they would expect from a kebab place. This could be a result of not using enough spices or seasonings in the cooking process. The lack of taste could negatively impact the overall dining experience.

Poor customer service is another weakness of Kismet Kebab place. One customer recounts an incident where they found mold on their garlic bread and approached the manager to raise the issue. The manager seemed disinterested and did not take accountability for the situation. This reflects a lack of professionalism and customer-centric approach, which can lead to poor customer satisfaction and loyalty.

Lastly, some customers have mentioned that the restaurant lacks a welcoming and friendly atmosphere. The staff is described as not being the friendliest, and the decor is perceived as depressing. This can affect the overall dining experience and may deter potential customers from visiting the establishment.

In conclusion, Kismet Kebab place has both strengths and weaknesses based on the comments provided. While the food is often satisfying and the service is fast, there are concerns about declining quality, bland taste, poor customer service, and an unwelcoming atmosphere. These are aspects that the restaurant should address in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

Used to be a great kebab place but has steadily become worse over time, multiple times I used here only to end up with food poisoning each time and wasted money.

The food is extremely bland in taste and some what overpriced for the portions they are providing.

If you don’t want food poisoning then avoid

I mean it's a kebab shop. Not much else to know. Not the friendliest of guys. They seem to keep it strictly business but hey you are looking for a lamb kofte not a best man for your wedding.

Pricing is a little strong but not excessively so. The decor is as you would expect from a purveyor kebab like goodness (read a little depressing). Useful thing is they do now except card although they have a strange habit of not telling you how much your order is. They just present you the machine and expect you to tap.

You're wondering why I as yet have not mentioned the food? It's because you know exactly what it tastes like. They all get their supplies from the same meat repository in the sky (well that's how I picture it) so once you've had a donar from one place, you've pretty much had them all.

Until next time friends.

Its my local shop to go too , always got what i want and its always hot and tastes great

Usually go to this place when in need of a kebab and local however my last experience was shocking. Ordered kebab as well as garlic bread, ate most of the garlic bread and to my surprise when I looked at the base of the bread I saw mould! As I got the order last one evening, the next day I went there and asked to speak to the manager and showed him the picture of the mould. He seemed uninterested and said he wasn’t there so he can’t deal with it? The guy that made my food, keep stuttering as if he didn’t know what I was talking about. Zero customer service and accountability taken - will NOT be going back to this place as customer service was so bad and I felt be-littled about going to them!!!

Haven't used kismet in years even tho it's our local I decided to try it tonight and it was really good food, staff were polite and friendly salad was nice and fresh. Will def be using again.

Very delicious, quality meat, fast and simple. They meking delivery!! Gj guys, I like this place!

I asked for fresh cut, been asked to wait for15 min, which i was okay with. However at the end i got the meat from the pot and its not thr first time happening.really disappointed with the service, you asked for one thing and you never get it.

Quality kebab shop with straightforward service and very good food made quickly, efficiently and with care. You can’t really find many better places for chicken shish. Chips are good too!